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Carpet Cleaning questions, answered by experts

Yes, you can steam clean a suede couch, but avoid using any additional cleaning solution. The hot water should be strong enough to remove any stains. If you find after steam cleaning your suede couch is still showing dirt and debris, a professional furniture cleaner will have a more powerful steam cleaner to do the job.

Hydrogen peroxide is usually better for getting rid of urine smells on hardwood than vinegar. Unlike vinegar, hydrogen peroxide is odorless. This can be advantageous if you have a dog that likes to mark areas with a strong scent. Also, hydrogen is a strong oxidizer that can break down bacterial odors, and it is less likely to remove the finish on hardwood flooring than vinegar. Never mix hydrogen peroxide and vinegar. This creates corrosive and toxic peracetic acid.

It’s not necessary to tip an upholstery cleaner, and it’s usually not expected by the professionals in the industry. However, tipping between 10% and 20% of your total cleaning cost is a nice gesture and a good way to show your appreciation. You might consider tipping if the cleaner gets a particularly stubborn stain out without damaging the material, or if they go above and beyond to clean an antique piece of furniture using special methods to keep your furniture safe from damage.

Yes. Taking care of carpet tiles is very similar to taking care of a broadloom carpet floor. Once the glue holding them down is cured, you can vacuum carpet tiles just like other carpeted areas. They’ll stand up to plenty of foot traffic, furniture placement, and other wear and tear.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

The Malvern, AR homeowners’ guide to carpet cleaning services

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