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"CHI has done an excellent job for me and I recommend them without hesitation for any remodeling work. Here's why: My job started out with an entry door replacement, evolved into a pantry expansion, and finally finished with an entire kitchen countertop replacement. I was very pleased with how they worked, the materials they used, and the attention to detail in the workmanship. And they were very responsive, communicated well and frequently, and checked in regularly to make sure the job was getting done right and on time. Each of their craftsmen were highly skilled, knew what they were doing, and didn't cut any corners. And each one was friendly and courteous to boot! I very much appreciated their attention to protecting the rest of the house, and they cleaned up the jobsite every single day at the end of their work day. Remodels are disruptive, no matter what. But this was about the least painful I've experienced. I have worked with a lot of contractors. CHI is a 10 out of 10."

"They were able to come out the next day and take out the bark and put in the river rock. Took them 9 hours but they got the heavy work completed. Very grateful."

"Michael and team did such an amazing job on our bathroom remodel. They took our tiny, dysfunctional bathroom and turned it into a true master bathroom oasis in a short amount of time during the holiday season. When they had the space down to the studs, Michael sat down with us and discussed in detail the best possible use of the space and we couldn’t be happier with our final decision after going through the options. Michael was great at communicating and we still stay in touch to this day, which we truly appreciate. Great team who does great work and I will absolutely be giving Waters Construction a call for any and all future home renovations. I’ll let the pictures do the rest of the talking. "

"They did what they said they would do. They did it in a very timely manner. They were always professional and got the job done."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Best in the business! This was the 2nd house I've remodeled and Dave & his team outperformed all previous positive experiences & expectations. They removed 3 pony-walls, installed new porcelain, large tile flooring throughout (2200 sq ft), remodeled the bath to enlarge the shower,-added a modern stand-alone tub, installed new double marble-topped vanity, marble mosaic wainscotting throughout the bath, a marble-porcelain 7-foot long/12-foot high shower with luxury finishes (marble bench & rainshowers) & a chandelier above the tub with sconces flanking a 6-ft long mirror. They renovated the kitchen with new cabinets, pendant lights, quartz countertops on a new, better positioned island that Dave designed, porcelain flooring, under-cabinet lighting, and gas-burning double-sided fireplace before installing gas-top stove, electric wall ovens, refrigerator, dishwasher and double-work sink. They even installed 3 chandeliers (living room, dining & media rooms), drapery hardware at eight floor-length (12-ft high) windows & sliders, and an amazing new wet bar with vessel sink and marble with brass inlay backsplash!! They're prompt, hard-working (many times working on Saturdays and Sundays to meet deadlines), kept the project moving - even with supply delays (store's fault - not theirs) and additions I requested. They're attentive to detail, sensitive to HOA demands (never arriving too early & removing outdoor trash immediately), and professional at every turn - keeping the workspace clean/tidy. Dave goes above and beyond to satisfy his customers, reviving the art of customer service and taking it to a whole new level. For example, and though it wasn't on my list of repairs, he noted that my "new" home's air ducts needed cleaning - and shopped around for quotes I could afford. Likewise, he flushed my failing water heater in attempts to save it (original to house built in 1997). I can't say enough about this fabulous team of professionals who are as kind and personable as they are professional and skilled. I strongly recommend Dave and his team for ANY home remodel you're considering. Dave's part-designer in addition to being a fabulous contractor. He made several suggestions along the way, and I'm glad I took his advice (otherwise I wouldn't have this amazing, gourmet kitchen w/double-fireplace!). I interviewed and researched several contractors before engaging him with most exceeding his quotes by 15-25%. He's reasonably priced, comes when he says he'll be there, and makes sure the client is happy with the final product. (He even checks back a couple of weeks after the job is completed to ensure everything is functioning as it's supposed to.) I'm hiring him for my next project of replacing entry doors, and am absolutely confident he'll do a phenomenal job! THANKS DAVE, LOU and WAYNE!!! You're the BEST!! (And SnowBall sends puppy hugs to each of you!) :)"

"I have had issues with construction people in the past and I was very happy with the quality of work and professionalism of Dan and his staff to complete two bathroom remodels in my home. His staff was clean, friendly and experts at their jobs. Dan went out of his way to make sure we were happy and things were progressing as we had envisioned. His pricing was reasonable and fair. There were a couple of minor issues, but he fixed them right away to our approval. Not only would I recommend his company, but I'd use him again in a heartbeat. He also did another remodeling job for me that turned out better than I had hoped. Very happy with his services."