"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron is very professional, knowledgeable, capable, and hard working. He completed all required tasks on time with top notch results. I highly recommend him."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
A hot tub cover's lifespan is typically between three and seven years, with an average of five to seven years for a well-maintained one. The quality of the cover is a major factor; lower-quality polyester or vinyl soft covers can tear easily with regular use.
To extend the life of your cover, proper maintenance is key. This includes:
Keeping the cover clean, dry, and out of the sun. Use a soft cloth and mild dish soap for cleaning.
Applying a vinyl protectant spray.
Cleaning the underside with a chlorine spray.
Using a cover lift to prevent damage from rough handling.
Protecting it from harsh weather.
Keeping children and pets off the cover.
Investing in a high-quality cover and checking for a warranty at the time of purchase can also contribute to its longevity.
Keep your exterior electrical receptacles covered and dry, especially around your hot tub and pool during periods of use.
Make sure you have a GFCI (ground fault circuit interrupter) properly installed to ensure no one gets accidentally shocked or injured by electrocution.
Don’t use the hot tub or your pool during a thunderstorm.
Before using the hot tub, have a certified electrician thoroughly inspect your hot tub and its wiring to make sure you’re in full compliance with all applicable local building codes.
Regular water testing, filter cleaning, and chemical balancing are essential for keeping water clean and equipment functional.
Though a hot tub has many benefits, there are a few cons. Mainly, hot tubs require a lot of maintenance. You’ll need to deep clean yours quarterly, test the pH at least once or twice a week, and add sanitizing chemicals once a week. They also have relatively high ongoing costs since you’ll need to pay for electricity and repairs.
The cost to repair a hot tub or spa ranges from about $170 to $550, depending on the repairs needed. Some of the most common hot tub repairs include leaks, clogged filters, and tripped GFCI breakers. If it’s an electrical problem, you should contact a professional hot tub repair service. Don’t DIY electrical repairs on a hot tub, as poorly repaired wiring can make the hot tub a serious electrocution hazard.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.