"Ben gives excellent service and does quality work. We would recommend him highly. We have had several companies service our pool. None of them can compare to Prismatic Pools and Benâ s service.. We know our pool will be taken care is each week on time. Even our dogs love him."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron is very professional, knowledgeable, capable, and hard working. He completed all required tasks on time with top notch results. I highly recommend him."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
In most cases, it is safe to clean a hot tub with vinegar. You will want to verify that your hot tub manufacturer lists vinegar as a safe cleaning product; however, given that vinegar is chemical-free, cleans, deodorizes, and is safe for people and pets, it is usually a good option. You can use vinegar to clean the hot tub shell, interior and exterior spa surfaces, hot tub jets, hot tub filter, and other parts. It is considered a strong, safe, and natural cleanser that can kill bacteria, remove mold and mildew spores, erase water spots, and remove hard water stains.
Most hot tub motors can last between five and 10 years; however, hot tub motors can burn out sooner if the hot tub water is not maintained or if the motors themselves are not maintained or protected from the elements. Since hot tub motors (also referred to as spa pumps) power the jets and circulate the water, they are important for the functioning of your spa. Buying a quality motor, keeping the hot tub filter clean, and keeping the wet end of the motor wet and the dry end dry can help them last longer.
Keep your exterior electrical receptacles covered and dry, especially around your hot tub and pool during periods of use.
Make sure you have a GFCI (ground fault circuit interrupter) properly installed to ensure no one gets accidentally shocked or injured by electrocution.
Don’t use the hot tub or your pool during a thunderstorm.
Before using the hot tub, have a certified electrician thoroughly inspect your hot tub and its wiring to make sure you’re in full compliance with all applicable local building codes.
Algae-related green hot tub water is generally safe to use, as algae aren't usually harmful to your health. However, if the conditions in the hot tub are hospitable to algae growth, they may also be hospitable to the growth of other types of microorganisms, including Pseudomonas aeruginosa, bacteria that can cause hot tub rash, or Legionella bacteria, which can cause respiratory illness.
You should have your spa or hot tub inspected and serviced yearly to prevent more costly repairs. Regular hot tub maintenance can save money and help keep you safe from hazards such as faulty wiring. Call a professional hot tub repair specialist, who will know what common issues to look for and have the parts and tools on hand to fix them immediately.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
