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Kenmore Washer Repair in Ashburn

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Nearby Kenmore Washer Repair Reviews

Sears Appliance Repair
4.0
It went very well. The scheduling was great and it was very convenient. They did a good job and it tool a lot less time than I expected.
- Sandra T....
Sears Home Services
5.0
Technician was efficient and knowledgeable, arrived as scheduled, presented all repair options and costs. Parts arrived on time and repair was completed at second visit. Service help staff was also helpful when contacted. Angie's list coupon helped with the cost.
- Herbert G....
Silver Spring Appliance Service
5.0
The gasket/bellows got mangled while we were running a load of laundry. Blake replaced the gasket/bellows in a short amount of time. When we got an error reading later that day, Blake came back and diagnosed a separated problem of a "long drain." Even though it wasn't related to the bellows/gasket, Blake emptied the drain (where he found coins and a crayon), fixing the problem and not charging an extra diagnostic fee. Great customer service and great expertise.
- Rebecca H....
Expert Appliance Services
5.0
The person who answered the phone on my initial call was courteous and promised service within the next 2 hours. He told me the technician would call me 30 minutes prior to coming to my home. "Sunny" did call me, within the 2-hour window, and was at my home promptly. He was courteous, answered all my questions, and repaired the machine within 30 minutes. I was very impressed with the responsiveness and professionalism of this company and will recommend it to others. Thank you.
- Sheila D....
Superior Appliance Services LLC
5.0
I contacted them by email through Angie's list on a Saturday. I heard back Monday morning saying they could come Tuesday morning. The technician called 30 minutes before he came. He was professional and competent. He brought a replacement drain pump which was the most likely cause of the issue. I appreciated that. Unfortunately after thoroughly checking out the washer, it was a different part that needed replacement. The technician left and called me two hours later with an estimate for the new part and labor. As it was costly, I felt I was better off buying a new washer. The technician answered my questions and helped me decide that replacing the washer was probably the better option than repair, based on the age of the washer (2007). We greatly appreciated his advice and felt that the $50 service call had been worth it. Had I gone with a repair, the $50 would have been waived.
- Amon K....
Sears Appliance Repair
5.0
Repair required 2 trips, the first to diagnose, the second to repair. Parts were ordered and arrived on time. All in all the repair was done in a timely and professional manner. Technician was pleasant, knowledgeable and worked efficiently.
- Herbert G....
AA DEPENDABLE APPLIANCE SERVICE
5.0
OUTSTANDING! Came out to our house in a wonderfully snowy day...he went the extra for us and punctual. Very professional, identified the problem immediately, wrote a very detailed repair. This is a unique repair estimate because my house was damaged because of the washing machine. The expert from AA Dependable Appliance listened to what happened and wrote a clear and concise estimate. In fact, my insurance company used the estimate with no questions. I will call next time!!
- Ronald M....
All American Appliance Service Inc
5.0
The same day I called, they came sent a gentleman that afternoon to see if he could repair the washing machine. Unfortunately, he had to special order an obscure part that was not usually carried by his company. The part was ordered that day and two days later he was back with the part and repaired my washer. He was extremely kind and informative, explaining what the part is for and how it broke. The repair cost was so much less than I expected.
- Catherine W....
Discount Appliances Repair HVAC
5.0
Could not have been a better experience. He told me what he was going to do and gave me updates as he progressed through the diagnosis.
- Kathleen S....
Discount Appliances Repair HVAC
2.0
The original service call went very well. It was easy to find a mutually agreeable time and the technician arrived during the scheduled service window. He looked at the washer, provided what he admitted was a fix that may not work, and said that if I continued having problems I should call back and schedule a time to replace the entire door lock assembly (a part he did not have because it would have to be ordered). I continued to use the washer and received the same error messages that caused me to call in the first place, so I called DAR the following morning (a Friday) to schedule a replacement of the door lock assembly. The person who answered took down all of the details, including the model and part numbers that the technician had given to me. She said I would hear back later that day; I did not. I also did not hear back the following Monday, so I called again. DAR said that they were still checking to see whether they had the part in stock and that they would get back to me later on Monday; they did not. I still had not heard from them on Wednesday, so I called DAR again. They still did not know whether they had the part in stock. So, on the same day, I called another company (Superior Appliance) to repair the washer, which they did on Friday. The following Monday I finally heard back from DAR, but by that time my washer was already repaired. The provider's response to this review is misleading. They did not contact me the same week that I called--I did not receive a call or voicemail until the following week. It was only after I had not heard from them in a week that I contacted another provider. I did not feel that I needed to call DAR (for the third time that week) to tell them that they had lost my business.
- Ryan Q....
All City Appliance Repair Inc
5.0
Our old Kenmore washer started making horrible noises. Bailed it out and contacted our home warranty company, Old Republic. They sent our request to one of their contractors, Appliance Protection, LLC . Old Republic said that I would hear from Appliance Protection, LLC by that afternoon. I didn't hear back from Appliance Protection, LLC. so that evening I called and explained that I was covered by Old Republic and was told that they had not been contacted by Old Republic. I was put on their schedule for the following day. As promised, Sam showed up within the time period I was given. He had the part with him and was able to make the repair quickly. His fee was $75, which is the cost to us through our Old Republic coverage
- Brooke B....
Superior Appliance Services LLC
5.0
Ben and his company are great! He came within 24 hours of our having called him and accurately assessed the problems in both the washing machine and the dishwasher. Our washing machine needed a new motor and he came on a Saturday to install it rather than wait until the next business day. He fixed both appliances and they are now working better than they had been. He was professional, friendly, and explained all that he was doing so that we understood. The cost was very reasonable. We would certainly use the company again for all of our appliance repair needs and highly recommend the company.
- Wendy O....
Vienna Appliance
5.0
This is a company that honors time and their word. Al arrived when he said he would. He gave me an estimate on the new clutch and gave me a time frame as to when it would arrive. They called me the exact day they said they would call and scheduled the repair within 2 days. I was extremely grateful for Al's professionalism and the work he did. I too wish I could hire this company for everything I needed done here. I highly recommend them.
- Carol S....
Around the Clock Appliance Repair LLC
5.0
Around the Clock Appliance Repair diagnosed the problem over the phone. Mr Kuhn came the next day and replaced the "lock" switch which had broken.
- Ronald L....
Wooten Appliance
5.0
Assessed the situation, which could have involved making a major repair costing $$$. Recommended against it; instead had a means or repairing while saving my daughter a lot of money!
- Ted P....
AA DEPENDABLE APPLIANCE SERVICE
5.0
The technican arrived on time and immediately diagnosed the problems. Once I gave consent to have the repairs done, both appliances were working in no time at all. He was very professional and explained exactly what needed to be done. I would definitely call AA Dependable again if I need any appliance serviced.
- Sharon G....
Discount Appliances Repair HVAC
3.0
He came out and he did not have the correct electronic part needed for my Kenmore washer and could not do work. I got a refund.
- Emily H....
Discount Appliances Repair HVAC
4.0
My 2 year old Kenmore washing machine wasn't draining water, and I found this company on Angies List. The technician was very nice and knowledgeable but he told me that this type of Kenmore can only be serviced by Sears. He performed the service and it seemed to work, but the next time we did a load of laundry, the washer didn't drain again. So, I feel like my money was wasted on this service.
- Winifred Q....
Silver Spring Appliance Service
5.0
They came on time were neat and clean, personable. Finished the job efficiently and were ready to advise replacement if the cost was too much.
- Mary H....
Alco Appliance Inc
5.0
As usual, I was very satisfied with the quality of service. For years I've been using Alco to keep my old appliances working. I've dealt with owner John and technician Herman; both are extremely honest, professional and full of good advice and recommendations. I've had at least three different repairs over the years to a sturdy old Kenmore dryer (circa 1977) I inherited that consisted of replacing the door latch and the heating element. Today the drum belt had to be replaced. After the repair John even looked into my complaint about my Kenmore refrigerator (yep, circa 1977) not freezing properly. He suspected the problem to be dust that collected on the coils which he vacuumed and assured me that should do the trick. The service is A+ and very cost effective. I have nothing but respect for these guys.
- Norman W....

Kenmore Washer Repair Near You

3.9

(192)

Recent Review: It went very well. The scheduling was great and it was very convenient. They did a good job and it tool a lot less time than I expected.
2.2

(23)

Sears Home Services
Recent Review: Technician was efficient and knowledgeable, arrived as scheduled, presented all repair options and costs. Parts arrived on time and repair was completed at second visit. Service help staff was also helpful when contacted. Angie's list coupon helped with the cost.
4.9

(264)

Award 2020Super Service Award
Recent Review: The gasket/bellows got mangled while we were running a load of laundry. Blake replaced the gasket/bellows in a short amount of time. When we got an error reading later that day, Blake came back and diagnosed a separated problem of a "long drain." Even though it wasn't related to the bellows/gasket, Blake emptied the drain (where he found coins and a crayon), fixing the problem and not charging an extra diagnostic fee. Great customer service and great expertise.
5.0

(794)

Recent Review: The person who answered the phone on my initial call was courteous and promised service within the next 2 hours. He told me the technician would call me 30 minutes prior to coming to my home. "Sunny" did call me, within the 2-hour window, and was at my home promptly. He was courteous, answered all my questions, and repaired the machine within 30 minutes. I was very impressed with the responsiveness and professionalism of this company and will recommend it to others. Thank you.
4.6

(256)

Recent Review: I contacted them by email through Angie's list on a Saturday. I heard back Monday morning saying they could come Tuesday morning. The technician called 30 minutes before he came. He was professional and competent. He brought a replacement drain pump which was the most likely cause of the issue. I appreciated that. Unfortunately after thoroughly checking out the washer, it was a different part that needed replacement. The technician left and called me two hours later with an estimate for the new part and labor. As it was costly, I felt I was better off buying a new washer. The technician answered my questions and helped me decide that replacing the washer was probably the better option than repair, based on the age of the washer (2007). We greatly appreciated his advice and felt that the $50 service call had been worth it. Had I gone with a repair, the $50 would have been waived.
4.0

(41)

Recent Review: OUTSTANDING! Came out to our house in a wonderfully snowy day...he went the extra for us and punctual. Very professional, identified the problem immediately, wrote a very detailed repair. This is a unique repair estimate because my house was damaged because of the washing machine. The expert from AA Dependable Appliance listened to what happened and wrote a clear and concise estimate. In fact, my insurance company used the estimate with no questions. I will call next time!!
4.9

(1079)

Award 2020Super Service Award
Recent Review: The same day I called, they came sent a gentleman that afternoon to see if he could repair the washing machine. Unfortunately, he had to special order an obscure part that was not usually carried by his company. The part was ordered that day and two days later he was back with the part and repaired my washer. He was extremely kind and informative, explaining what the part is for and how it broke. The repair cost was so much less than I expected.
4.6

(1239)

Award 2020Super Service Award
Recent Review: Could not have been a better experience. He told me what he was going to do and gave me updates as he progressed through the diagnosis.
4.1

(133)

All City Appliance Repair Inc
Recent Review: Our old Kenmore washer started making horrible noises. Bailed it out and contacted our home warranty company, Old Republic. They sent our request to one of their contractors, Appliance Protection, LLC . Old Republic said that I would hear from Appliance Protection, LLC by that afternoon. I didn't hear back from Appliance Protection, LLC. so that evening I called and explained that I was covered by Old Republic and was told that they had not been contacted by Old Republic. I was put on their schedule for the following day. As promised, Sam showed up within the time period I was given. He had the part with him and was able to make the repair quickly. His fee was $75, which is the cost to us through our Old Republic coverage
4.8

(150)

Recent Review: This is a company that honors time and their word. Al arrived when he said he would. He gave me an estimate on the new clutch and gave me a time frame as to when it would arrive. They called me the exact day they said they would call and scheduled the repair within 2 days. I was extremely grateful for Al's professionalism and the work he did. I too wish I could hire this company for everything I needed done here. I highly recommend them.