"Ben gives excellent service and does quality work. We would recommend him highly. We have had several companies service our pool. None of them can compare to Prismatic Pools and Benâ s service.. We know our pool will be taken care is each week on time. Even our dogs love him."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
If water is left inside the hot tub pump over a cold winter, it could freeze and severely damage the pump, water lines, and jets. That can cause leaks, which require very expensive repairs. Freezing or leftover water can stain and damage the hot tub shell, which leads to replacement. Even in mild climates, leaving sitting water in the tub or pipes for a long period of unuse is a bad idea, since disinfecting chemicals fade and the water can develop bacteria, algae, and other big headaches when it’s time to use the tub again.
You can and should use a hose to fill a hot tub. There shouldn’t be anything special about the hose other than it shouldn’t be damaged. Kinks or leaks could slow down the filling process. Attach the hose to the nearest spigot and get the water flowing.
A hot tub cover's lifespan is typically between three and seven years, with an average of five to seven years for a well-maintained one. The quality of the cover is a major factor; lower-quality polyester or vinyl soft covers can tear easily with regular use.
To extend the life of your cover, proper maintenance is key. This includes:
Keeping the cover clean, dry, and out of the sun. Use a soft cloth and mild dish soap for cleaning.
Applying a vinyl protectant spray.
Cleaning the underside with a chlorine spray.
Using a cover lift to prevent damage from rough handling.
Protecting it from harsh weather.
Keeping children and pets off the cover.
Investing in a high-quality cover and checking for a warranty at the time of purchase can also contribute to its longevity.
How often you change the water in your swim spa depends on how often you use it. Most manufacturers recommend changing the water every three to six months. If you use your swim spa throughout the seasons, it’s a good idea to set up a quarterly deep cleaning schedule. The ideal instructions should be in the owner’s manual.
It’s possible to move a hot tub on its side or base as long as it fits snugly in the moving truck, with plenty of padding around it. This moving method requires specialized equipment and careful planning, like moving straps, dollies, and moving blankets.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
