"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Vinegar can be used as an all-purpose cleaner for many things, including hot tub filters. Soaking hot tub filters in vinegar and water for up to 24 hours can remove dirt and oil, and as a bonus, it won’t cause the water to foam after you reinstall it if there’s vinegar left on it. But make sure you still rinse it to remove any debris, dirt, or grime stuck on it.
Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.
If you don’t clean your hot tub filters, they’ll build up dirt and grime, preventing them from filtering out contaminants like dirt and bacteria. The dirty water will then circulate through the filter and back into the hot tub, leading to dirty water, a damaged pump and jets, and low heat. This can lead to higher hot tub costs because you may have to pay for repairs.
Keep your exterior electrical receptacles covered and dry, especially around your hot tub and pool during periods of use.
Make sure you have a GFCI (ground fault circuit interrupter) properly installed to ensure no one gets accidentally shocked or injured by electrocution.
Don’t use the hot tub or your pool during a thunderstorm.
Before using the hot tub, have a certified electrician thoroughly inspect your hot tub and its wiring to make sure you’re in full compliance with all applicable local building codes.
No, you cannot clean your hot tub filters in the dishwasher. While it may seem like a good idea, the dishwasher soap isn’t gentle enough for hot tub filters and can damage them. Gentle cleaning is better when cleaning the hot tub filters and keeping them intact.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
