Killroy Pest Control

Overall great experience, from start to finish. The Killroy team was responsive and very knowledgeable throughout the entire process. Our technician was Gabino Jara - he is wonderful! Gabino was friendly, efficient and displayed the highest level of professionalism. Everything was left clean as if nothing had happened - we really appreciated Gabino's clean, thorough work. No more termites!

They did a good job. They identified the problem and provided us with referrals for companies that can do the work. I was very pleased. The cost was very reasonable compared to their competitors. I would use their service again.

After procrastinating for the last few years and realizing the telltale signs decided that the termites weren't paying rent and it was time for them to be evicted. I called Killroy Pest control being a local business and after reading their reviews. Mike came out and did a full inspection, around the perimeter, in the crawl space under the house and in the attic. He explained the areas that needed treating which would require addressing the subterranean termites as well as the drywood termites. This would have to be done in two phases. Drill and apply pesticide around the house both inside and outside the foundation walls. And a second phase of tenting the house for fumigation. Even though there was one area in the perimeter that did not show signs of subterranean termites, I told Mike to do it all. (figured it was safer to prevent any entrance). The appointment was scheduled and the first technician came out and completed the process of drilling and applying the pesticide. After completion, he filled in all the concrete hole. He also removed any termite tubes in the crawl space. He was very professional and did an excellent job. We were notified and made plans to be out of the house for the fumigation crew to perform their service. Within three days the job was completed. Now I did have an issue here when the foreman told me that part of my fascia gutter was damaged and they would split the cost. I inspected the area and realized that during removal of the tent (since it was dark), one of the workers stepped on the gutter edge causing the damage. I contacted Killroy and after explaining and showing pictures, they contacted their fumigation company who took full responsibility and replaced the gutter. I realize not everything can go smoothly and sometimes you have to beware. I think the individual was embarrassed by his mistake which can happen but should of took responsibility for the error immediately. I will not blame the company for this slight indiscretion since they held up their bargain. All, in all, I'm quite pleased with the work. They did a professional job. PS. this was the only reason I gave them one "B".

Good. It would have been good if the company had references for night watch/ guard.

Rick was amazing. He was a bit of a rat whisperer. He inspected inside and out and determined that I didn't have a multiple rate issue, but that I had one opportunistic rate who was using a faulty pet door and was occasionally trapped INSIDE my house. New pet door ordered, and peace of mind restored. My cat caught two, but they set a few traps in case that wasn't the end of it. No sight of rats since. Whew!

The guy couldn't stick to a schedule

They did an excellent job. The customer service over the phone and in person was great. We were pleased with the results.

As stated above GREAT!! Steve and all the Staff at Kilroy are outstanding

This was only the first visit, so time will tell. Everything went as planned and all service was friendly and attentive.

Great. On time and professional. Solved the problem