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Carpet Cleaning questions, answered by experts

No, house cleaners or cleaning services do not need to be certified or licensed. Each state has its own requirements for licensing and certifications for companies, but most states don't require any special training to clean a home. Be sure to check our state licensing tool to review the local guidelines for house cleaners and cleaning services.

Yes, you can use upholstery cleaners on most couches. It’s always best to consult the manual and your couch's laundry instructions so you know you’re using it right and not causing any damage.

Steam cleaning is the best way to clean a carpet to enhance the color and texture of the fibers. You can either rent a steam cleaner and clean the carpet yourself or hire a local carpet cleaning team for a more thorough pass.

Virtually any material in your basement can absorb and hold onto musty odors, including building materials like wood framing, insulation, drywall, and flooring, as well as cloth furniture, clothes, area rugs, cardboard boxes in storage, and more. If you’re looking to get rid of the musty smell in your basement, it’s a good idea to remove or replace these items and address the underlying moisture issue for the fastest results.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

The Malvern, AR homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.