Get matched with top backsplash installation pros in Hercules, CA

"Sales Rep. Joshua from Contra costa county stated they are a good team and they are a team and there's only one pro came and on the first day supposed to come and he was sick so we lost days of work. my husband used a whole vacation week and we lost days . They had multiple call offs and the person that was working . They would not stay whole day . There was days will he come at 9am and left 12nn and stated that how will needed to work other job site. and he wouldn't be at our work site a whole day and complain already multiple times to the project manager Justin rowe. We keep reminding them to put a shoes to protect our floors and we paid so much for the floor and the labor . They had a gasps in the baseboard and everything and already paid 5000 and its original charge 7200 but we thought we had hire a professional work done but we had hire somebody else to fix the job and we paid a lot of money thinking this was the trust worthy company but we took advantage and Justin cared about collecting my husband and needed a check to get the month quota and the job was not done and we are disappointed and we spend a lot of money for this project. WE have picture of the work and everything ."

"Ben and his team completed work on my condo and I could not be more pleased with the results. I tasked them with a two bathroom remodels, kitchen sink replacement, and the creation of new sliding doors between my office and the master bedroom. Ben, Marcus, and Pete were prompt, professional, and very considerate of my time and space. Of note is Ben's candor when it came to design ideas, and expense. He advised that several of my ideas weren't worth the money, and suggested more cost effective alternatives, which I really appreciated. I would absolutely hire Ben and his team again for future work."

"Very happy with the results from our remodel. Bryce came in and offered multiple design options, after that it only took a few weeks to start. Start to finish was 5 weeks which was a less time than he quoted for. We love cooking in our new kitchen! "

"Me and my wife decided recently to get our kitchen remolded. After some time searching for the right guys to do the job we settled on RG Construction. Richard, who is the owner, is a great guy and super informative. He never left any question unanswered or left us uncertain about anything. His crew works quick, and they pay attention to the tiniest detail. They absolutely are worth every dollar and I would recommend RG Construction to any homeowner, and I for sure will be giving them a call back for any work I need done in the future. Me and my wife are absolutely in love with our remodel."

"they are perfect and give them the highest rating possible."

"They deserve 10 stars. Simply the best in every way. The entire team - Marlyn, Gilbert and Gus - were lovely to work with, even under stress and pressure. Their professionalism was unwavering. We did a complex kitchen remodel with structural changes, and they were thorough and detailed in their work, provided white glove service and kept the project moving, staying ahead of schedule and within budget. They were transparent about change orders and did not nickel and dime us. Although they weren't the cheapest, they weren't the most expensive and were spot on on their original budget and quote. Worth every penny. Communications was terrific, service was 5 star, and the craftsmanship is superb. I would work with them and recommend them at every opportunity. "

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"They were able to start right away and very professional. I got a bang for the buckð"

"Pleasant, worked fast and did a good job. Guaranteed the work."