Get matched with top pool and spa technicians in Los Molinos, CA

"Chris, who appears to own the company got paid $1,500 to install a $400 new motor on my pump. His technician programmed it incorrectly, now all the components are running out of sync, with the sweep motor and salt cell running dry without water. He was unwilling to help me program it, said he didn't know how to and he told me the pump was incompatible with my system controller. He told me this only after he installed it and now refuses to correct the problem without charging me even more money. He could have easily offered the next size pump which could work with my controller - but he did not. Told me I should have asked. Chris - if you read this - please make it right and I will change my review. If my review is still up, Chirs never made it right."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"We contacted Adams Pool Specialties and our representative was Matt Andrew. Matt was very professional and easy to talk with. Matt suggested a number of ideas and we decided to go ahead with the contract. Customer service was solid and the construction teams were very professional, prompt, and arrived on time throughout the construction. Yes there were days when the weather was bad but rescheduling was made immediately. As the pool was being resurfaced we met with Mike Butler, the design consultant and we decided to replace our current landscaping in the front and backyard. We also had a professional putting green installed. The whole project took over three months to complete. Communication between the project manager, the crew managers was excellent. The pool and spa look amazing with the pebble finish and the landscape is fresh and beautiful with color and texture. Thank you Matt, Michael and Camilo. Adams, you did a great job."