"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Executive pool replaced the pump and drive for my pool. They responded quickly after I called them. Trent, the service man was very good, did an excellent job replacing the pump and wiring in a new ground fault circuit breaker. Justin, the owner responded very quickly after I called him with my pump problem. They have also installed a new liner in my pool about a year ago, and converted my pool to a saltwater pool and I was very pleased with their work then also. I would highly recommend them!"
"Ron services went above and beyond my expectations and very professional work and attitude and would recommend them to anyone. My kids were very happy to see the professional job they had done. Very pleased with the company. Also one of my neighbors saw they work they had done and request his services as well."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Hot tub maintenance can cost between $500 and $1,000 annually. These costs typically cover deep cleaning the tub, refilling it several times a year, and maintaining the water's chemical balance. While you can perform maintenance yourself, a professional can clean and treat your hot tub with chemicals to save you time. The biggest expenses are often heating and repairs, but regular maintenance can help you avoid more complicated and costly repairs and preserve your investment.
Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.
Yes, you can use silicone or epoxy hot tub repair kits to repair cracks in a hot tub. Always read the manual to see what the manufacturer recommends before attempting to repair a hot tub.
It’s easy to keep your hot tub clean and safe for all to enjoy by following a few simple tips:
Make sure anyone who uses the hot tub rinses themselves and their swimsuits off, perhaps in an outdoor shower near the hot tub.
Don’t add anything to your hot tub’s water. Bath oils and bubble bath liquids might seem like a fun addition to your hot tub experience, but these substances will turn the water in your tub foamy and its surfaces hard to clean.
Restrict eating in the tub to light snacks that you can easily clean out if there’s any spillage. Crumbs from crackers and chips can be difficult to pick up.
Make it a no-pet zone. Pet fur and dander can pose a cleaning issue, but it’s also not a great idea for your pet’s health and safety.
Where you drain a hot tub largely depends on local regulations, but you must not drain chemically treated water where it can damage the environment. Direct the water toward a sanitary sewer drain that will take it to a treatment facility. If your lawn has a dedicated drainage area that’s free from plants and foundations, you can likely drain it there. Avoid storm drains, as the hot tub water will enter waterways and could hurt aquatic life. Likewise, do not pour it out directly on any public land or where it can get into your neighbors’ property.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
