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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"I highly recommend this company!!! He responded within minutes of my searching for a plumber. He came the next day and installed a new tankless water heater. He also found a faulty electrical outlet and repaired it as well. Quality workmanship. I will keep his number. His name was Harry."

"These guys were great. Professional, knowledgeable, thorough. Fixed my leaking/broken sprinkler manifold system- really impressive and well thought out approach to fixing our issue and avoiding the problem from coming back anytime soon. Really glad I found them. Did great work- and took pride in the quality of their work. Will definitely hire them for additional projects."

"I originally didn't think that Victor would take on my small patio project. But he made me realize that no job is to small for him. He achieved everything I asked for and will definitely call him back for future projects. Thank you again for such a pleasant experience."

"Several months ago, I noticed that doors in my house were no longer closing and latching. Specifically, my front door no longer locked completely. Once I got it fully locked I could no longer open my front door anymore, so I knew I had foundation issues. I called Bay Area Underpinning to come look at my foundation and do some measurements. We discovered that my front living room was sinking approximately one and a half to 2 inches. The crew, Lance Sladek, Jake Hall, and Eddie Shaw, crawled under my house and dug 30 to 40 foot holes in the ground to install piers that would lift my foundation. These gentlemen worked in very cramped dirty conditions in 90-100° weather. I was extremely happy with their work and their dedication to doing the job correctly. My after the foundation lift, my front door as well as several other doors in my home were able to close and latch again."

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"David did a great job installing artificial turf for us. He is extremely knowledgeable and the job turned out perfectly. He was prompt, on time and on budget. He is excellent at communicating and always promptly returned my calls or texts. He and his crew cleaned up the entire area when the work was completed and I give him my highest recommedation."

"I sent him this: Hi Pablo, I want to make sure we are on the same page and my apologies for any misunderstandings. Original quote was for $1,800. Then changed to $2,100 for using Rain Bird products. We agreed Which I listed in a text on Jun 25, that I wanted specific valves, controller/timer and a rain sensor. Then you started the work and an addition $200 was added for repairs/leaks, bringing the total to $2,300. We agreed. We sent you $1 to confirm Zelle was correct and then Zelle'd $1,150, which was 50% of the $2,300. When you came out to install the correct controller/timer, I asked about adding Zone 8. You said it would be $250. I sent you a text, July 2, requesting a $100 charge for the Zone 8 valve, and you would not need to install the Rain Sensor. We spoke on the phone today July 3, in the am regarding some leaks and you said, $150 would be fine for Zone 8. You installed Zone 8, added 2 more sprinkler tops/units for $15 each and a receipt for $38.86. We sent a Zelle today (July 3) for $1,368.86. That would have been the remaining $1,1150, $30 for 2 additional sprinkler tops/units, $150 install for Zone 8 and the $38.86 receipt. The 2 sprinkler head/units, we did discuss today, are incorrect, because they water the wall and you would replace those. If I missed something, please let me know. It's important to me, to make sure you have been paid correctly. I would still like to hire you to add a shut off for the top 4 valves and add additional drip system, to make sure all the plants are being watered."

Here at Raya Engineering, we sustain our company on the principal that our customers come first. We offer services that are tailored to your needs and we're ready to show you what our experience can bring to your project! Call us today!