"Ben gives excellent service and does quality work. We would recommend him highly. We have had several companies service our pool. None of them can compare to Prismatic Pools and Benâ s service.. We know our pool will be taken care is each week on time. Even our dogs love him."
"Very professional and at the same time friendly. I am not a young person and probably need more understanding with things like pool upkeep than most pool owners. I feel that I am receiving this from Chris."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
"Ron is very professional, knowledgeable, capable, and hard working. He completed all required tasks on time with top notch results. I highly recommend him."
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Similar to a hot tub, swim spas last anywhere from five to 20 years, depending on quality and your attention to maintenance. The best way to increase the lifespan of your swim spa is to carefully maintain it—including draining it around every six months to deep clean the parts.
Yes, they provide full-service inspections, identifying and resolving any potential equipment problems.
If you don’t clean your hot tub filters, they’ll build up dirt and grime, preventing them from filtering out contaminants like dirt and bacteria. The dirty water will then circulate through the filter and back into the hot tub, leading to dirty water, a damaged pump and jets, and low heat. This can lead to higher hot tub costs because you may have to pay for repairs.
Whether you can repair a hot tub depends on the severity of the problem and the location. With the right tools and knowledge, you can fix problems like small leaks or switching out a dirty filter. However, electrical and plumbing issues require a licensed professional due to the inherent risk, particularly when mixing water with electricity.
When your hot tub is not in use, you can keep it at a constant soaking temperature of around 100 degrees Fahrenheit. For extended periods of non-use, you can lower the temperature by about five degrees. This slight decrease makes it easier and quicker to heat back up to a desirable level when you're ready to use it again. Additionally, you might consider lowering the temperature by a couple of degrees during the summer to avoid feeling overheated.
The Chico, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
