"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron is very professional, knowledgeable, capable, and hard working. He completed all required tasks on time with top notch results. I highly recommend him."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Yes. If you test the water and the alkalinity is too low, you can raise it by adding an alkalinity increaser, which likely came with your hot tub’s chemical kit. In a pinch, you can use baking soda to raise the hot tub’s alkalinity. Raising the alkalinity will prevent the hot tub water from becoming too acidic.
If you want to have a chemical-free spa, or if you are wondering how to keep your hot tub clean naturally, there are several options. Some individuals choose to run their hot tub without treatment at all and simply clean it more often (although you risk bacteria, fungi, and algae growth if you take this route); others use natural products like vinegar or Borax. Ozone, ultraviolet light, and electrolysis systems are also eco-friendly ways to have a clean hot tub without chemicals. Saltwater hot tubs are popular with people who are sensitive to chlorine, bromine, and other traditional hot tub chemicals.
Hot tub heaters typically last seven to 10 years, though some might only last five years if not properly maintained. You can maximize your hot tub heater’s lifespan by ensuring the water’s pH level is properly balanced.
Yes, they provide full-service inspections, identifying and resolving any potential equipment problems.
Hot tub maintenance can cost between $500 and $1,000 annually. These costs typically cover deep cleaning the tub, refilling it several times a year, and maintaining the water's chemical balance. While you can perform maintenance yourself, a professional can clean and treat your hot tub with chemicals to save you time. The biggest expenses are often heating and repairs, but regular maintenance can help you avoid more complicated and costly repairs and preserve your investment.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
