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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"No one answers the phone or returns calls or emails. 2 days. We have a unit u Der warranty with Freedom. Keeps breaking. Unit just a xouple of years old. Have to beg them to come fix it 2 years in a row now. They are the absolute worst company."

"Another company did a really shoddy job on our system and Mr Dans had good reviews and word of mouth was good so we messaged them on Angie list and they responded in short time and repaired next day. Victor was such a help showing what had been done wrong and educated me on how to maintain system for long life and performance, very pleased with work. Pumped tanks,replaced pump built up riser correct. Didnt wreck my yard either which was nice. Thanx Victor"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"My husband and I are overjoyed with the exceptional service and installation provided by Champion Windows! Taylor Cater, the installation manager, expertly oversaw our project, and the Myricks Renovations team - Keith, Kenny, Wes, Justin, and Jacob - delivered outstanding work. Each team member demonstrated remarkable professionalism, expertise, and dedication, making the entire experience seamless and enjoyable. From Mark Mitchell's informative initial consultation to the final installation, every aspect of the process was exceptional. The team's hard work and attention to detail have transformed our home with beautiful new windows and doors, significantly enhancing our comfort, energy efficiency, and curb appeal. We're deeply grateful and impressed with Champion Windows and this talented team. If you're seeking top-notch window and door installation services, look no further! We highly recommend Champion Windows and this exceptional team. Thank you all for a fantastic job well done! Helen Pitts, Anniston, AL"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Kelly did an excellent job evaluating and explaining what was going on with our HVAC unit. I especially appreciated Kelly taking the time to educate my husband and I on our HVAC unit and system. He was super professional and personable. We will definitely call him again in the future."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"