"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
If you don’t clean your hot tub filters, they’ll build up dirt and grime, preventing them from filtering out contaminants like dirt and bacteria. The dirty water will then circulate through the filter and back into the hot tub, leading to dirty water, a damaged pump and jets, and low heat. This can lead to higher hot tub costs because you may have to pay for repairs.
If water is left inside the hot tub pump over a cold winter, it could freeze and severely damage the pump, water lines, and jets. That can cause leaks, which require very expensive repairs. Freezing or leftover water can stain and damage the hot tub shell, which leads to replacement. Even in mild climates, leaving sitting water in the tub or pipes for a long period of unuse is a bad idea, since disinfecting chemicals fade and the water can develop bacteria, algae, and other big headaches when it’s time to use the tub again.
In most cases, it is safe to clean a hot tub with vinegar. You will want to verify that your hot tub manufacturer lists vinegar as a safe cleaning product; however, given that vinegar is chemical-free, cleans, deodorizes, and is safe for people and pets, it is usually a good option. You can use vinegar to clean the hot tub shell, interior and exterior spa surfaces, hot tub jets, hot tub filter, and other parts. It is considered a strong, safe, and natural cleanser that can kill bacteria, remove mold and mildew spores, erase water spots, and remove hard water stains.
Yes. If you test the water and the alkalinity is too low, you can raise it by adding an alkalinity increaser, which likely came with your hot tub’s chemical kit. In a pinch, you can use baking soda to raise the hot tub’s alkalinity. Raising the alkalinity will prevent the hot tub water from becoming too acidic.
A hot tub cover's lifespan is typically between three and seven years, with an average of five to seven years for a well-maintained one. The quality of the cover is a major factor; lower-quality polyester or vinyl soft covers can tear easily with regular use.
To extend the life of your cover, proper maintenance is key. This includes:
Keeping the cover clean, dry, and out of the sun. Use a soft cloth and mild dish soap for cleaning.
Applying a vinyl protectant spray.
Cleaning the underside with a chlorine spray.
Using a cover lift to prevent damage from rough handling.
Protecting it from harsh weather.
Keeping children and pets off the cover.
Investing in a high-quality cover and checking for a warranty at the time of purchase can also contribute to its longevity.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
