"Ben does an excellent job maintaining and servicing our pool. His dedication to excellent customer service is greatly appreciated. His attention to detail keeps our pool water crystal clear throughout the year. He is knowledgeable and very reliable. We are very please with how well Prismatic Pools takes care of our pool."
"Jay Carmody and his sons did a great job on replacing our inground poly-lined pool liner. They were sensitive to making a deadline date because of a Family Party and they delivered as promised. Along the way, they updated us with unexpected additional work for it to be a better result. We could not be happier with the outcome. Their customer service is also impeccable. Months later we had a raccoon incident where the animal scratched a hole in the liner at the waterline. They were on it and came by within 2 days and repaired the hole with the same liner pattern. Only we know there was a hole. Great work, great job and definitely a business to remember for pool repair services."
We provide seasonal hot tub start up to get your hot tub chemically balanced and ready for use. We also offer weekly, biweekly, and monthly services. \n\nWith a background of many years in hot tub industry, we know how to balance chemicals. Much better than a pool service.
"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."
"I was very impressed how quickly he put me on his route, I broke my leg and wasn't able to care for my pool! He came right out and started getting my pool back in shape , yes I would recommend them!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Pool and Spa Servicing questions, answered by experts
Where you drain a hot tub largely depends on local regulations, but you must not drain chemically treated water where it can damage the environment. Direct the water toward a sanitary sewer drain that will take it to a treatment facility. If your lawn has a dedicated drainage area that’s free from plants and foundations, you can likely drain it there. Avoid storm drains, as the hot tub water will enter waterways and could hurt aquatic life. Likewise, do not pour it out directly on any public land or where it can get into your neighbors’ property.
Many people find saltwater tubs worth the upfront expense. They cost less to maintain than traditional hot tubs, so you can save in the long term. Maintenance is also easier, typically involving balancing the pH and cleaning the tub rather than adding chemicals. They’re also gentler on sensitive skin, and you won’t walk away with a strong chlorine odor.
Similar to a hot tub, swim spas last anywhere from five to 20 years, depending on quality and your attention to maintenance. The best way to increase the lifespan of your swim spa is to carefully maintain it—including draining it around every six months to deep clean the parts.
The best thing with which to clean a hot tub is whatever the manufacturer recommends; in most cases, this is a gentle surface cleaner and a soft cloth. Recommended hot tub cleaners can include specially formulated cleaning agents, mild dish soap, baking soda, vinegar, or diluted bleach. For your hot tub exterior, choose wood or vinyl cleaner (depending on the casing material).
You should never use household cleaning products, harsh chemicals such as undiluted bleach or acids, or abrasive cleansers or cloths, as these can scratch or etch your hot tub’s coating or shell and cause permanent damage.
You’ll know you need to replace the pump in your hot tub if you hear loud or unusual noises when the machine is running or notice a significant decrease in water pressure. A leak or altogether failure of the hot tub may also indicate a problem with the pump, but you’ll need a professional to investigate the source of the issue.
The Durham, CA homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
Discover how much pool maintenance costs, including average prices, cost factors, and expert tips to help you budget and keep your pool sparkling all season.
What’s the difference between a swim spa vs pool? Both can be great additions to your property; here’s how to decide which one makes the most sense for you.
If you live in an area without very cold winters but tempted to close your pool during the cooler months, read on. We dive into the many benefits of winter service.
