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Avatar for ELK GROVE OVERHEAD DOORS
ELK GROVE OVERHEAD DOORS
4.7(
20
)
Gate for Driveway or Security - Install or ReplaceGate for Driveway or Security - Install or Replace - For Business

Serving Cool, CA and surrounding areas

In business since 1975

Emergency services offered

Credit card accepted

"The garage door manufacturer required a $2500 deposit and was involved with the garage remodel starting June 2013 regarding measuring the openings while framing/stucco/drywall was in progress. We did request a vertical V grooved exterior appearance.
Manufacturing and Install:
The doors they manufactured and brought to the home were a manufactured paint-grade manufactured wood doors, looked VERY heavy & bulky (qualities we had never requested)  otherwise nothing special from the outside. The windows were single-pane.When they installed them I noted that the doors did not seal around all the edges equally, leaving gaps (1/2-3/4") along an area of the side/top of the doors, that will allow for small rodents or leaf blower projected debris to enter the garage readily. Elk Grove Overhead Doors made some adjustments, then blamed the situation on the stucco/framing and stated it is the best they could do, leaving me with uneven significant gaps around both doors.
Now after the initial rain exposure ( moisture only since they are protected by an eave)  it ALSO appears the exterior surface of the doors is starting to have blister-like but deep bubbles ( I would guess delaminations of the manufactured wood product) in several small areas, and the wood appears to be delaminating (flaking superficial layers at several of the V-grooves.
Openers and door function:
When they attached the openers my wife and I were alarmed how loud and 'clunky' the doors/openers were! Sounds like a castle draw-bridge being retracted with big chains. Since our garage doors are near our neighbor's master bedroom we had erroneously expected the new doors to be less noisy than the older doors we had. They installed chain drives ( instead of belt drives) which they stated they needed to use because of the heaviness of the doors. They stated most of the noise was the chain drive.Again, we never asked for  heavy doors. It appears as if  the doors are striking the middle rail when initially opening though they assured us it only looked that way. I was dismayed that these type of details were not worked out on paper before manufacturing and install since they were involved early in the garage remodel.
The wheels in the tracks intermittently squeal and sound as if they are not properly riding in the rails.
Corrective actions:
 
Initially after install and before full payment was made Elk Grove Overhead Door came back and "adjusted" the doors assuring us that they were fine and were not striking the railing and that they were not responsible for the door and wall leaving gaps.  Since they were been paid in full, they responded to my telephone call and promised to come out and take a look what they could do to make us satisfied with their product. They were a no-show for that appointment; since then I have made several telephone calls to John with our concerns and dissatisfaction with the doors and the noisy functioning; he has been apologetic and verbally responsive with promises that they would call me back the following day or week to set up a time to come out to make things right.  Several excuses later, (only after I called them and reminded them they had not called back to schedule repairs as they had promised) and 7 months after installation and payment we have new noisy doors that don't seal, sound like they are breaking/not functioning right and now the material they are made out of appears to be blistering and flaking. Wondering how soon I will need to replace the opener or door??
Nice polite people, but I would avoid Elk Grove Overhead Door at any price; my opinion is the new acquired headaches and expenses that come with the doors are not worth it.
"
Recommended by89%of homeowners
Avatar for Arcadian Fence And Gate
Arcadian Fence And Gate
3.5(
92
)
Gate for Driveway or Security - Install or ReplaceGate for Driveway or Security - Install or Replace - For Business

Serving Cool, CA and surrounding areas

In business since 2007

Free estimates

Warranties offered

"David Wren. Really expert and knowledgeable about his business. Got it done when he said he would, used good material and generally went the extra mile to install a very beautiful gate. I totally agree with the other positive reviews on this page."
spainish style
English Manor
courtyard gate
standard fence
grand Entry

+19

Response time1 day
Recommended by96%of homeowners
Showing 1-10 of 25
Driveway Gates questions, answered by experts

Yes, many providers offer reinforced steel, fire-rated, and electronic access doors for businesses.

If you only use your gate as a pedestrian, walking through without a vehicle, you’re fine to stick with a single fence gate. If your fence opening needs to accommodate vehicles of any kind, from cars to trucks to 4-wheelers, then a double fence gate will suit the space much better and give you more freedom. 

Yes, clean regularly, lubricate hinges or tracks, and inspect for damage to ensure smooth operation.

Yes, you can convert manual gates to electric operation. Installing a motor and an opening device from a kit allows you to convert any gate so it can open and close automatically. Be sure to buy the correct type of opener for your gate style. For example, some openers are specific to swinging gates, while others are for sliding gates. Get familiar with your swinging or sliding gate parts before you go shopping to avoid having to return to the store for the correct opener.

Screen doors (sometimes called barrier doors) and security doors serve different primary functions. A screen door's main purpose is to allow airflow and keep pests out, featuring a lightweight frame and a mesh screen. A security door, however, is a heavy-duty structure designed to prevent unauthorized entry. Security doors are installed with permanent screws into the home's walls and are often equipped with deadbolts or other heavy-duty locking mechanisms for enhanced protection against intruders.

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