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Recent Septic Tank Service Reviews in Austin

• AEROBIC SYSTEM INSPECTION & MAINTENANCE

  5.0

  Doug Hensarling/ASIM has maintained numerous systems for me over the past 10+ years, both residential and commercial and has done a good job on them all. This is the first time that I was actually able to use him for a completely new system and he did a great job. He was easy to deal with for scheduling, and his crew showed up to do the work when he said they would. Doug was on-site every day to manage his crew and get the job done efficiently. He’s extremely customer focused and he worked hard to make sure that I knew what was going on throughout the whole process. One of the tasks involved with a new system installation is interfacing with the County Health Dept. and their inspectors. An application has to be submitted to the county prior to construction along with a soil analysis and a complete set of plans detailing the location of the tanks and the septic field relative to the building and property lines. Doug took soil samples from several potential locations, then came back and helped me choose the best location based on the site and soil analysis. Once that was determined, he was able to complete the design and submit the application for me. Doug knows the process and the relevant regulations so he handled all of this for me which 1) took away the burden of having to deal with a gov’t agency I’m unfamiliar with and 2) gave me peace of mind knowing that it would be done right. The inspector I spoke with during one of the various observations told me that Doug is one of the best contractors they deal with. Once we got to the actual installation, it went smoothly. The weather has to be considered when doing this kind of work and once it’s started, it has to get done as quickly as possible otherwise you end up with a real mess. They dug the hole and got the tanks set all in the same day. Connection to the building and septic field layout took a couple more days and the final day was for clean up and testing. Overall, they were only onsite for a week and made short work of a pretty large job. As I said earlier, I’ve worked with Doug for over 10 years now and he’s always done me right. He answers calls and texts at all hours and has never let me down when I had an issue or needed help. I would absolutely recommend him to anyone looking for system maintenance as well as someone who needs a new system

  Kyle G.
• Aloha Septic

  5.0

  Excellent, the work was performed quickly and efficiently. The technician was friendly and answered all my questions. Outstanding company!

  Charles P.
• Excalibur Plumbing

  5.0

  We've used Excalibur on three occasions and, without exception, the results have been excellent. My only continuing concern is with the cost of services. Excalibur responded to my call in a timely fashion and Louie came out and quickly diagnosed the problem and gave us options for both repair and replacement. Since the unit was 10 years old we elected to go the replacement route. All work was completed in just a few hours and was done with considerable attention to detail. Louie was very professional and answered all my questions about the sewage pump and associated equipment as well as questions about our water softener. This is a first-rate plumbing company and, again, my only hesitation to give A marks across the board is the cost consideration

  Mary G.
• Excalibur Plumbing

  4.0

  I hate being over a barrel when it comes to home plumbing repair and that was the case here... Without a working sewage grinder we could not use any toilets or run water anywhere in the house. As you can imagine you can't go long living like that. The initial fee to LOOK at the sewage grinder was $399 to START. I should have said no & done more research at that point but I was foolishly optimistic & said to start. Once they determined I needed a new grinder all I got was a squirrely cost estimate of $3,500-$4,500. That's a pretty big swing. In the end the total ended up being $4,190 (originally $4,250). I think that I overpaid by $750-$1k although I can't be sure.... Pro: it got done fast Con: Probably overpaid by 20-25% Overall I might use them again but only after I got competitive quotes so I don't feel like I am over a barrel again while making a big decision on a huge $$ repair

  Logan W.
• Aloha Septic

  5.0

  Service was very profession and thorough . Compared other vendors and Aloha was the most responsive to my call and was slightly cheaper for the same service without nickel and dimming the cost for the service . I strongly recommend this family owned and operated business.

  MARK G.
• Waste Chase

  5.0

  Needed a small pump for a sewer ejector pump. They were able to come out the same day and pump so we could repair the ejector pump. Did a good job of explaining any possible additional charges, plus did a good job cleaning out holding tank.

  Earl C.
• DNJ Septics & Construction

  5.0

  Kevin from DNJ cleaned my septic tank and discovered a blockage in my line. He stayed and additional 2 hours to unblock it and didn't charge me!! You don't find good people like this very often. Highly highly recommend Kevin at DNJ for his knowledge, skill, and dedication.

  Beth G.
• VAN DELDEN WASTE WATER SYSTEMS

  5.0

  We bought an older house with a septic system that had not been worked on for at least 10 years so we had no idea what to expect when the tank was opened to be pumped and cleaned. Jesse and Ray were on time, very professional, and pleasant to deal with.

  Elizabeth K.
• Pendelton Septic & Pumping

  1.0

  First weekend in December I had an issue with my grinder pump tank overflowing and suspected a bad grinder pump. I contacted Pendleton Septic Pumping & Service on Dec 6th and they said they could come out and look. I don’t know anything about plumbing or grinder pumps so I relied heavily on what they said. They came out and pumped out the tank and found that the grinder pump had blown. They said they found a pump replacement (a Barnes pump model ZOGP2072L). They told me for install and pump total would be $4850.00 Dollars (they only took cash or check, no credit cards). It was an emergency so I secured a small loan and made a bank check out to Mark Griffor (who I was texting with back and forth for correct name spellings for the check). They completed the job on Dec 6 but after that all communications with Mark Griffor stopped. I have tried repeatedly to receive an invoice for Insurance purposes and have not had any responses back. Date today is Dec 22 and still no invoice

  Ismael A.
• Allstate Plumbing

  5.0

  Our downstairs plumbing was backing up. Had LCRA check it out previously and they said their pump went out and replaced it. No problem for about a week. Downstairs bathroom backed up again so I called Allstate and due to ice problems they were backed up. I explained we couldn't flush any toilet etc so they came out later in the evening. Jason found the problem immediately and repaired it. He even went out of his way to double check the line to make sure there wasn't any other blockages in our line. The charge was very reasonable. They have done work for us before and have always done an excellent job

  STEVE W.