"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Yes, you can use silicone or epoxy hot tub repair kits to repair cracks in a hot tub. Always read the manual to see what the manufacturer recommends before attempting to repair a hot tub.
Yes. If you test the water and the alkalinity is too low, you can raise it by adding an alkalinity increaser, which likely came with your hot tub’s chemical kit. In a pinch, you can use baking soda to raise the hot tub’s alkalinity. Raising the alkalinity will prevent the hot tub water from becoming too acidic.
Properly maintaining your hot tub will prevent serious issues from occurring down the road. You should replace the filter once a year, regularly look for and repair small cracks in the shell, and test the water quality every few months. You can do this yourself for less than $100 per year.
You can also hire a hot tub service to service your hot tub annually to identify problems early, which could save you money in the long run. They cost about $100 to $200 per call.
Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.
Yes, air baths are good for you. They promote relaxation, improve circulation, and can even hydrate your skin. Since they’re gentler than water jets and whirlpools, they are a good choice for a wide range of homes and users, from children to adults. You can maximize the benefits by using them regularly for stress relief and by pairing the bubble effects with calming music, low lighting or chronotherapy, aromatherapy, and other relaxation techniques.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
