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"Not happy at all with the workmanship. Pictures tell it all"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Select another company or hire someone to redo your driveway instead. It'll take 1/4 of the time to schedule, reschedule, and complete the project, and you won't have to deal with all the messes and damage they leave in their wake. While Keystone's sales team does a great job selling their leveling service, delivery and scheduling are abysmal. It takes months to schedule, followed by weeks of equipment failures and rescheduling. You'll also be cleaning up stains and messes left behind, reminding them of what has and hasn?t been done yet, as well as essential contracted items and processes that were skipped throughout. You can call and discuss the issues with the crew and management, but only if you can actually wade through all their random phone numbers and find someone willing to answer or return your calls. For tens of thousands of dollars, you expect a simple level of service, coordination, and professionalism that doesn't follow through from sales to crew. "

"I noticed we had some water leaking around all three of the vent pipes going through our roof. I called and talked to John, who gave me a competitive quote, and we set up an appointment two days later. Eric and Jerry showed up on time and in about an hour, they replaced the boots around the vent pipes, sealed them, sealed around the chimney, and also sealed a dozen or more nail pops in the roof that they found while inspecting it. They showed before and after pictures of all the work. They were extremely nice and professional. Although I hope to never have a roof leak again, I'll certainly call Roof Repair Experts again when I do!"

"As a single mother and homeowner in today's economy, there's little if any money left over to allocate into my "slush" fund for emergent situations these days. I've also had my fair share of questionable house calls from other local companies that ended up being a nightmare, leaving me questioning my safety and the issue not being resolved. After today, however, I think I'm going to make it official: I found my forever electric company. It was almost as if the heavens above parted and two angels, Zack and Denny, ascended down into my home with one, and only one mission in mind: to take away my electrical woes and restore safety and security back into this home. My experience with Stonehouse Electric in Erie, PA was nothing short of heavenly! From the moment Zack and Denny stepped into my home, it felt like a weight had been lifted off my shoulders. Their expertise and professionalism were truly a godsend. Facing persistent electrical issues within my home was a daunting challenge for this DIY'er, but Stonehouse Electric's team approached it with a divine touch. Their electricians worked tirelessly to diagnose and resolve every issue, leaving no stone unturned. It was as if they possessed an otherworldly knowledge of all things electrical. What truly set them apart was their friendly demeanor and unwavering dedication to excellence. They not only fixed the problems efficiently but also took the time to explain everything to me in layman's terms, ensuring I understood the intricacies of the repairs. Thanks to Stonehouse Electric, my home now feels like a sanctuary once again, free from the worries that once plagued me. Their heavenly workmanship has restored peace of mind, and I couldn't be more grateful. If you're seeking electricians who bring a touch of heavenly expertise and exceptional service to every job, look no further than Stonehouse Electric. Their commitment to excellence is truly divine, and I wholeheartedly recommend them to anyone in need of electrical services. Thank you, Stonehouse Electric, for your heavenly intervention!"

"They were very professional, cleaned up after their work, and we are very happy with the outcome of the jobs that they did. The team does quality work and we would highly recommend them."