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Garbage Disposal Repair questions, answered by experts

Soil is just one of the items you shouldn't put down a garbage disposal. Garbage disposals are only meant for soft, non-fibrous foods. Large amounts of topsoil, dirt, or rocks will damage the blades of your garbage disposal or clog the pipes. If a small amount of dirt goes down the drain as you repot a plant, you shouldn't have to worry, but never dump a whole pot of soil in the sink for fast disposal.

Garbage disposals are durable appliances that usually last at least eight years as long as you clean and maintain them. It’s relatively rare for a garbage disposal to break on its own, as most malfunctions happen due to user errors, like overstuffing the grinding compartment or damaging the blades by trying to dispose of metal or bone. Eventually, cracks or leaks could develop in the unit, which requires a full replacement. 

While unplugging your garbage disposal and plugging it back in may help, most units have an actual reset button, a bright red switch found on the underside of your unit. If your garbage disposal needs resetting, you may notice this button sticking out about a quarter of an inch from the surface of the unit, with which it’s usually flush. Simply depress this reset button to reset the unit, and then test to ensure it’s working about 10 minutes later.

Once you have your garbage disposal disconnected, you can remove the mounting bracket by unscrewing the bolts that are holding the bracket. You can back them out just enough to pop off the snap ring, which prevents the bottom portion of the bracket from disconnecting from the top when you unscrew the bolts. Use a regular screwdriver to pop off the snap ring, and the rest of the components should fall off by themselves.

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

The Berkeley, CA homeowners’ guide to garbage disposal repair services

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