"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
In most cases, it is safe to clean a hot tub with vinegar. You will want to verify that your hot tub manufacturer lists vinegar as a safe cleaning product; however, given that vinegar is chemical-free, cleans, deodorizes, and is safe for people and pets, it is usually a good option. You can use vinegar to clean the hot tub shell, interior and exterior spa surfaces, hot tub jets, hot tub filter, and other parts. It is considered a strong, safe, and natural cleanser that can kill bacteria, remove mold and mildew spores, erase water spots, and remove hard water stains.
Most hot tub motors can last between five and 10 years; however, hot tub motors can burn out sooner if the hot tub water is not maintained or if the motors themselves are not maintained or protected from the elements. Since hot tub motors (also referred to as spa pumps) power the jets and circulate the water, they are important for the functioning of your spa. Buying a quality motor, keeping the hot tub filter clean, and keeping the wet end of the motor wet and the dry end dry can help them last longer.
If water is left inside the hot tub pump over a cold winter, it could freeze and severely damage the pump, water lines, and jets. That can cause leaks, which require very expensive repairs. Freezing or leftover water can stain and damage the hot tub shell, which leads to replacement. Even in mild climates, leaving sitting water in the tub or pipes for a long period of unuse is a bad idea, since disinfecting chemicals fade and the water can develop bacteria, algae, and other big headaches when it’s time to use the tub again.
A compact unit designed for two to three people typically weighs approximately 500 pounds in its empty state. On the other hand, a larger hot tub meant for up to six people can weigh around 1,000 pounds when empty. Materials used also impact weight. Less expensive hot tubs are typically lighter because they are made of molded plastic or fiberglass.
Most hot tubs will experience leaks due to wear and tear in the plumbing or the shell itself. The second most common issue is a heater malfunction due to the ongoing heat stress on moving parts. Finally, clogs happen in hot tub jets, especially when it’s time to change the filter.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
