Get matched with top well and pump technicians in Grady, AL

"Mr. Batson was quick to respond and made it out the same day. He had parts available on his truck and had my Grinder Pump up and running within a few hours of me calling. HIGHLY RECOMMEND!!!!"

"Had Sun Pools to come replace the pump motor on our pool. The cost was $550.00 to have the pump motor installed. What was installed was a sunfaded, scratched and muddy used motor, not new. I called and spoke to Tim and inquired why there was a used motor put on when we paid for a new motor his answer to me was it was a new motor that had been in the just been rolling around in the truck and was scratched up. I explained to him we had paid for a new motor and I was expecting new and this pump motor was not new, it was used. His answer to me after a minutes of conversation was to make note of the date and that if it fails within 1 year to let them know. New pumps have shinny paint and clear labels for identification. This pump is sunfaded, scratched and the information label is scratched up. There was even grayish mud on the motor, my pump, motor and filter housing is on a concrete base where there is no mud. We will take our business elsewhere. If you have them service your equipment and you are paying for new equipment, please check behind them and make sure your getting what you pay for."

"Only a week passed. They did a very good job with toilet, kitchen sink was simple cut end off hose and re-connect, bathroom sink faucet leak was fixed. But the new stopper doesn't stay down. It is worse than the old one. I called and Lady said that "We don't guarantee a part that we don't provide." (I had bought official Delta replacement part.) I said, “You didn’t make the part, so why would you guarantee it anyway?” It is the installation that is the problem not the part. Part is not broken. She said they will supply a new part plus charge for repair again. I argued and she had worker call. He said the same thing. I said, but you threw away the package so I can't even return it. He said, “Yeah, it’s in a dumpster somewhere.” And it is not broken. He insisted it was not his problem, they don't guarantee work if they don't supply the part. He will come out and "take a look". Charge would be $178. I have already paid $400 for last visit. Therefore, they do not stand by their work. This could go on and on. I am very unhappy at the attitude by both the service guy and woman that answered the phone. Note also, that original service call, they would not give any estimate before coming out. The first estimate for this routine minor job was $800! All work done in less than an hour. I refused to pay that much for something I could have done myself. So, price was knocked down to $400. Now it appears that they are trying to get the difference back. I really thought he did a very good job with toilet repair. But issue with not standing buy labor is unacceptable. I would not recommend Scanlon Plumbing. I never had anyone charge for correcting their work. And certainly would not recommend a company that was price arrogant, and demeaning. I'm over 70, but not stupid. I called them based on high grade and "recommended" on Angie's list. That seems to be a mistake. Why would Angie's list recommend a company that doesn't stand by their work? If you look at checkmarks, it says NO under guarantee. I rated quality as "C" because of good quality job with toilet (hope it lasts). It would be "F" in all categories if job was just to replace the sink stopper."