"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
You’ll know you need to replace the pump in your hot tub if you hear loud or unusual noises when the machine is running or notice a significant decrease in water pressure. A leak or altogether failure of the hot tub may also indicate a problem with the pump, but you’ll need a professional to investigate the source of the issue.
Using bubble bath, bath oils, bath salts, or moisturizing products that contain butters or oils can damage your jetted tub. Because of the water pump and jet mechanism, you need to be more selective with products for a jetted tub than you would for a traditional bathtub in order to keep it functioning properly and avoid expensive repairs. These products also leave residue that can feed mildew and mold, so it’s best to avoid them.
Generally, it is more cost-effective and energy-efficient to leave your hot tub on all the time rather than turning it on and off. Reheating a hot tub from a cold temperature consumes a significant amount of energy, so maintaining a constant temperature is usually more economical, especially with frequent use.
For daily or weekly use, it's recommended to keep the water at a constant, reduced temperature, such as between 80 and 95 degrees Fahrenheit, and then increase it to your desired temperature before getting in. If you know you won't be using the hot tub for an extended period, you can lower the temperature to save on energy costs. However, if you use it very infrequently, you can turn it off completely, as long as there is no risk of the water freezing.
Hot tub maintenance can cost between $500 and $1,000 annually. These costs typically cover deep cleaning the tub, refilling it several times a year, and maintaining the water's chemical balance. While you can perform maintenance yourself, a professional can clean and treat your hot tub with chemicals to save you time. The biggest expenses are often heating and repairs, but regular maintenance can help you avoid more complicated and costly repairs and preserve your investment.
The best thing with which to clean a hot tub is whatever the manufacturer recommends; in most cases, this is a gentle surface cleaner and a soft cloth. Recommended hot tub cleaners can include specially formulated cleaning agents, mild dish soap, baking soda, vinegar, or diluted bleach. For your hot tub exterior, choose wood or vinyl cleaner (depending on the casing material).
You should never use household cleaning products, harsh chemicals such as undiluted bleach or acids, or abrasive cleansers or cloths, as these can scratch or etch your hot tub’s coating or shell and cause permanent damage.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
