"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Hot tub repair costs are less expensive than purchasing a new one, especially if your warranty is still intact. You can shop for a secondhand unit or find a deal for a trade-in. If the price to repair your hot tub is higher than the cost of a new one, consider replacing your unit.
Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.
Properly maintaining your hot tub will prevent serious issues from occurring down the road. You should replace the filter once a year, regularly look for and repair small cracks in the shell, and test the water quality every few months. You can do this yourself for less than $100 per year.
You can also hire a hot tub service to service your hot tub annually to identify problems early, which could save you money in the long run. They cost about $100 to $200 per call.
Though a hot tub has many benefits, there are a few cons. Mainly, hot tubs require a lot of maintenance. You’ll need to deep clean yours quarterly, test the pH at least once or twice a week, and add sanitizing chemicals once a week. They also have relatively high ongoing costs since you’ll need to pay for electricity and repairs.
The cost to repair a hot tub or spa ranges from about $170 to $550, depending on the repairs needed. Some of the most common hot tub repairs include leaks, clogged filters, and tripped GFCI breakers. If it’s an electrical problem, you should contact a professional hot tub repair service. Don’t DIY electrical repairs on a hot tub, as poorly repaired wiring can make the hot tub a serious electrocution hazard.
The Chico, CA homeowners’ guide to pool and spa services
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