"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Executive pool replaced the pump and drive for my pool. They responded quickly after I called them. Trent, the service man was very good, did an excellent job replacing the pump and wiring in a new ground fault circuit breaker. Justin, the owner responded very quickly after I called him with my pump problem. They have also installed a new liner in my pool about a year ago, and converted my pool to a saltwater pool and I was very pleased with their work then also. I would highly recommend them!"
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
In most cases, it is safe to clean a hot tub with vinegar. You will want to verify that your hot tub manufacturer lists vinegar as a safe cleaning product; however, given that vinegar is chemical-free, cleans, deodorizes, and is safe for people and pets, it is usually a good option. You can use vinegar to clean the hot tub shell, interior and exterior spa surfaces, hot tub jets, hot tub filter, and other parts. It is considered a strong, safe, and natural cleanser that can kill bacteria, remove mold and mildew spores, erase water spots, and remove hard water stains.
When your hot tub is completely dry, there is typically no need to introduce antifreeze into the plumbing. However, if you desire an extra layer of protection against potential freeze damage, you can consider adding some RV antifreeze to your hot tub lines. Just ensure that you use RV antifreeze specifically, as automotive antifreeze is highly toxic and should be avoided.
A hot tub cover's lifespan is typically between three and seven years, with an average of five to seven years for a well-maintained one. The quality of the cover is a major factor; lower-quality polyester or vinyl soft covers can tear easily with regular use.
To extend the life of your cover, proper maintenance is key. This includes:
Keeping the cover clean, dry, and out of the sun. Use a soft cloth and mild dish soap for cleaning.
Applying a vinyl protectant spray.
Cleaning the underside with a chlorine spray.
Using a cover lift to prevent damage from rough handling.
Protecting it from harsh weather.
Keeping children and pets off the cover.
Investing in a high-quality cover and checking for a warranty at the time of purchase can also contribute to its longevity.
No. In fact, some owners prefer to “summerize” their hot tubs and use them primarily over winter to enjoy the contrast of cold and hot water. It’s possible to keep the tub filled and running year-round, and some pros may even recommend this method compared to the work and risks of a full winterization every year.
However, keeping the hot tub running will require additional resources. You’ll use more power and more chemicals to keep it in good shape. Weigh the pros and cons of your situation before making a decision.
It’s possible to move a hot tub on its side or base as long as it fits snugly in the moving truck, with plenty of padding around it. This moving method requires specialized equipment and careful planning, like moving straps, dollies, and moving blankets.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
