Dependable Rooter and Plumbing

Richard from Dependable Rooter and Plumbing was super helpful and fixed numerous plumbing issues that I had. I will certainly be calling on Richard and Dependable again for any future plumbing issues I may have.

The service was prompt and for the most part professional. The job was to move a gas line to allow for installation of a gas cook top. However, the technician installed a valve that did not match the size of the gas line, which was available throughout the job. The cooktop installers had to replace the gas valve the technician had just installed.

Needed our kitchen range gas line capped prior to the delivery of our new induction range. Contacted them the morning of, they sent somebody out by 10:30 AM. Job was done by noon. Tech gave me advice on how to have it capped to retain its use in the future. Very happy with their service.

Dependable is their name and it speaks volumes. They were here the very next day for my toilet valve leak after waiting a week for my home warranty company to reschedule another technician. Dependable sent Taylor, who jumped out of his truck with an immediate smile. He was absolutely personable, respectful and professional. Immediately put me at ease. He evaluated my needs and gave me repair/replacement options for my immediate situation to get me through the night and we'll do the main fix in the next day or 2. With 3 bathrooms, I've put off for too long, other repairs or replacements that we will tackle next. He, again, gave me options to consider and timeframes to get these jobs done and working again. It's very easy to close off extra bathrooms and not use them for awhile when something breaks or doesn't work quite right. I may have to update this review after we complete everything, but most likely, it'll be to my liking. For promptness, I'll most certainly refer Dependable Rooter & Plumbing to my friends and neighbors. For service, if they're anything like my technician, I would highly recommend them.

Taylor is very knowledgeable and efficient and respectful of our home. Issue was resolved quickly.

Had a great experience having Andrew out to repair my toilet and emergency shut off. Will definately use again,.

They were outside of my budget so I couldn't hire them, by Taylor was so great, I wish I could have! He was patient, thorough on his explanations, not pushy/pressure, and very knowledgeable. I'd have hired him just based on his professionalism and knowledge. Hopefully next time I need help, I'll be able to afford them... Will definitely call them again and will ask for Taylor.

I called Dependable Rooter & Plumbing in an emergency as my sewer line had backed up and was overflowing onto the driveway. Andrew arrived within just a few hours of me calling, which was great. Between the time I called and the time he arrived, they kept me updated on status and arrival time. They were great at setting expectations. He introduced himself and explained the pricing structure and potential work. I agreed, and he quickly went to work checking the system. His findings revealed root intrusion into the riser that affected draining. He performed a hydrojet service and main line machine service to clear the roots and line. In addition, he performed a video exam of the line to ensure all was clear. His work was very professional, thorough and left the site extremely clean after he was done. There was no upsales talk or BS. He was straightforward and honest and I appreciated that. He gave me my options for repairs, pros and cons and recommendations, but never tried to hard sell me anything. Dependable is now my go-to plumbing service and I already have recommended them to several other homeowners.

Perfect! No problems or issues that need immediate attention. Pedro, the technician, left me with a couple of "preventive maintenance" items to consider. No high pressure sales. He was professional, efficient and communicated with me what he was doing, what he was finding, and what to consider to maintain a healthy and happy home!

Very happy with the outcome. Taylor analyzed the situation to ensure that there we no mitigating factors why a pressure relief was leaking (e.g. a failing PRV). Provided multiple options to address the leaking pressure relief valve (not on water heater, but a separately installed valve was leaking). After deciding on the valve replacement option, the work was completed within the hour (including picking up parts from a supply warehouse). Work area was left as found and the new installation looks better aligned with a faucet right next to it than before. The high quality part should last another 15-20 years. Taylor provided some education on the water system and the current setup, as to be able to look for any other signs in the future of something not working correctly with the plumbing before it becomes a problem. Also realigned the water pressure inside the house. The company's service is not inexpensive compared to some others out there. I still felt it was worth the investment.

This is the second time I've used this company and had the same technician perform services. The technician, Taylor, is awesome, always explaining everything in great due to my limited understanding of plumbing. I appreciate how professional, responsive and, well, dependable their services are.

Went great and on time and courteous

The technician arrived promptly, worked well with the tenant, made an assessment, offered options and provided an excellent conversation with the owner. The performance of the cleaning was excellent. The tech then provided a summary of the findings to tenant and owner. Excellent all around experience. I highly recommend Dependable Rooter and Plumbing.

Excellent. Removed aggressive tree roots.

While the people were nice it was extremely expensive for only diagnosis work that yielded nothing. So almost $800 and no resolution. I think they are way overpriced

Everything went great. All worked done quickly and as planned.

Same day service of a leaky toilet. Our technicians were personable and professional. They explained what needed to be done and completed the job in a timely manner. In these Covid times, they had masks, wore gloves and had booties for their shoes. I would hire Dependable Rooter & Plumbing again if needed.

Taylor arrived on time and got right to work. He did a great job and I would recommend Dependable highly!

Taylor was the consummate professional. He was personable, knowledgeable, skilled, answered all our questions, and explained all the work he did. It gives us such peace of mind, and is so reassuring, to know that expert plumbing help is just a phone call away. We’ll definitely call him again for any plumbing issues we might have in the future.

Called to have kitchen sink faucet replaced. Faucet installed quick with friendly professional service. Before leaving I asked Taylor if he would look at a leak I had in front flower bed. He said sure no problem. He found that the main water line had a leak and water was flowing freely. He advised us of the severity of the leak and presented two options for repair. We opted to go with the complete replacement. Taylor then made a call and was quickly joined by Adam. They both got to work around mid afternoon and had the new water line replaced from the water main up to the house with new house shut off values and irrigation lines installed by staying on the job till around 8 PM, so that we would have water with no inconvenience. I would highly recommend Dependable Rooter and Plumbing!!! Very professional, friendly quick service. Techs very knowledgeable and willing to help. Job performed as promised and price quoted. Thank you Taylor and Adam!

The company was great. Sent photo and name and ETA prior to arrival. Were conscientious about maintaining Covid precautions. Explained everything prior to doing it. Very thorough, efficient, personable and professional. I recommend wholeheartedly.

It went great. Dependable Rooter and Plumbing were polite and professional. We highly recommend them. Thank you to the pros in pink.

It went fabulous!!! Dependable Rooter & Plumbing installed a new touchless faucet in our kitchen and my wife loves it. They were polite and professional. Thank you to the pros in pink. We highly recommend them.

The job was done in a timely manner and works great

Brandon & Adam di an amazing job. They work hard for 5.5 hours. They made sure they asked us what we wanted when issues came up or decisions needed to be made. They also made sure to protect our newly installed hardwood floors and stairs. They were kind and contentious. I wouldn't hesitate to hire them again.