Get matched with top well and pump technicians in Grady, AL

"I paid Sun Pools to put in a new liner and do some concrete work around my pool. A couple hours after completion I had to call Tim and let him know the liner had popped out. They came back to fix it and the liner kept popping out. It eventually tore. After the liner tore Mr. Tim Hughes said they would repair the liner (this is before we even filled up the pool or swam with the new liner). I said I would not take a torn pool liner for a pool that has not even been swan in yet. So he agreed to order a new one. While waiting for the new liner the concrete they put in completely collapsed. I called Mr. Tim Hughes and let him know the concrete collapsed and we had a safety hazard in our yard. He came out and roped off the collapsed area. He told me they would repair the concert but had to wait until there was a few dry days in a row to make sure the concrete would dry out. So, after the first collapse he eventually came to put in more concrete and a new pool wall. One day when it was raining (even though he said it could not be raining when the put in the concrete ) they came and put in new concrete and a new pool wall. They finished around 1 PM and I got home around 5 that afternoon. As soon as I get home that day the pool is already starting to collapse. I have cameras at my house and I look them over, before Mr. Tim Hughes even left the concrete was already separating and I have him on camera saying, "Oh well there is nothing we can do." He did not call me or let me know anything, I had to find out when I got home and call him."

"Only a week passed. They did a very good job with toilet, kitchen sink was simple cut end off hose and re-connect, bathroom sink faucet leak was fixed. But the new stopper doesn't stay down. It is worse than the old one. I called and Lady said that "We don't guarantee a part that we don't provide." (I had bought official Delta replacement part.) I said, “You didn’t make the part, so why would you guarantee it anyway?” It is the installation that is the problem not the part. Part is not broken. She said they will supply a new part plus charge for repair again. I argued and she had worker call. He said the same thing. I said, but you threw away the package so I can't even return it. He said, “Yeah, it’s in a dumpster somewhere.” And it is not broken. He insisted it was not his problem, they don't guarantee work if they don't supply the part. He will come out and "take a look". Charge would be $178. I have already paid $400 for last visit. Therefore, they do not stand by their work. This could go on and on. I am very unhappy at the attitude by both the service guy and woman that answered the phone. Note also, that original service call, they would not give any estimate before coming out. The first estimate for this routine minor job was $800! All work done in less than an hour. I refused to pay that much for something I could have done myself. So, price was knocked down to $400. Now it appears that they are trying to get the difference back. I really thought he did a very good job with toilet repair. But issue with not standing buy labor is unacceptable. I would not recommend Scanlon Plumbing. I never had anyone charge for correcting their work. And certainly would not recommend a company that was price arrogant, and demeaning. I'm over 70, but not stupid. I called them based on high grade and "recommended" on Angie's list. That seems to be a mistake. Why would Angie's list recommend a company that doesn't stand by their work? If you look at checkmarks, it says NO under guarantee. I rated quality as "C" because of good quality job with toilet (hope it lasts). It would be "F" in all categories if job was just to replace the sink stopper."