"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Properly maintaining your hot tub will prevent serious issues from occurring down the road. You should replace the filter once a year, regularly look for and repair small cracks in the shell, and test the water quality every few months. You can do this yourself for less than $100 per year.
You can also hire a hot tub service to service your hot tub annually to identify problems early, which could save you money in the long run. They cost about $100 to $200 per call.
The best thing with which to clean a hot tub is whatever the manufacturer recommends; in most cases, this is a gentle surface cleaner and a soft cloth. Recommended hot tub cleaners can include specially formulated cleaning agents, mild dish soap, baking soda, vinegar, or diluted bleach. For your hot tub exterior, choose wood or vinyl cleaner (depending on the casing material).
You should never use household cleaning products, harsh chemicals such as undiluted bleach or acids, or abrasive cleansers or cloths, as these can scratch or etch your hot tub’s coating or shell and cause permanent damage.
Yes, you can use silicone or epoxy hot tub repair kits to repair cracks in a hot tub. Always read the manual to see what the manufacturer recommends before attempting to repair a hot tub.
Though a hot tub has many benefits, there are a few cons. Mainly, hot tubs require a lot of maintenance. You’ll need to deep clean yours quarterly, test the pH at least once or twice a week, and add sanitizing chemicals once a week. They also have relatively high ongoing costs since you’ll need to pay for electricity and repairs.
For a fully-foamed hot tub, freezing typically occurs when the temperature drops below 28 degrees Fahrenheitand remains at or below this level continuously for a minimum of 36 hours. If your hot tub and pumps are still operational, however, the water circulates, and this continuous movement helps prevent freezing, even in very cold conditions. This circulation, along with the insulation provided by the foam, helps maintain the water temperature and prevent it from freezing during extended cold periods. Still, if you’re not planning to run it regularly, be sure to winterize the hot tub properly to prevent damage from freezing.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
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If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.