"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.
When your hot tub is completely dry, there is typically no need to introduce antifreeze into the plumbing. However, if you desire an extra layer of protection against potential freeze damage, you can consider adding some RV antifreeze to your hot tub lines. Just ensure that you use RV antifreeze specifically, as automotive antifreeze is highly toxic and should be avoided.
Most hot tub motors can last between five and 10 years; however, hot tub motors can burn out sooner if the hot tub water is not maintained or if the motors themselves are not maintained or protected from the elements. Since hot tub motors (also referred to as spa pumps) power the jets and circulate the water, they are important for the functioning of your spa. Buying a quality motor, keeping the hot tub filter clean, and keeping the wet end of the motor wet and the dry end dry can help them last longer.
The best thing with which to clean a hot tub is whatever the manufacturer recommends; in most cases, this is a gentle surface cleaner and a soft cloth. Recommended hot tub cleaners can include specially formulated cleaning agents, mild dish soap, baking soda, vinegar, or diluted bleach. For your hot tub exterior, choose wood or vinyl cleaner (depending on the casing material).
You should never use household cleaning products, harsh chemicals such as undiluted bleach or acids, or abrasive cleansers or cloths, as these can scratch or etch your hot tub’s coating or shell and cause permanent damage.
Whether you can repair a hot tub depends on the severity of the problem and the location. With the right tools and knowledge, you can fix problems like small leaks or switching out a dirty filter. However, electrical and plumbing issues require a licensed professional due to the inherent risk, particularly when mixing water with electricity.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
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