"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay and his sons installed a replacement vinyl liner into my Aussie pool. They were very experienced and were congenial with my questions and inquire of the process and work status. Job was completed with in 30 days. It took about 3 weeks for the vinyl line to be made (which is not with in their control). I would highly recommend them for your vinyl pool service."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
"It was an amazing experience. I dont think there is a better company I could have picked for this job. The contractor was really professional and made me feel comfortable the entire time. They also made me feel part of the project which was awesome they let me get involved as much as I wanted which made this whole thing even better and more enjoyable. They also didnt get frustrated with me at all which i know can be hard at times because I know I can be difficult when it comes to having things how i want them. Thank you for a wonderful service !!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Yes. If you test the water and the alkalinity is too low, you can raise it by adding an alkalinity increaser, which likely came with your hot tub’s chemical kit. In a pinch, you can use baking soda to raise the hot tub’s alkalinity. Raising the alkalinity will prevent the hot tub water from becoming too acidic.
You can and should use a hose to fill a hot tub. There shouldn’t be anything special about the hose other than it shouldn’t be damaged. Kinks or leaks could slow down the filling process. Attach the hose to the nearest spigot and get the water flowing.
For a fully-foamed hot tub, freezing typically occurs when the temperature drops below 28 degrees Fahrenheitand remains at or below this level continuously for a minimum of 36 hours. If your hot tub and pumps are still operational, however, the water circulates, and this continuous movement helps prevent freezing, even in very cold conditions. This circulation, along with the insulation provided by the foam, helps maintain the water temperature and prevent it from freezing during extended cold periods. Still, if you’re not planning to run it regularly, be sure to winterize the hot tub properly to prevent damage from freezing.
Yes, air baths are good for you. They promote relaxation, improve circulation, and can even hydrate your skin. Since they’re gentler than water jets and whirlpools, they are a good choice for a wide range of homes and users, from children to adults. You can maximize the benefits by using them regularly for stress relief and by pairing the bubble effects with calming music, low lighting or chronotherapy, aromatherapy, and other relaxation techniques.
Algae-related green hot tub water is generally safe to use, as algae aren't usually harmful to your health. However, if the conditions in the hot tub are hospitable to algae growth, they may also be hospitable to the growth of other types of microorganisms, including Pseudomonas aeruginosa, bacteria that can cause hot tub rash, or Legionella bacteria, which can cause respiratory illness.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
