"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Executive pool replaced the pump and drive for my pool. They responded quickly after I called them. Trent, the service man was very good, did an excellent job replacing the pump and wiring in a new ground fault circuit breaker. Justin, the owner responded very quickly after I called him with my pump problem. They have also installed a new liner in my pool about a year ago, and converted my pool to a saltwater pool and I was very pleased with their work then also. I would highly recommend them!"
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
The cost to repair a hot tub or spa ranges from about $170 to $550, depending on the repairs needed. Some of the most common hot tub repairs include leaks, clogged filters, and tripped GFCI breakers. If it’s an electrical problem, you should contact a professional hot tub repair service. Don’t DIY electrical repairs on a hot tub, as poorly repaired wiring can make the hot tub a serious electrocution hazard.
If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.
Hot tub repairs cost between $200 and $500 on average. You can minimize those costs by maintaining your hot tub and keeping necessary supplies on hand. An elevated shelf in the garage is a great place to store your water care chemicals so that kids and pets will stay safe and you’ll always have them around.
Your hot tub should be drained of existing water, cleaned, and refilled every three to four months at a minimum. Follow your tub manufacturer’s recommendations for cleaning, and rinse thoroughly when finished to eliminate any residue from the cleaning products. This is also a good time to inspect your tub’s cover in good lighting for any leaks, tears, or other damage that might cause problems.
Using your hot tub manufacturer’s suggested cleaners and methods, keep your hot tub filters clean to avoid a loss of water heat. This will help extend the filter’s useful life and efficiency. If the filter is more than two to three years old, replace it with a new one and buy a second filter to keep around as a spare.
Whether you can repair a hot tub depends on the severity of the problem and the location. With the right tools and knowledge, you can fix problems like small leaks or switching out a dirty filter. However, electrical and plumbing issues require a licensed professional due to the inherent risk, particularly when mixing water with electricity.
Most hot tubs will experience leaks due to wear and tear in the plumbing or the shell itself. The second most common issue is a heater malfunction due to the ongoing heat stress on moving parts. Finally, clogs happen in hot tub jets, especially when it’s time to change the filter.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
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