Get matched with top boiler installation pros in Maywood, CA

"We hired them for a new HVAC installation during our home renovation, and we couldn?t be happier. The team was on time, polite, and very knowledgeable. They installed the new system flawlessly and made sure everything was tested and working perfectly. Great workmanship and outstanding customer service!"

"They came out on time and did the inspection. It was determined that the thermostat was broken. We were shown options that he could install right then and there, and told how we could do it ourselves if we wanted a different thermostat. We chose a different one and installed it according to their directions. We have been toasty warm all winter."

"My water heater was leaking but glad that I contacted water heater only. I called at 10:00am and by 12pm they were here installing my new water heater. David from Water Heaters Only came in the afternoon of 6/12/18 and it took 2 hours to install to city and state code. He had all the parts and tools to change the water heater on the spot. Old heater was taken away and new heater installed by 2pm.. I would highly recommend Water Heaters Only. They were very professional and courteous."

Additional DBA - Precision German Import. Additional phone - (626) 331-6944.

"They were AWESOME. Same day service and quickly diagnosed the issue (blown transformer, since my furnace does not have a fuse). The guys were professional, courteous, explained what they were doing and why, and couldn't have been nicer. They finished the job quickly, and even installed the NEST which I had done wrong the first time, hence the need to call them. :-P"

"Everyone at Baltica was responsive and eager to please.  Calls and emails were returned punctually in every instance.  Everyone I communicated with was professional and accommodating. 
I called initially to discuss moving to a tankless water heater, but a personal review of my property showed that it was not possible.  Kevin Phidayev, with whom I made the arrangements, was eager to accommodate my product needs, financial needs, and scheduling needs.  Kevin was ultra-responsive to every call, email or request.
The installer, Marius, was particularly pleasant.  He showed up on time every time.  He looked professional, was knowledgeable, and he got the job done on time.  He was happy to accommodate my neighbors in the condo who would be without water for a brief time. Marius left my home clean, and he protected my new floors from damage. 
To be honest, I did not do any comparative shopping for pricing purposes because I was so impressed with my initial contact with this company.  I got all kinds of upgrades I never knew existed.  Marius installed a pressure relief valve, new water valve, new stainless steel flexible water and gas supply lines, and new double earthquake straps, among other things. I have learned from bitter experience that you get what you pay for.  If this water heater seemed costlier than I expected (my only "B" rating), in the end I believe I got my money's worth. 
The level and quality of customer service is unique in my experience.  Truly outstanding.  I have already referred business to Baltica, and would do so again without hesitation."

"Carlos Chamorro from Southland Heating and Air Conditioning was very helpful and explained the details very well. He was on time and very friendly. He was very professional. I had a very positive experience with this company. They confirmed with me and gave me a half-hour window to meet up with them. Great company so far."

"Very well. Technician, John Ruiz, showed up on time - as scheduled, was very polite, thorough, informative, and very professional. John pointed out some potential safety issues with our aging system and made some recommendations. My wife and I were very impressed with his explanations of his findings in our system as he showed us discrepancies and took several pictures of problem areas that would have been difficult to access. I also want to comment that the installation team, Adam Palazzola and Diego V. were nothing short of outstanding! It only took them 2 days of ripping out the old system and installing the new. Overall - we are very pleased with Home Comfort USA."

"FIRST: This company is TERRIBLE at communications once they've made the sale. Craig the owner will take his time getting back to you, IF he ever does. 

I had a very undersized AC/heating unit on my house and my electric bill was enormous. I decided to have it all redone and after reading a number of great reviews on Angie's List, settled on using Craig at Iwai Cooling & Heating. I ended up getting the top of the line unit, 2 actually for 2 zones, costing a little over $27k. 

The installation went pretty well, except for one installer who had a really bad attitude. They installed the gas line in the wrong place on the outside of my house, even though my kitchen was completely gutted (for a remodel) and they should have put it on the inside of the open wall. When I asked them about it, the worker got really irate and snapped at me that I should have told him sooner. My response was that I shouldn't have had to tell him at all! Why would someone want an exposed gas pipe on the outside of their house when it could be hidden on the inside of the wall???

They also didn't plan some things very well and didn't seem to know the L.A. building code on some things. They didn't seem to know that the AC platform needs to  be within 20' of an attic entrance, which threw off our kitchen remodel design. I had to forego skylights in my kitchen because they had to put the unit over my kitchen in the attic, instead of over my bedroom. They also didn't plan well where to put the AC unit on my roof and there was a delay while they had to build a special platform for it to sit on. That all should have been pre-planned while we were waiting for the units on order. 

During my kitchen remodel, one of my expensive touch-screen thermostats was smashed by a worker. I contacted Craig to get me a new one on Aug 4. It's now Aug 15th, 107º outside and we still don't have it. I texted Craig several times for an ETA, sometimes he responds, sometimes he doesn't. Finally yesterday I texted him and he responded that it was in. It was 105º outside and I offered to drive to his office to pick up the thermostat. He told me it was in Irwindale. I said that's fine, it's too hot to ilve without it any longer. Then he tells me to just go buy a cheap one at Home Depot. I'm starting to think that the thermostat isn't in after all. I tell him I still have my old thermostat and that I tried hooking it up but couldn't get it to work. He gives me instructions on what color wires go where. I start hooking it up...the wires spark. THEN he texts me to turn off the electricity before doing it (Mind you, there's 15-20 minutes between each of his texts). I get it hooked up like he says, turn it on and the unit sparks and blows a fuse in the attic. I tell him the wiring must be wrong at the AC unit. He says no. 

Now I'm sitting in the attic waiting for him to tell me how to get this fixed and he stops responding all together. I text him the next day saying I'm going to write bad reviews for him leaving me stranded. He texts me right back that he didn't see my messages. Baloney.

Then he says it's hard to see (in the photo I sent him) where the wires are going. I reply he should know where they're going, his company installed it!  He then says he's going to have the technician that installed it contact me. Then no further word that night. The next morning I text him that I never heard from the technician. He then writes back, and I assume he thinks he's texting his technician and not me, "Make sure you call this guy he's all p***** off. Not sure how u wired the t stat. he wants you to walk through so for write (sic) now he can put a cheap one..."

Remember, it was HIS idea to put on a cheap thermostat!

I write him back and say I'm sure he meant that for his technician, and how professional it is to badmouth his customers to his workers. I said I guess he thinks I shouldn't be p***** at having to sit in the heat again today. He writes back: "Sorry, just trying to get you taken care of."

His tech does text me, but tells me that my AC unit won't work with a cheap thermostat....directly in conflict to what the owner, Craig, tells me. He goes on to say that if I mess with the unit they won't be responsible for it. I tell him that it was the owner that told me to mess with the wires and what order to put them in so HE'LL be responsible if anything goes wrong! 

I actually think I can hook up a cheap thermostat, I don't think these people know what they're talking about. The manual from American Standard shows a hookup with the 6 colored wires I have instead of just the three that they hooked up. I think they just don't have the new thermostat...he just never expected me to say I'll come pick it up. 

They still haven't finished installing all my grills and I still need to have some sort of testing done, so I still have to deal with these people. That is, if they ever answer their calls. I see other people have complained about their bad communication as well.

UPDATE: It's been two months since I wrote my review and I'm still waiting for them to finish this job and final my permit. I have texted Craig 6 or more times asking him what's going on with making the appointment for the HERS testing. When he responds he says he'll call the company and then I hear nothing. I texted him again the other day and he wrote back he was going to try a different company...again no response. 

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"I had actually thought that I lost the $69 certificate for my Dryer Vent Cleaning, so I thought I was out the money. I found it the day before it expired. I called the off ice and the lady said that they would have still honored it, which was nice.  When the person got to my home (I can't remember his name) he was VERY polite did his work without asking for any extra "upgrades" and even helped in moving the washer too so we could mop the entire area. Then he moved bothe the washer & Dryer back and even lined them up, which the original installers couldn't do. I know they also do A/C vent cleaning, and I will call them when I need the work done. FANTASTIC SERVICE
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