"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron is very professional, knowledgeable, capable, and hard working. He completed all required tasks on time with top notch results. I highly recommend him."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Vinegar can be used as an all-purpose cleaner for many things, including hot tub filters. Soaking hot tub filters in vinegar and water for up to 24 hours can remove dirt and oil, and as a bonus, it won’t cause the water to foam after you reinstall it if there’s vinegar left on it. But make sure you still rinse it to remove any debris, dirt, or grime stuck on it.
You should put chlorine in your hot tub on a regular basis. To keep bacteria away, keep the chlorine level in your hot tub at between 3-5 mg/l, which may mean you need to add chlorine daily or at least every two to three days. Don’t add chlorine to your hot tub water more than once per day.
No. In fact, some owners prefer to “summerize” their hot tubs and use them primarily over winter to enjoy the contrast of cold and hot water. It’s possible to keep the tub filled and running year-round, and some pros may even recommend this method compared to the work and risks of a full winterization every year.
However, keeping the hot tub running will require additional resources. You’ll use more power and more chemicals to keep it in good shape. Weigh the pros and cons of your situation before making a decision.
Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.
Most hot tub motors can last between five and 10 years; however, hot tub motors can burn out sooner if the hot tub water is not maintained or if the motors themselves are not maintained or protected from the elements. Since hot tub motors (also referred to as spa pumps) power the jets and circulate the water, they are important for the functioning of your spa. Buying a quality motor, keeping the hot tub filter clean, and keeping the wet end of the motor wet and the dry end dry can help them last longer.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
