I thought they were friendly and efficient. However the very first rain storm has caused my dryer vent cap to detach on one side and stand straight up. They obviously didn’t properly replace the vent cap after cleaning. And now with more rains in the forecast, I can’t get them to return my...

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TRUSTED BY PORTOLA VALLEY, CA HOMEOWNERS
4.4
Average homeowner rating892
Verified storm drain installation services reviews
Verified Reviews for Storm Drain Installation pros in Portola Valley, CA
Last update on October 12, 2025
- Mary S.
- Russell D.
Alan was a nice and friendly guy. He did a great job in clearing the clogged drain on the shower and on the line in the driveway.
- Mikr R.
The installer did a great job. This is the second time we have used them. I highly recommend their services. Quality does cost money, if you want the lowest bid they are not for you. But if you want quality work go with them.
- Michelle R.
We called late on a Sunday afternoon and they sent someone out a couple of hours later. Our sink was completely clogged and the drain plug couldn't be reached from the outside of the house. The plumber (I apologize, it has been a few weeks and I can't remember his name) found the clog by...
- Julie T.
The owner came out first and looked at the project. Once we scheduled the appointment and they replaced our storm door. The owner came back with the crew and gave them the instructions to do the work. They had to shim the door to do the install and everything went well. The door works great.
- Mary M.
Trying to do the old fashion way of unclogging a drain didn't work. Desperate to get the kitchen functioning again, I scheduled an appointment with Magic Plumbing, although they were busy, they did fit me in. They were responsive to my needs and like magic, the drain was cleared. Great service.
- Michael C.
It went well. He is a good plumber. The issue I have is that in order to replace the garbage disposal and to snake out the drain he had to remove the trap, a ten dollar part. he asked if I wanted him to replace the trap with a new one. The trap holds water and eventually rots out, so I said...
- Randall P.
We chose top of the line windows so the cost was a bit high but reasonable for the quality. Installation was fast and professional.
- Elias S.
It has been two months since the installation with no problems.
- Peter C.
Technician arrived on time with the appropriate equipment. Cleaned out the major drain in a couple of minutes and demonstrated it worked. Second drain was too blocked to get full router through, but he did manage to get a probe through it. Work took under an hour, but only 1 of the 2...
Find Storm drain installation pros in Portola Valley

Plumbtree Plumbing and Rooter, Inc.
Plumbtree Plumbing and Rooter, Inc.
*Emergency Services Available. Plumbtree Plumbing & Rooter offers reliable plumbing services at the most competitive prices. With our stellar plumbing services, we will get your plumbing system back to working at its best in no time. Whether you are experiencing a complicated plumbing issue, broken water heater, cracked plumbing fixture, or leaking faucet, our experienced technicians will work quickly to fix your problem and eliminate your frustrations! We serve San Jose, Milpitas, Santa Clara, Campbell, Saratoga, Mountain View, Los Altos, Los Gatos, Sunnyvale, Fremont, Newark, Union City, Redwood City, Atherton, Menlo Park, and Morgan Hill. We specialize in complete plumbing services, including drain cleaning, clogged toilet repair, sewer replacement, cleanout installation, water leak repair, water system repipe, water service replacement, leaky toilet, household gas testing, household gas system leak detection, gas line repair, gas system repipe, gas leaks, water heater maintenance, water heater repair, water heater replacement, tankless water heater installation, tankless water heater maintenance, and tankless water heater repair.
"Our potfiller kitchen faucet began to leak at the wall. Great reviews on Yelp and Nextdoor prompted us to contact Plumbtree Plumbing. Their online appointment facility was very easy to use; an appointment was secured for the same afternoon. A very professional, courteous, and personable plumber, Bruce, diagnosed the problem and made an expert repair for a reasonable cost. We were very pleased. Bruce was genuinely concerned about our home's plumbing. Without any sales pressure at all, he and his equally expert associate, Matthew, made an inspection of our water pipes and discovered three issues: 1) the "water shutoff valve" at the base of the house was actually a gas shutoff valve!, and 2) a number of our water pipes were galvanized pipe instead of the desired/required copper pipe. While under the house, Matthew spotted issue # 3) and photographed it: one of our heating ducts had become disconnected, thus pumping hot air into the crawlspace! So, we are having Plumbtree Pumping come back to make a thorough estimate to correct items 1) and 2). (And our HVAC people will fix item 3)!) Please strongly consider using Plumbtree Plumbing for all your plumbing needs!"
Dennis H on December 2024
*Emergency Services Available. Plumbtree Plumbing & Rooter offers reliable plumbing services at the most competitive prices. With our stellar plumbing services, we will get your plumbing system back to working at its best in no time. Whether you are experiencing a complicated plumbing issue, broken water heater, cracked plumbing fixture, or leaking faucet, our experienced technicians will work quickly to fix your problem and eliminate your frustrations! We serve San Jose, Milpitas, Santa Clara, Campbell, Saratoga, Mountain View, Los Altos, Los Gatos, Sunnyvale, Fremont, Newark, Union City, Redwood City, Atherton, Menlo Park, and Morgan Hill. We specialize in complete plumbing services, including drain cleaning, clogged toilet repair, sewer replacement, cleanout installation, water leak repair, water system repipe, water service replacement, leaky toilet, household gas testing, household gas system leak detection, gas line repair, gas system repipe, gas leaks, water heater maintenance, water heater repair, water heater replacement, tankless water heater installation, tankless water heater maintenance, and tankless water heater repair.
"Our potfiller kitchen faucet began to leak at the wall. Great reviews on Yelp and Nextdoor prompted us to contact Plumbtree Plumbing. Their online appointment facility was very easy to use; an appointment was secured for the same afternoon. A very professional, courteous, and personable plumber, Bruce, diagnosed the problem and made an expert repair for a reasonable cost. We were very pleased. Bruce was genuinely concerned about our home's plumbing. Without any sales pressure at all, he and his equally expert associate, Matthew, made an inspection of our water pipes and discovered three issues: 1) the "water shutoff valve" at the base of the house was actually a gas shutoff valve!, and 2) a number of our water pipes were galvanized pipe instead of the desired/required copper pipe. While under the house, Matthew spotted issue # 3) and photographed it: one of our heating ducts had become disconnected, thus pumping hot air into the crawlspace! So, we are having Plumbtree Pumping come back to make a thorough estimate to correct items 1) and 2). (And our HVAC people will fix item 3)!) Please strongly consider using Plumbtree Plumbing for all your plumbing needs!"
Dennis H on December 2024

In & Out Plumbing & Construction Inc
In & Out Plumbing & Construction Inc
In and Out Plumbing and Construction is a family owned business and we take pride in our honesty, our integrity, and ourselves. Our Plumbers and Technicians are trained, licensed, bonded and insured professionals. We focus on residential and commercial plumbing in the Bay Area. We are open 24/7 and on all HOLIDAYS.
"Very professional team. Was easy to schedule time for a walkthrough for a quote, and the quote was provided in a timely manner as well. Work was on time and well done. Will hire them again for future projects!"
Evan W on June 2024
In and Out Plumbing and Construction is a family owned business and we take pride in our honesty, our integrity, and ourselves. Our Plumbers and Technicians are trained, licensed, bonded and insured professionals. We focus on residential and commercial plumbing in the Bay Area. We are open 24/7 and on all HOLIDAYS.
"Very professional team. Was easy to schedule time for a walkthrough for a quote, and the quote was provided in a timely manner as well. Work was on time and well done. Will hire them again for future projects!"
Evan W on June 2024

AAA Mike Counsil Plumbing and Rooter
AAA Mike Counsil Plumbing and Rooter
Mike Counsil Plumbing has been family owned and operated from the start. Our customers are our neighbors, and we are proud to be part of the community. We offer the highest quality of plumbing, and friendliest customer service in the industry. When you want it done right, call Mike Counsil Plumbing. Owner operated since 1994. 50 employees. All technicians drug tested and background checked.
"Went well"
Kevin L on May 2025
Mike Counsil Plumbing has been family owned and operated from the start. Our customers are our neighbors, and we are proud to be part of the community. We offer the highest quality of plumbing, and friendliest customer service in the industry. When you want it done right, call Mike Counsil Plumbing. Owner operated since 1994. 50 employees. All technicians drug tested and background checked.
"Went well"
Kevin L on May 2025
Maverick Water Heaters & Plumbing
Maverick Water Heaters & Plumbing
We specialize in plumbing services, water heaters, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today! 650-400-2459
"Great! Steve arrived super quick, identified the problem and fixed it. Nice work and a nice guy. I would recommend him to anyone."
James M on February 2024
We specialize in plumbing services, water heaters, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today! 650-400-2459
"Great! Steve arrived super quick, identified the problem and fixed it. Nice work and a nice guy. I would recommend him to anyone."
James M on February 2024

The Tankless Guys Plumbing Corp.
The Tankless Guys Plumbing Corp.
We offer a variety of plumbing services. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality of work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!
"The work was excellent, very cleanly done, great knowledge and helpful information from Gert, the owner of company. Good communication from company. Would work with this business again."
Lois T on July 2024
We offer a variety of plumbing services. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality of work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!
"The work was excellent, very cleanly done, great knowledge and helpful information from Gert, the owner of company. Good communication from company. Would work with this business again."
Lois T on July 2024

Better Water Heaters
Better Water Heaters
We started Better Water Heaters to provide fair pricing and quality service to the customers seeking water heater service or replacement. The truth is, most companies overcharge because they know you need hot water immediately and will probably pay a lot to get it quick. My typical customer is one who has price shopped the competition and have decided most companies either charge way too much or are hard to pin down to a firm price. We understand. You simply need a water heater and don’t want to deal with a sleazy salesman…you want to talk to a plumber….so give us a call and we’ll talk. At Better Water Heaters we do something quite rare in the plumbing business- install water heaters for a fair price. We grow our business one satisfied customer at a time; we don’t take advantage of a plumbing emergency and charge unreasonably. Your referral is important to us that is why we always will work to insure your complete satisfaction. We’re a small company and we keep our overhead low, because of this we don’t need to charge unreasonably. Of course we are licensed, bonded and insured and are very experienced at water heater installation and repair. We are experts in convention water heater repair and replacement, Tankless water heater installation, and other plumbing issues. We are the only water heater installation company in northern California that has earned the prestigious DIAMOND CERTIFICATION. We are also member of the Better Business Bureau. Our advertised prices include a quality water heater, basic installation and disposal of your old unit; Extra parts and labor required to do the job right, are additional. Call us for all your water heating needs. Estimates are always free and we never charge extra for nights, weekends, or holidays.
"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."
Han-Shen Y on February 2025
We started Better Water Heaters to provide fair pricing and quality service to the customers seeking water heater service or replacement. The truth is, most companies overcharge because they know you need hot water immediately and will probably pay a lot to get it quick. My typical customer is one who has price shopped the competition and have decided most companies either charge way too much or are hard to pin down to a firm price. We understand. You simply need a water heater and don’t want to deal with a sleazy salesman…you want to talk to a plumber….so give us a call and we’ll talk. At Better Water Heaters we do something quite rare in the plumbing business- install water heaters for a fair price. We grow our business one satisfied customer at a time; we don’t take advantage of a plumbing emergency and charge unreasonably. Your referral is important to us that is why we always will work to insure your complete satisfaction. We’re a small company and we keep our overhead low, because of this we don’t need to charge unreasonably. Of course we are licensed, bonded and insured and are very experienced at water heater installation and repair. We are experts in convention water heater repair and replacement, Tankless water heater installation, and other plumbing issues. We are the only water heater installation company in northern California that has earned the prestigious DIAMOND CERTIFICATION. We are also member of the Better Business Bureau. Our advertised prices include a quality water heater, basic installation and disposal of your old unit; Extra parts and labor required to do the job right, are additional. Call us for all your water heating needs. Estimates are always free and we never charge extra for nights, weekends, or holidays.
"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."
Han-Shen Y on February 2025

Payless Water Heaters & Plumbing Inc
Payless Water Heaters & Plumbing Inc
Payless Water Heaters provides Same day water heater Installation & Repair services. We also can install a New Tankless Water Heater the same day. We understand how important hot water is to your daily routine - Our team has over 30 years of combined industry-leading experience, which gives us greater insight into locating root problems and providing customized solutions. Unlike some technicians, we carefully survey the unit before starting any repairs. This allows us to accurately address the issue and create lasting solutions. As a Family owned and Locally operated business, we have deep roots in the community. Our mission is simple - provide the ultimate customer experience. This means always being on time, being professional, and being available, With upfront, honest pricing, and no extra charge for nights or weekends - If you're ready to get started, call (888)461-8249 if you need some help.
"Better than excellent. David was great. He explained all options, answered questions, completed the job faster than expected, and when it is time to replace my heater I will call on David and only David."
Georgia T on September 2025
Payless Water Heaters provides Same day water heater Installation & Repair services. We also can install a New Tankless Water Heater the same day. We understand how important hot water is to your daily routine - Our team has over 30 years of combined industry-leading experience, which gives us greater insight into locating root problems and providing customized solutions. Unlike some technicians, we carefully survey the unit before starting any repairs. This allows us to accurately address the issue and create lasting solutions. As a Family owned and Locally operated business, we have deep roots in the community. Our mission is simple - provide the ultimate customer experience. This means always being on time, being professional, and being available, With upfront, honest pricing, and no extra charge for nights or weekends - If you're ready to get started, call (888)461-8249 if you need some help.
"Better than excellent. David was great. He explained all options, answered questions, completed the job faster than expected, and when it is time to replace my heater I will call on David and only David."
Georgia T on September 2025

Discover Plumbing and Rooter
Discover Plumbing and Rooter
Plumbing and Rooter Services with Free Estimates and emergency calls available. Sewer and Replacement, Camera Inspection, Drain repair and cleaning service, water heaters, toilets, sinks, faucets, showers repair and replacement, drain clogged.
"They did a fabulous job and was very professional."
Timothy B on May 2025
Plumbing and Rooter Services with Free Estimates and emergency calls available. Sewer and Replacement, Camera Inspection, Drain repair and cleaning service, water heaters, toilets, sinks, faucets, showers repair and replacement, drain clogged.
"They did a fabulous job and was very professional."
Timothy B on May 2025

Service Champions Heating & Air Conditioning
Service Champions Heating & Air Conditioning
Service Champions is the leading heating and air conditioning contractor in Northern California servicing homeowners in East Bay, South Bay and Sacramento areas. We can make your home more comfortable and improve the quality of air you and your family breathe. We specialize in maintenance, repair and sales of all brands of air conditioners and heaters, and are experts in indoor air quality improvement through filtration, duct replacement, insulation and hospital grade UV lights. All the air conditioners we install have the new environmentally friendly refrigerant that does not damage the ozone. We also are huge proponents of super high efficient equipment, such as 95% efficient furnaces. This equipment saves homeowners a tremendous amount of money on their utility bills.
"Our Service Tech, Alex Peck, arrived on time to perform the annual check up & tune-up of our HVAC System. He was very professional and following the Tune-Up asked if there was any other items that needed done or looked into that he could take care of. His services were very much appreciated and very professional. Lee"
Lain L on September 2025
Service Champions is the leading heating and air conditioning contractor in Northern California servicing homeowners in East Bay, South Bay and Sacramento areas. We can make your home more comfortable and improve the quality of air you and your family breathe. We specialize in maintenance, repair and sales of all brands of air conditioners and heaters, and are experts in indoor air quality improvement through filtration, duct replacement, insulation and hospital grade UV lights. All the air conditioners we install have the new environmentally friendly refrigerant that does not damage the ozone. We also are huge proponents of super high efficient equipment, such as 95% efficient furnaces. This equipment saves homeowners a tremendous amount of money on their utility bills.
"Our Service Tech, Alex Peck, arrived on time to perform the annual check up & tune-up of our HVAC System. He was very professional and following the Tune-Up asked if there was any other items that needed done or looked into that he could take care of. His services were very much appreciated and very professional. Lee"
Lain L on September 2025

Jess Plumbing
Jess Plumbing
Over 22 years experience in the plumbing industry servicing the peninsula. Jess Plumbing, established in 2019 by Jesus Coronel, provides excellent customer service and quality work Specializes in: Residential,Commercial & Underground
"Quick to respond, schedule, and complete work. Went ahead and also noted other improvements we may want to consider around the house with his estimate. Would definitely use him again. Thanks Jess!"
H C on August 2025
Over 22 years experience in the plumbing industry servicing the peninsula. Jess Plumbing, established in 2019 by Jesus Coronel, provides excellent customer service and quality work Specializes in: Residential,Commercial & Underground
"Quick to respond, schedule, and complete work. Went ahead and also noted other improvements we may want to consider around the house with his estimate. Would definitely use him again. Thanks Jess!"
H C on August 2025
The Portola Valley, CA homeowners’ guide to storm drain installation services
From average costs to expert advice, get all the answers you need to get your job done.
Drain pipe replacement costs depend on a variety of factors. Use this guide to learn how much drain pipe replacements cost based on the pipe’s material, location, and more.
When your shower or sink starts draining slowly or not at all, it’s time to act. Get tips for how to unclog a drain, and learn about drain cleaning service pricing.
Repairing a main water line is an urgent matter, so use this guide to get an idea of how much main water line repairs cost to act fast.
Fixing a cracked shower base? Here’s how to fill a crack and save your shower before a trickle becomes a deluge.
Tub drain sizes are standardized, but they can vary in certain circumstances. This guide will discuss the most common sizes and how to measure your tub.
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Discover basement drain installation cost, key price factors, and ways to save. Get expert tips to plan your basement drain project with confidence.
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