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"It went so much better than I thought it would!! They are an amazing family"

"Nightmare! Chris presented himself as someone with skill and experience, who could complete the requested job. I had a dishwasher leak, which required the replacement of 6 lower cabinets. Servpro took the old cabinets out, minus the 2 Chris took out. Chris also agreed to install and furnish a farmhouse sink which was supposed to be a porcelain one. He gave me an estimate of $8300. Servpro had chipped my quartz counter and Chris said he could fix it. We both agreed to move forward with the project. He kept telling me what a great job he was going to do and that nobody else would fix this for what he was charging me. The project started after we signed the contract. He asked for $4000 dollars up front. Soon, Chris started giving excuses of why he couldn't show up for our project, stating he had other jobs going on at the same time and he was having trouble getting workers. He did have one of his team members install 2 chandeliers in exchange for a porcelain sink I bought that didn't fit. Per the contract, Chris should have paid for the sink. More excuses of why he couldn't come over. The months went by. He finally dropped off the new cabinets but didn't have time to install them. On August 9th he asked me for a $3000 dollar check to continue on. I also had to tell him the last cabinet he had ordered was 4 inches smaller than the one he removed. He also re-installed my dishwasher incorrect. It was at an angle making it unable to close the door. My husband had to mess with it so I could use it. More time wasted waiting for it to come in. More excuses. Chris finally showed up on Sept 9th, 2 and 1/2 hours late. When he came in he looked at the countertops and asked what was going on. I had placed paper arrows on glue spots he created when he glued the countertop back together. We had previously discussed this issue and he had assured me he could get it off easily. Now he was stating that the glue was already on it before he worked on it. He got mad when I told him it was not on there previously. He put his hands up and said he was not going to do this and that I was hard to work with, packed up, and left. Another issue that came up is he replaced the the cabinets with a different configuration of drawers, stating he couldn't get the ones I have. Bottom line is his work ended up being a big disappointment. He had over 4 months to complete the work, was paid $7000.00, and he couldn't do it. He is way over his head. He also called me stupid. I think he forgets he works for the customer, not the other way around. I've wasted 4 months and now I have to pay someone else to complete the job. I just want my kitchen back!"