"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
It’s possible to move a hot tub on its side or base as long as it fits snugly in the moving truck, with plenty of padding around it. This moving method requires specialized equipment and careful planning, like moving straps, dollies, and moving blankets.
No. In fact, some owners prefer to “summerize” their hot tubs and use them primarily over winter to enjoy the contrast of cold and hot water. It’s possible to keep the tub filled and running year-round, and some pros may even recommend this method compared to the work and risks of a full winterization every year.
However, keeping the hot tub running will require additional resources. You’ll use more power and more chemicals to keep it in good shape. Weigh the pros and cons of your situation before making a decision.
You can and should use a hose to fill a hot tub. There shouldn’t be anything special about the hose other than it shouldn’t be damaged. Kinks or leaks could slow down the filling process. Attach the hose to the nearest spigot and get the water flowing.
Yes, but only if it is a freshwater tub (not saltwater) and if you make sure the chlorine and bromine levels are below 1 ppm.
Hot tub repairs cost between $200 and $500 on average. You can minimize those costs by maintaining your hot tub and keeping necessary supplies on hand. An elevated shelf in the garage is a great place to store your water care chemicals so that kids and pets will stay safe and you’ll always have them around.
Your hot tub should be drained of existing water, cleaned, and refilled every three to four months at a minimum. Follow your tub manufacturer’s recommendations for cleaning, and rinse thoroughly when finished to eliminate any residue from the cleaning products. This is also a good time to inspect your tub’s cover in good lighting for any leaks, tears, or other damage that might cause problems.
Using your hot tub manufacturer’s suggested cleaners and methods, keep your hot tub filters clean to avoid a loss of water heat. This will help extend the filter’s useful life and efficiency. If the filter is more than two to three years old, replace it with a new one and buy a second filter to keep around as a spare.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
