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Carpet Cleaning questions, answered by experts

You can use rug shampoo on an oriental rug, but you need to make sure you use a natural, non-abrasive shampoo. While other carpets made from synthetic fiber can stand up to harsh chemicals, the natural material—sheep’s wool, cotton, silk, or camel hair—that goes into an oriental rug will break down and get damaged if they come in contact with traditional rug shampoos. In many cases, it’s best to let a professional assess your carpet and determine which gentle shampoo would be most appropriate.

After a carpet cleaning, it's important to give it time to dry before walking on it. While you should wait at least one hour to prevent immediate damage, a general guideline is to stay off the carpet for 6 to 12 hours. For the carpet to dry completely, it's best to wait a full 24 hours if possible.

The exact drying time can vary based on several factors:

  • Carpet Type: Thicker or high-pile carpets may take up to a full day or longer to dry completely, especially if they are very wet.

  • Cleaning Method: Methods like steam cleaning, which extract most of the water, can reduce drying time, allowing for light traffic after 6 to 12 hours.

  • Environment: You can speed up drying time by ensuring good airflow, using fans, and maintaining low humidity. Poor ventilation will extend the drying period.

Walking on a damp carpet can re-soil it, leave footprints, and potentially damage the carpet fibers.

Many professionals use high-powered steam cleaners (hot water extraction machines) to deep clean carpets. These machines inject hot water and cleaning solutions into the carpet fibers, extracting the dirt, allergens, and moisture with powerful suction. In addition to steam cleaning, pros may use specialized tools like rotary scrubbers and stain removers for tough spots, along with eco-friendly or commercial-grade cleaning products tailored to the carpet type.

Steam cleaning a couch should get rid of most smells, but there are some more potent smells that require a bit more work than steam cleaning. For instance, steam cleaning won’t likely get the smell of pee out of a couch. To remove urine odor from a couch, you’ll most likely need to use an enzymatic cleaner, which targets the smell and stain.

As with any home project, make sure you don’t hire the first person you call about the job, at least not at first. You will want to get at least three quotes and vet pros by asking for references, reading online reviews, and finding out what types of furniture upholstery they deal with the most often.

The Malvern, AR homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.