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Carpet Cleaning questions, answered by experts

Some of the hardest and worst stains to remove from carpets include dark-colored spills like red wine, coffee, blood, and ink. These stains can permanently discolor the carpet, especially on light-colored carpets, if they aren’t dealt with immediately. Bleach is also particularly damaging, as it causes near-instant color loss that cannot be restored by cleaning; the affected spot will likely need to be dyed or replaced. If DIY methods don't work on these tough stains, a professional carpet cleaner can help restore your carpet.

A carpet cleaner uses steam to penetrate the fibers of your carpet and remove dirt, while a carpet shampooer uses a detergent to clean the carpet’s surface. These are both efficient methods of cleaning your carpet, but steam cleaners do a better job of sanitizing the surface of the carpet.

The best steam cleaner depends on what you need to steam clean. The most consumer-friendly option is a steam mop for hard-surface floors, like tile, which is particularly effective at cleaning the grout. While you can use a steam mop for other things, a canister steam cleaner is more versatile in what it can clean, helping you tackle windows, counters, and even your car. A handheld steam cleaner is your best bet if you’re looking for a more portable solution to get into hard-to-reach places.

Looking clean is only half the battle. A professionally cleaned carpet should feel soft and fluffy, i.e., not caked down with dirt or matted from excess cleaning product. It will not have any unpleasant odors, since carpet cleaners go deep enough to eliminate the most sunk-in smells. It should also be free of stains or discoloration from heavy foot traffic. Keep in mind that, in some cases, your cleaner may not be able to remove every stain.

The recommended frequency for cleaning your carpets depends on several factors, including foot traffic, pets, children, and allergies. As a general guideline, you should have your carpets professionally deep cleaned every 12 to 18 months. However, for households with high foot traffic, pets, or children, more frequent cleanings, such as quarterly, are recommended. If anyone in your home suffers from severe allergies, cleaning the carpets every two months may be best. Between professional cleanings, vacuuming at least once a week is ideal to lift surface dirt. A good time to schedule a deep cleaning is after a rainy or snowy season to avoid tracking in new mud. For a personalized schedule, consult with a carpet cleaning team, who may offer packages for ongoing visits.

The Malvern, AR homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.