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"The landscape designer was creative and knowledgeable. They took the time to understand my needs and preferences, and the end result was a beautiful and functional outdoor space."

"I truly regret hiring HavenHub for my backyard project. After a salesman came to our door, he designed our landscaping plan — retaining wall, stairs, shed pad, boulders, and sprinklers — and quoted $24,995. I paid in full around July 8, 2025, with a contract promising completion by July 28. No one ever showed up until I contacted them. Since then, I’ve dealt with four project managers, endless delays, broken promises, and almost zero communication. One crew came but didn’t know what they were supposed to do and couldn’t reach anyone for direction. Another poured a footing wrong, according to one of their own workers. Months later, my yard is still torn apart, and HavenHub continues to ignore me despite taking full payment. I’ve had to involve a lawyer just to try to get a response. Terrible communication, unreliable crews, and no accountability. Be very careful before hiring this company."

"Professional Builders & Remodeling is a great company! I hired them for the first time but certainly not the last. I went with them on my kitchen remodel and they did a perfect job! They were always on time, professional, honest, and they made the whole remodeling process easy and simple. The kitchen turned out great, it's very beautiful and I love it!"

"We recently had a kitchen remodel done in our home and hired the company Concept Renovations. We were met with a friendly face and we instantly knew this was the company for us. We hired them and our kitchen is now complete. Great work and everything went smoothly. Pleased and keeping their number."

"Del Rey Paving exhibits predatory sales practices, failure to deliver on promises, inadequate design, errors in construction, failure to abide by warranties, seeking funds out of contract in order to maintain “good faith” relationship, unresponsiveness, and poor service. After a very high-pressure sales pitch (disguised as a design meeting) with all the accoutrements (fancy PowerPoint demonstration, a copy of their impressive surety bond, commitments that they will stand behind us, and a discount that magically expired the same day) and a commitment that the 25-year warrantee covers everything but seismic and trees, Del Rey Paving completed our $72k backyard paver project in September 2023. Over the next few weeks, the pavers began to separate, sag, and crown. Also, the drainage in many areas was toward the house, not away from it. They did come back a couple of times to remove pavers, recompact, and reset. However, when failures continued, they asked us to let the system fail for another year so they would only have to do a major rehabilitation once. When that year elapsed, they were nowhere to be found. Very difficult to get them to come back out. Then, instead of fixing the failed system, they had a soils engineer evaluate. The engineer's soils report described the underlying soils in precisely the way we had described and physically showed them two years prior to the Senior Design Consultant. The report also recommended construction means and methods to properly support various structures, including paving. The report recommendations were vastly different than how Del Rey Paving actually constructed the paving system two years prior. They recently sent an email essentially saying they didn’t want to keep spending money on their failed system. They also claimed the warranties would not cover the repairs. They are attempting to simply walk away, leaving us with an unsafe, embarrassing backyard and a worthless major investment."

"It went great each time. I used David’s services for 3 different projects over 2 years. He is very honest, professional, reliable who always exceeds my expectations. I would recommend him without any hesitations to anybody. The pictures speaks for themselves."

"I've done my fair share of remodels and renovations and have worked with a variety of contractors and sub contractors. Cavalier was by far the best I have worked with thus far. They were on time, under budget and provided impeccable service. They showed up every day, full crew and were responsive to every communication I sent. Now when have you ever experienced that?!?!? HIGHLY recommend."

"Danny and his crew did an excellent job on our house. His attention to detail and professionalism was appreciated as I physically built my house. Super clean job."

"Efrain came several times to the property so we could discuss design aspects. He was so patient with me as well as the changes I made each time before I got a quote and he started work. We had a difficult area to have work done in Venice being in the middle of the block and our back alley too small for a standard construction truck to fit. Efrain investigated and figured out the best way to get the excavated soil out as well as the pavers and road base onto the property. Efrain is a man of great character. Once work began, he and his staff were incredibly respectful of our tenants, the property, and our neighbors. He was an artist in several areas, he leveled each and every paver by hand as well as used his expertise in concrete to direct areas for water to drain from the property during rainfall. When I decided to do change orders, he didn’t take that opportunity to charge me a vast amount of money because he knew I had no choice if I wanted the work done. He and his staff always cleaned up after themselves and made sure no one would be in danger of walking across an unsafe area. His work made such a huge difference to the quality and value of the property – it easily paid for itself. If you want an artist who prides himself on his work, Efrain is your guy."

"To Whom It May Concern: It has now been well over three years and our kitchen remodel has never been completed. We have not been contacted in over 2 years regarding the completion. This remodel has been LESS than satisfactory. Listed below are our grievances: 8/31/15 - We discussed with the salesman, Ron, what we wanted in the kitchen and the price we could afford. He eventually agreed and we asked if he needed to see the electrical box or anything else. He did not. 9/3/15 – After the kitchen had been demolished and $5500.00 had been collected from us, Ron finally looked in the electrical panel box and decided an additional $6250.00 would be needed to upgrade the panel, install LED lights, which he had told us weren’t necessary, and to put copper pipes under the sink (which already had copper pipes). He refused to continue the work without an immediate payment of an additional $5000.00. 9/4/15 We arrived home on that Friday night to find chicken bones on the floor of our demolished kitchen and empty beer bottles in addition to garbage, paint, plaster, tools and more chicken bones scattered all over our driveway and backyard. (Pictures enclosed-#1) We called the company and were told they would come out the next day to clean it up and haul away the trash. Instead, they moved the trash to the side of the driveway, leaned it against our new redwood fence, and it remained there for 4 weeks. (see enclosed picture #2) - The choice of cabinets had to be done by text because THND had nothing to show us. They were then put in without approval and they were, in many cases, either wrong or missing. - A cabinet was place directly touching the stove, a fire hazard. It would not have been corrected had the “city inspector” not pointed it out. (see enclosed picture #3). - The awful molding at the top of the cupboards, which in many cases doesn’t fit, was not a choice, it just showed up. And it started separating from the ceiling 3 months into the remodel, and had to be re-caulked. - The painting was done by a very inexperienced painter who didn’t even have a ladder. He stood on two paint buckets to paint near the ceiling. - THND must not own any ladders or buckets because the men used ours, covering them with stucco and paint, and ruining a large bucket. - The light fixtures were completely closed BEFORE the inspector came. He was NOT pleased. Everything had to be opened up again for inspection. - Rather than move electrical outlets, notches were cut into the backsplash to accommodate plugs – a very shoddy and amateurish job. (see enclosed picture #4) - An outlet was placed under the sink next to a leaking pipe. Again, the inspector saw it and saved us from possible disaster. - After the installation of the $5250.00 new electrical box, our brand new stucco was repaired so fast and poorly that it didn’t begin to match the surrounding stucco in texture or color. We had to wait TWO MONTHS for a correction and a big mess was left on the steps and cement underneath. - During a heavy rainfall, a leak in the bathroom ceiling, right next to the newly installed venting fan/light exposed an uncovered electrical box with loose wires floating around. Alarmed at the shoddy work and danger of exposed, un-grounded wires, we called our own electrician to come and check the work done by your company. 2/24/16 – Our electrician opened the ceiling in the bathroom to look over the situation. He said it is illegal to hide a box in the ceiling as had been done. Plus, it hadn’t been grounded and the box had to be extended to bring it down to ceiling level. Since he had worked at this house in the past, he knew that the LED lights in the kitchen were new so he went up into the attic to see what else was going on electrically. He said there were two other boxes that had been covered up and weren’t grounded – one in the main kitchen and one in the laundry area. Since nothing had been grounded so far he decided to check the new plug by the stove and found the ground wires cut off and thus not connected. He had to take out the box, extend the wires and reconnect the whole thing. Along the way he noticed that the new electrical box outside had loose wires, disconnected wires and mislabeled circuits. As he was working on the plug by the stove he noticed that it was on the same circuit as the stove and the microwave – all labeled dishwasher. He said if we tried to run a toaster oven when the microwave was going we would blow the circuit. I’d be interested to know what the “dedicated” lines to the kitchen actually are. We paid an extra $4000.00 for them. We now had several holes in the ceiling that need to be re-plastered. The electrician said that if it had been done properly the boxes that were covered up would, instead, have been turned around and opened UP to the attic instead of burying them. As it is now, the boxes on the ceiling, even with decorative covers, are ugly and amateurish. 3/15/16 and 3/18/16 – your electricians returned to finish and check remaining work. Holes remained open in the ceiling of the kitchen, washer/dryer area and bathroom. An appointment to fix them was made and cancelled and then we never heard anything from THND again. 1/31/17 – A continuing leak in the bathroom ceiling, caused by the vent put into our new roof by THND, had to be repaired by our roof people. We paid for this. (see enclosed picture #5) 2/2017 – We had the holes in our kitchen, washer/dryer and bathroom ceilings repaired and painted. We paid for this. To say that we were disappointed with THND would be a gross understatement. We saved a very long time in order to be able to afford a kitchen remodel. We expected to be working with professionals but most of the work was at best, amateurish, and at worst, dangerously negligent."