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"Vincent was amazing. Great communication, fantastic expertise. Unrelenting effort! My cats are so thankful for his knowledge and saving us!"

"It could not have gone better! Bobby, the owner, and the Laws of Nature will never disappoint you. Bobby's work ethic, his genuine care for his clients, his understanding of nature, his knowledge of animals and pests, are beyond what anyone could reasonably expect. In addition to all of this, he cares about the environment. You will notice many unique aspects to Bobby; an authenticity that is rare, and a consistent intention to go above, and beyond what is required. He never settles for the least he could do. He always does each job to the fullest extent necessary to accomplish the agreed-upon objective. Trustworthy, reliable, conscientious, and hard-working. That is Bobby Laws and the laws of Nature."

"Very knowledgeable guy who seem to know what he’s doing. Don’t know results of spraying. Have had much rain since. Will have to see if it worked. Terminex will spray again the beginning of next month."

"It went rough, but we were both at fault. Had to say that first. But I am mostly satisfied. The outside sales person was on time for the walk through. He was nice and seemed knowledgeable. He had a lot of prior experience as a laborer before he became a sales rep. He was able to present his company and offer a quote on the spot. I agreed and gave him a deposit. Off we go. Right? Well, he based his quote on 700 square feet when it was actually 1100. That's why his price was low. You would think that I got a deal. But no. The labor crew only showed up with enough insulation for 700 SF. Not enough. So here is what we had to do. Introduce Jose. The lead man on the project. If it were not for him, it would have went south in a hurry. Turns out that Jose is a good person with a soul, and I am happy to "work with" a great person like Jose. APP is lucky to have him, and I hope they are taking good care of him. Just so you don't think I am fake, the "helper" that Jose had that day was worthless. Didn't want to work because he is a 20 year old kid who was out all night drinking and chasing girls (or boys), and was hung over. I did more 90% more work than he did (yes, I helped Jose. I have a good soul too). I let Jose vacuum out the old stuff, then I made him stop. He understood. Come back when you have 1100SF of insulation. Right? Before he took off, Jose up-sold me on insulating the bottom of my house (in between the floor joists under the sub floor)(under the house), applying a radiant barrier in the attic and switching from blown in cellulose with the pink panther batts. I ended up insulating under the house by myself. Nice. I communicated that to APP, but it got lost in translation. When the day arrived that Jose returned with 1100SF of material to finish the job, he showed up with two helpers. BTW, I had to request the APP office to please make sure Jose was who they sent to complete my job. Regardless of my implicit instructions that I subsequently made with the APP office, that I changed my mind and now want blown in cellulose again, and NO radiant barrier, Jose and crew still showed up with pink panther batts and radiant barrier. Whatever. The crew is there, lets get to work. The reason I only give them a B is because they installed the radian barrier wrong (in my opinion). I did research and radiant barrier should be one inch from the roof sheeting (plywood) if it's hot southern California. They stapled it to the 2x4 rafters so it's really 3-1/2 inches from the sheeting. Not sure if it is even radiating anything at this point. I think I just wasted a $1000. Even so, my neighbor asked me who did the job, and I ended up giving them the APP biz card, so I guess that was kind of a recommendation."

"To begin with, I was so pleased with the lady who answered the phone. She got me an appointment quickly and was sympathetic about my bug invasion. 
 The technicians arrived promptly. They set out ant bait (the stuff you can't get at Home Depot), sprayed inside and out, and within an hour my ant problem was history.
They also treated my yard for gophers and found and removed a bee hive further out in the yard that was lurking in the sprinkler control box. These treatments were additional cost items.
Dave is the fellow who comes when I have any new issues. He is very helpful and courteous. 
The only limitation I've had with Hearts is one time I had a bee invasion in my house, and because of the location (so close to where the ceiling and roof met), Hearts couldn't help me. I called "The Bee Guy" who helped me.
Something to keep in mind is that each location is its own franchise. The people (management, dispatch and technicians) at the Rancho Bernardo location are different than the others.
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"They were very thorough and professional. They sealed off all the entry’s and came by the next day to make sure all was still ok. We found out that my aunt who lives in the front house also had raccoons in her attic and basement so my brother the owner authorized them to do her house as well.. I wouldn’t hesitate to refer them to anyone I know who’s in need of their services."

"Ron is not only responsible for the work he provided but also very considerate in providing psychological, emotional support during the very difficult time we experienced with the bird mites."

"Tyler and Jeremy worked long, hard days in brutal heat with great attitudes and attention to detail. I can't say enough good things about them. They were on-time, worked hard, communicated with us (and our roofers) effectively, and best of all--they solved our problem. I plan to continue to work with them in the future with annual re-checks.
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We are a locally owned and operated business committed to providing exceptional service, quality workmanship, and honest communication on every project we undertake. Our experienced team takes pride in delivering customized solutions tailored specifically to meet each client's unique needs. We value integrity and reliability, ensuring every job is completed to your satisfaction. Our goal is to build lasting relationships with our customers through consistency, professionalism, and outstanding results. Let us show you why homeowners continually choose us as their trusted service provider.\n

Hello I'm Jonathan I’m 26 years young; born and raised here in San Diego I’ve found my Career of choice. Working in the industry now for 4 years I’ve been able to start my own business and now have the opportunity to provide quality service to my customers. It’s been 8 months now, I’ve built a small customer base and with my attention to detail and hard work I plan on growing and showing customers the best pest service they could have. I’ve learned a lot from working with other companies, things to do and things not to do; one things for sure I’ve noticed in my year’s customers are much happier with the small business man, I can work directly with each customer one on one and provide pristine service that I can guarantee your satisfaction. We are a full service company that values serving people, property, and peace of mind. Ask about our wholesale fumigation options, as well as our senior and military discounts. Call for a free estimate today, we treat you like family!