Serving Pine Valley, CA and surrounding areas
In business since 2000
Free estimates
"Chris and his team arrived right on schedule and because of another customer cancelling were able to begin the work on my ceilings immediately. This flexible scheduling was a HUGE plus! They removed popcorn ceiling (circa 1980, so possibly asbestos containing) in about 900 square feet of living space (some of which was vaulted.) Afterwards they applied a beautiful texture they called skip trowel to the ceilings and painted them. Finally they repaired 3 medium sized holes in the drywall in my bathroom and then retextured the bathroom. Their painting, ceiling texture, and cleanup were impeccable and I highly recommend their work on ceilings. The bathroom (which I admit was not in a good state to start with) had excellent repairs made. I can't tell where the new drywall is at all. All of the work was done by a team that was respectful and professional. I felt comfortable with them in my home, which is a huge plus - and did I mention that they cleaned up perfectly?!
There were two small hangups, both of which I think probably fall into a gray area, and for which I take partial blame since I'm just learning how to manage my own home repairs etc. Since I strongly believe in reviewing truthfully I must point them out. First, the re-texture in the bathroom seemed to have been done quickly, and turned out to be of uneven size and distribution. When I called the next day to ask them to come work on the texture again Chris was very kind, and had his team return when promised to sand and reapply the texture. The results the second time were much better, and they even worked on several small sections repeatedly. They were very polite and professional the entire time. My advice is simply to pay very close attention to any texturing and make sure you know what you want it to look like, and what degree of imperfection you are comfortable with. Its also helpful to have a bright portable work lamp available to view the work before the crew leaves.
The second issue happened when I was told that the small spaces between the drywall and my ceiling beams that were revealed after the popcorn came down were impossible to deal with any other way than adding quarter round. Since Chris and I had no way of knowing that this flaw was going to show up its fair for him to revise his bid higher to fix it, but I told him to just leave the spaces. However, when my handiman showed up he told me these spaces just needed hot mud applied to them and that the beams would hold up the hot mud with no problems (the spaces were located directly on top of the beams.) Now, my handiman did a great job with this repair, but he is definitely not a drywall specialist like Level 5 Drywall. Did I give him my entire ceiling retexture job? No I did not. Level 5 told me that quarter round was the only way, and I trust they thought that was the only way. However, my little handiman managed to do a perfect job and the hot mud dried beautifully, and the spaces are gone. Perhaps this is an instance were the handiman was willing to put in more effort? Or maybe do something a little shady in order to massage the repair to make it work? Either way, I don't mind having paid extra to have the ceiling I wanted. If the hot mud falls out in a year I will come make a note of that on Angies List, and then hire Chris to come back and fix it. :)
Overall Chris and his team did a great job, my ceilings are beautiful and my bathroom is much MUCH better than I had believed possible. When I need drywall work again I will absolutely call Level 5!"

















































