Get matched with top gas grill installation pros in Gila Bend, AZ

"This company arrived late within weeks. They completed the job within a week and made my backyard look beautiful. Pulled a few hairs and teeth coming to an agreement about the price. A few spots were not done to best of there ability. Part of the turf is growing loads of weeds. They did not cut a root from my nearby tree so some of my pavers rose up and broke approximately 4months later. The company no longer answers my messages/texts even when there?s a supposed 1 year warranty and the warranty is still not up as I write this 8 months later. They also took the reaming pavers and turf they bough for my home ?for the warranty? but have not returned a text?. To summarize, this is a one and done big job company. "

"I can't give these guys enough stars. I originally hired them to remove about 4 tons of rock from my backyard, which they got done in juat a few hours. However, after talking with thw owner, Ceasar, I decided to move forward on a project to add pavers to my backyard and it turned out amazing. They even used some excess dirt to level out one area of my yard, no extra charge. My wife and I have decided to use LPARADISE in future projects this year; we were so happy with the work that we even decided to add some projects around the yard, front and back. Definitely a good company to use."

"This was our second job with Outdoor Xcapes. 1st one in 2011 with Bret as our Salesman. Went fairly smoother with only a few glitches. This job consisted of a seat wall with small patio, step pads and artificial turf with Steve as our Salesman. Steve was very nice and eager to please during the bidding process. Very responsive to phone calls during the job. However, as the job progressed It was apparent that while it was important to Steve that the job was done correctly there was no give or take on money. At a Home Show an Outdoor Xscapes representative (not Steve) told us that repeat customers would get a discount. Steve would not honor that discount until it was to his advantage. There was a hole in their work schedule and they needed a job to fill it. At that point a discount was offered. The tree we wanted was 20% off, Steve would not give or share the shavings. Didn’t seem like there was any interest in building any relationship for return business or referrals. Crew did a great job including clean-up. Jesse, the foreman, was pleasant to work with. However, he was the only one who spoke English and stayed on the job for only a short time. Any communication had to be done by phone to Steve who would contact Jesse. It was a little cumbersome to communicate. We are very happy with the concrete seat wall and step pads. There were a few hiccups during the process, nothing major. The turf was not acceptable. It had discoloration, lines about every 10” and two visible seams. Megan was our contact for warranty issues. She was very responsive and easy to work with. I had to work directly with the representative for the turf which was Synthetic Grass. It took six weeks but the grass was replaced and installed by Outdoor Xscapes at no cost to us. Adam was in charge of the installation and worked with us to make it right. In hind sight my husband and I were too complacent in going with the same landscaping company. We assumed they would treat us right because we were a return customer. Because of this we didn’t get any other bids and when it became obvious that there was no loyalty to a return customer felt it was too late in the process to start over. It was a mistake. Outdoor Xcapes as a whole, is a good company and gets the job done quickly. Be sure to negotiate payment terms and dollars up front."

"SAVE YOURSELF THE UGLY MISERY! Schedule changes constantly, no notification, weeks without seeing someone. Then subs show up without notice, just knock on the door. At one point we went for three weeks with no show for next steps. And it was not due to weather or an act of God. The most horrible experience we have ever had with a business. Their subs for the most part were good when they finally showed up. Estimated completion time 04/30/25, finally completed 06/19/25 when the landscaper came to repair the turf that the plumber had destroyed. My looming fear now is what if it leaks, or needs anything that would be under warranty, will they even show up? This project caused us so much stress, almost sickening!"

"They're fine"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"My mother has been ignored by Tom & Jason Booth as well as a gentleman named Grayson. We had a bad storm months ago and one of the beams came completely off (screws were not secured) and they keep telling her oh we will come fix it and then go silent! Called numerous times and no answer to reply. Honor your warranty and help my mother out!! Will never buy from them again even after suggesting to all my friends. I’ll be calling my friends to take back statements as these guys don’t care about their customers the way we thought they did."

"**Complaint Summary:** Poor Quality Work and Unresponsive Service from Arrowhead Deck and Pools - DO NOT DO BUSINESS with THIS COMPANY! **Complaint Details:** We hired Arrowhead Deck and Pools to resurface our kool deck for over $9,500, expecting a high-quality, long-lasting result. However, within months, a large chunk of concrete was missing, and cracks appeared all over the deck. When we finally got a response after over seven months, their "fix" was to fill the cracks with caulk and paint over them, leaving the deck looking old and patchy. Additionally, our calls to owner John Trice have gone unanswered, and we have been unable to properly communicate with their contractor due to a language barrier. This company uses contractors whom do not speak English so beware! The promised project manager was only present once to collect payment. Furthermore, the drainage issues we were assured would be resolved with wider and additional drains have not been fixed, as water still pools on the deck. Every time we look at our deck we are disappointed makes us sick that we spent this much money on a horrible deck that has all sorts of issues. Horrible customer service! Save yourself lots of headaches do not use Arrowhead Deck & Pools!! Our experience with Arrowhead Deck and Pools has been extremely disappointing, and we urge others to avoid using their services."