"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron is very professional, knowledgeable, capable, and hard working. He completed all required tasks on time with top notch results. I highly recommend him."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.
The best thing with which to clean a hot tub is whatever the manufacturer recommends; in most cases, this is a gentle surface cleaner and a soft cloth. Recommended hot tub cleaners can include specially formulated cleaning agents, mild dish soap, baking soda, vinegar, or diluted bleach. For your hot tub exterior, choose wood or vinyl cleaner (depending on the casing material).
You should never use household cleaning products, harsh chemicals such as undiluted bleach or acids, or abrasive cleansers or cloths, as these can scratch or etch your hot tub’s coating or shell and cause permanent damage.
Most hot tub cracks can be repaired unless they have gone beneath the acrylic. If so, you may need a professional to determine if the crack is repairable or if you should consider hot tub replacement instead.
It’s easy to keep your hot tub clean and safe for all to enjoy by following a few simple tips:
Make sure anyone who uses the hot tub rinses themselves and their swimsuits off, perhaps in an outdoor shower near the hot tub.
Don’t add anything to your hot tub’s water. Bath oils and bubble bath liquids might seem like a fun addition to your hot tub experience, but these substances will turn the water in your tub foamy and its surfaces hard to clean.
Restrict eating in the tub to light snacks that you can easily clean out if there’s any spillage. Crumbs from crackers and chips can be difficult to pick up.
Make it a no-pet zone. Pet fur and dander can pose a cleaning issue, but it’s also not a great idea for your pet’s health and safety.
Yes, but only if it is a freshwater tub (not saltwater) and if you make sure the chlorine and bromine levels are below 1 ppm.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
