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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

Fix it Plumbing is a full service plumbing contractor. Since 2007, Fix it Plumbing has serviced countless homes and businesses throughout the greater bay area with exceptional customer service and superior workmanship, seven days a week. Our technicians are fully trained, licensed, and certified to handle 100% of the customer's service needs and provide you with the best quality of work possible. Call today for your free estimate

"Leo Tony and his crew were very responsive and replaced an old galvanized waterline with copper quickly and efficiently . Very knowledgeable about new insurance regs and installed new leak detector valve also. Also installed efficient garden sprinkler Definitely recommend"

"Had to have them come back out to repair a clogged drain line after the initial installation of the water softener. They came right away and replaced with a new one - all good!"

"Helpful staff. Plumbing is very expensive. $350 for one hour of work to use a camera to tell me my slow draining toilet is another problem which would cost $750"

"We asked for a professional plumber and they sent us to the company NS Plumbing when Nestor arrived he gave us a reasonable price and installed our new water heater for us, Nestor is a is a professional at his job and would definitely recommend NS plumbing"

"The plumbers, Byron and Jose, explained what they were doing and took less than 1/2 hour to clear two blocked drains. They charged the going rate, which I find high, but determined that it was less than others who use plumbers a lot would expect. I'm new to plumbing needs - a knowledgeable and personable crew. I particularly appreciate that two people came, one who is learning. I enjoyed the cooperation and the chat between them."

"The plumber was very patient, explained the work clearly, and provided fast and excellent service. I highly recommend him!"

"It was obvious where the leak was - it was big enough - though due to some crossed wires between the valves and control box, it wasn't clear which valve was the culprit. A little detective work and we had that sorted out. Ken then easily identified and fixed the problem. After the repair, Ken was kind enough to answer some questions about irrigation and care of my landscaping. I feel better equipped to take care of routine things myself and know who I can turn to if I need additional help."

"Easily my best experience with construction projects! I have an old house that has some suboptimal drainage system: some gutter downspouts directly pour onto the ground next to the foundation walls, and some downspouts are connected with an underground pipe system that does not drain very well. Josue and his team provided a very thoughtful plan with every detail in the contract, and swiftly finished the whole project in less than 2 weeks. The whole job includes quite some digging to implement 2 underground water pipe systems that navigate all the way to 30ft away from the house, plus additional gutter downspout installation. Besides, Josue assured 100% customer satisfaction: he is super active during the whole process, almost visiting the site himself everyday, and answered every single of my questions"