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"It could not have gone better! Bobby, the owner, and the Laws of Nature will never disappoint you. Bobby's work ethic, his genuine care for his clients, his understanding of nature, his knowledge of animals and pests, are beyond what anyone could reasonably expect. In addition to all of this, he cares about the environment. You will notice many unique aspects to Bobby; an authenticity that is rare, and a consistent intention to go above, and beyond what is required. He never settles for the least he could do. He always does each job to the fullest extent necessary to accomplish the agreed-upon objective. Trustworthy, reliable, conscientious, and hard-working. That is Bobby Laws and the laws of Nature."

When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we‐guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.3

"This guy came 3 times and killed all the roaches. He did his job. This guy was the man. I was more than happy with the service. He did a great job."

"It went rough, but we were both at fault. Had to say that first. But I am mostly satisfied. The outside sales person was on time for the walk through. He was nice and seemed knowledgeable. He had a lot of prior experience as a laborer before he became a sales rep. He was able to present his company and offer a quote on the spot. I agreed and gave him a deposit. Off we go. Right? Well, he based his quote on 700 square feet when it was actually 1100. That's why his price was low. You would think that I got a deal. But no. The labor crew only showed up with enough insulation for 700 SF. Not enough. So here is what we had to do. Introduce Jose. The lead man on the project. If it were not for him, it would have went south in a hurry. Turns out that Jose is a good person with a soul, and I am happy to "work with" a great person like Jose. APP is lucky to have him, and I hope they are taking good care of him. Just so you don't think I am fake, the "helper" that Jose had that day was worthless. Didn't want to work because he is a 20 year old kid who was out all night drinking and chasing girls (or boys), and was hung over. I did more 90% more work than he did (yes, I helped Jose. I have a good soul too). I let Jose vacuum out the old stuff, then I made him stop. He understood. Come back when you have 1100SF of insulation. Right? Before he took off, Jose up-sold me on insulating the bottom of my house (in between the floor joists under the sub floor)(under the house), applying a radiant barrier in the attic and switching from blown in cellulose with the pink panther batts. I ended up insulating under the house by myself. Nice. I communicated that to APP, but it got lost in translation. When the day arrived that Jose returned with 1100SF of material to finish the job, he showed up with two helpers. BTW, I had to request the APP office to please make sure Jose was who they sent to complete my job. Regardless of my implicit instructions that I subsequently made with the APP office, that I changed my mind and now want blown in cellulose again, and NO radiant barrier, Jose and crew still showed up with pink panther batts and radiant barrier. Whatever. The crew is there, lets get to work. The reason I only give them a B is because they installed the radian barrier wrong (in my opinion). I did research and radiant barrier should be one inch from the roof sheeting (plywood) if it's hot southern California. They stapled it to the 2x4 rafters so it's really 3-1/2 inches from the sheeting. Not sure if it is even radiating anything at this point. I think I just wasted a $1000. Even so, my neighbor asked me who did the job, and I ended up giving them the APP biz card, so I guess that was kind of a recommendation."

"To begin with, I was so pleased with the lady who answered the phone. She got me an appointment quickly and was sympathetic about my bug invasion. 
 The technicians arrived promptly. They set out ant bait (the stuff you can't get at Home Depot), sprayed inside and out, and within an hour my ant problem was history.
They also treated my yard for gophers and found and removed a bee hive further out in the yard that was lurking in the sprinkler control box. These treatments were additional cost items.
Dave is the fellow who comes when I have any new issues. He is very helpful and courteous. 
The only limitation I've had with Hearts is one time I had a bee invasion in my house, and because of the location (so close to where the ceiling and roof met), Hearts couldn't help me. I called "The Bee Guy" who helped me.
Something to keep in mind is that each location is its own franchise. The people (management, dispatch and technicians) at the Rancho Bernardo location are different than the others.
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"Good overall experience, Ron was very nice, informative, and helpful. The fee for our service felt high to me, but he was able to solve our Bird Mite issue and that's all that matters. We didn't shop around with pricing so I can't say if other companies would have been cheaper."

"Tyler and Jeremy worked long, hard days in brutal heat with great attitudes and attention to detail. I can't say enough good things about them. They were on-time, worked hard, communicated with us (and our roofers) effectively, and best of all--they solved our problem. I plan to continue to work with them in the future with annual re-checks.
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We are a locally owned and operated business committed to providing exceptional service, quality workmanship, and honest communication on every project we undertake. Our experienced team takes pride in delivering customized solutions tailored specifically to meet each client's unique needs. We value integrity and reliability, ensuring every job is completed to your satisfaction. Our goal is to build lasting relationships with our customers through consistency, professionalism, and outstanding results. Let us show you why homeowners continually choose us as their trusted service provider.\n

"Update: 8/20/19: Not even ONE ant visible on my property or in the house! Thanks again Jazmin and Plateau Pest Solutions! I have had an ant problem for the last 6 -7 years. They seem to come and go with no rhyme or reason. They were mostly seen in the kitchen on the counter tops and even inside drawers and upper cabinets. About 4 months ago, I happened to see a few on my entertainment cabinet (contains the satellite receivers, OTA receivers, ROKU, etc). They were a LOT OF ANTS... moving around so when I lifted up the Blu-ray player, there must have been 500+ ants including the workers bringing in food. It was hard to believe what I saw. We used various home-brew methods to control them and for the most part they did work. We have used vinegar + water + essential oils. This concoction works well but only temporarily. After looking over the list of pest control companies, I chose to call Plateau Pest Control for an estimate. Calling the phone number given, I got the owner, Terry, and we had a conversation. He outlined the various plans and approximate costs. I called the office and made an appointment for the next day. I contracted for an INSIDE and OUTSIDE spray since that gets them coming and going. The chemicals they use allow the ants to RETURN to the nest/colony and then distribute the poison to wipe out the nest. Jazmin, the exterminator called me on the way to my house. When she arrived I took her on a tour of the hot-spots where ants have been seen. As we toured, ants were seen trying to get-into the house. She completed the inside spray and powder distribution and moved to the outside where she set up a perimeter. This chemical is designed for the ants to bring it back to the nest and thereby killing the colony. On the west side of the property, (about 7 feet from the kitchen) we have a small plant-garden that my wife keeps to grow various flowers and some herbs. Jazmin noticed a higher concentration of ants so she investigated. Under the St Francis water statue, was the main colony! Had to be 20,000 or more ants! She completely saturated the area inserting the spray nozzle deep into the earth to guarantee contract with the chemical. She followed the trail and completely saturated the colonys perimeter. This morning the colony is dead... and we have no more ants! To say I am pleased is an understatement! Great job, Jazmin and Plateau Pest Control."

company name) has a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\n\n\nYou will find us to be competitively priced with close attention to the details.\n\n\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n\nWe look forward to building a lasting relationship and guarantee your satisfaction!