"Ben gives excellent service and does quality work. We would recommend him highly. We have had several companies service our pool. None of them can compare to Prismatic Pools and Benâ s service.. We know our pool will be taken care is each week on time. Even our dogs love him."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
To refill a hot tub after winter, start by opening up the tub and giving it a quick cleaning. If you use antifreeze, drain out the water then grab a hose and thoroughly clean the tub shell out, spraying water into each jet of the tub.
Reconnect the hot tub and turn the power back on. When it’s time to fill the tub again, insert the hose into the filter well (if available). Avoid trapping too much air in the water lines, which can cause the pump to lock up when it starts again. Add the necessary chemicals and start the heating process. It will take some time—most of a full day—for the water to heat up again.
No. In fact, some owners prefer to “summerize” their hot tubs and use them primarily over winter to enjoy the contrast of cold and hot water. It’s possible to keep the tub filled and running year-round, and some pros may even recommend this method compared to the work and risks of a full winterization every year.
However, keeping the hot tub running will require additional resources. You’ll use more power and more chemicals to keep it in good shape. Weigh the pros and cons of your situation before making a decision.
Algae-related green hot tub water is generally safe to use, as algae aren't usually harmful to your health. However, if the conditions in the hot tub are hospitable to algae growth, they may also be hospitable to the growth of other types of microorganisms, including Pseudomonas aeruginosa, bacteria that can cause hot tub rash, or Legionella bacteria, which can cause respiratory illness.
You should drain your hot tub three to four times a year to give it a thorough cleaning. This should take about an hour, but it depends on the size of your tub.
If your hot tub is well-maintained, covered tightly, and the water is balanced and sanitized correctly, it can remain unused for up to two weeks without significant issues. Beyond this period, the water quality may start to deteriorate, potentially leading to the growth of algae and bacteria. However, it's crucial to note that this timeline can change due to factors like water temperature, sanitation levels, and the quality of your hot tub cover. Regular maintenance and water testing are essential to ensure the water remains safe and clean during periods of inactivity.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
