"They arrived exactly on time and were professional and prepared to start the moving process right away.  Alex and his team made sure to review all the contract details and walked us through the moving process.  They treated our belongs carefully and respectfully during the entire move.  Highly recommended and I would use their service again in the future."

"The work itself went very smoothly.  Renovating my house, I had dealt with every kind of contractor (painting, construction, floors, plumbing, etc ? see my other reviews), and the guys at Crystal Pool & Spa were by far the best and easiest to deal with.  They were the only contractor that actually finished the project by the date that they said they would (not that I really cared since it was February and too cold to swim).  The whole process took about a week and a half.  One day to demolish the old plaster and tile.  One day to set up the baja shelf and shallow deep end.  One day to pour the concrete.  A few days to let the concrete settle, and then one more day each to add the tile and plaster.  All the crew members that came over to the house were polite and professional, and they always made sure to clean up whatever mess they made.  
I want to point out that when I moved into the house, the pool lights were not working.  I just figured they were burnt out since they were so old, and asked CPS to bring two new lights and add it to my bill.  But one of the workers found out that it was just an exterior fuse that need to be fixed, and did it for free.  So give them a big plus for honesty since they could have easily replaced the working lights in order to pad their bill.  
Finally, what matters the most is the finished product.  I have to say that the remodeled pool with the mosaic tile and baja shelf looks absolutely fantastic.  I felt like my pool looked better than many of the fancy hotel pools in Vegas (although on a much smaller scale).  After seeing my new pool, I wished I would have spent a bit more for some of their other products, like PebbleTec They even contacted me after the pool was finished to make sure that everything was great and that I was happy, and also that my pool guy was properly treating the new plaster.  Would absolutely recommend these guys for any kind of pool work."

"John was available to start the work on a Friday afternoon. He installed the new outlet competently and completely. However, John made three trips to Home Depot to pick up supplies. The store is only 2 miles from my house and the first trip took over an hour. He needed to come back the following morning to complete the work because he needed two longer screws. Finally, he had quoted $200-250; but charged me $300 because the "supplies cost nearly $100.""

"They were supposed to clean the master bath and bedroom but didn't.
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"The service removed one huge (over 50yrs old) tree that was termite infested. They also removed a liquid amber that was dead.
Then they trimmed and thinned two large pine trees. This was an all day job. They did a good job of cleaning up.  The only regret that I have is that I didn't spend extra to have the stumps ground, but this was my choice.  And yes, I would use them again--in fact I plan to when I can get to the yard.
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"It went very well. Everyone was very informative. They kept me up to date with the process and whenever I had a question, they were really prompt with their answers whether by email or phone. They were on time when they say they will begin work and the guys that installed my solar panel and inverters were very clean. I mentioned that I'm very worried about leaks because my son is very sensitive to mold and they made sure to seal everything very well n show us the work they've done and ask if we see anything that needs to be addressed. I was very pleased with the whole process. And it was easy, they took care of everything."

"We obtained competitive bids for new spa. US pools bid but we chose another. They were very responsive. Price was a little high but. We went with other due to us pool weak guarantees and insistence that we purchase only there equipment. I would not be reluctant to use them if we had a more conventional pool project."

"This company had done My sliding glass doors and a few windows. Great prices and the manager is very nice and understanding . He and his team were always on time, they were fast, and did an awesome job. I would highly recommend this company."

"Matt returned inquiry quickly and scheduled next day visit for estimate.
Matt and Will arrived as scheduled, examined pool, and suggested services needed as well as explanation of work and available service dates/times.
On the day of service, they arrived on-time.
 When completed they did a great job cleaning up the yard and pool areas.
They were very knowledgeable, friendly, courteous  neat, and professional,
KUDOS!! 
    


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"I was in a bad mood because my pool was dirty and I wanted to go for a swim. I called this company and a guy named Donovan picked up. He came over and gave me a quote. Then he got the job done in one go. It took a few hours but everything was cleaned up and looking nice. Just in time for spring too. I'll be calling him again in the future."