"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
When your hot tub is completely dry, there is typically no need to introduce antifreeze into the plumbing. However, if you desire an extra layer of protection against potential freeze damage, you can consider adding some RV antifreeze to your hot tub lines. Just ensure that you use RV antifreeze specifically, as automotive antifreeze is highly toxic and should be avoided.
If you don’t clean your hot tub filters, they’ll build up dirt and grime, preventing them from filtering out contaminants like dirt and bacteria. The dirty water will then circulate through the filter and back into the hot tub, leading to dirty water, a damaged pump and jets, and low heat. This can lead to higher hot tub costs because you may have to pay for repairs.
To refill a hot tub after winter, start by opening up the tub and giving it a quick cleaning. If you use antifreeze, drain out the water then grab a hose and thoroughly clean the tub shell out, spraying water into each jet of the tub.
Reconnect the hot tub and turn the power back on. When it’s time to fill the tub again, insert the hose into the filter well (if available). Avoid trapping too much air in the water lines, which can cause the pump to lock up when it starts again. Add the necessary chemicals and start the heating process. It will take some time—most of a full day—for the water to heat up again.
For a fully-foamed hot tub, freezing typically occurs when the temperature drops below 28 degrees Fahrenheitand remains at or below this level continuously for a minimum of 36 hours. If your hot tub and pumps are still operational, however, the water circulates, and this continuous movement helps prevent freezing, even in very cold conditions. This circulation, along with the insulation provided by the foam, helps maintain the water temperature and prevent it from freezing during extended cold periods. Still, if you’re not planning to run it regularly, be sure to winterize the hot tub properly to prevent damage from freezing.
Yes, they provide full-service inspections, identifying and resolving any potential equipment problems.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
