Spikes Chimney Sweep LLC
About us
We are a family owned & operated business in Reedsville, Wv. We have been open for about 21 years, we are licensed & insured. We will do our best in anything & everything to help you in whatever you need us to do. We promise to make your experience with us very personable.
Business highlights
Services we offer
& Landscaping, & Pool Supplies, Lawn Care, Pool Chemicals, Pool Construction, Snow Removal, We offer Chimney Repair & Chimney Construction
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 20% | ||
| 0% |
The two men who came were very professional and courteous and took great care to treat my home with respect. They checked my wood stove and offered me advice regarding the problem I was having, and they cleaned two chimneys in a reasonable amount of time. They left my fireplace, wood stove, and surrounding areas very clean and tidy. Before they left I was given an itemized bill, and everything on the bill was clearly explained to me.
I do have to say that the price was outside my budget, but I had never hired a professional chimney sweep before this, so I didn't know what to expect. However, I am still very pleased with my experience with Spike's Chimney Sweep, and I will use their service again in the future.
However, I was told that the crew would arrive early in the day and they did not arrive until approximately 3pm. There was no communication from them. In fact, I had to call them approximately 3 times in order to find out an update. My whole day was spent waiting on them to arrive.
I will plan to use them again as this could have easily been a single occurrence of miscommunication between the office and the crew.
Update: 11/21/13. I was home alone (young woman) when the crew completed the work and was informed that there was and quot;no linerand quot; from our woodstove to the chimney. On the invoice, it states that it is unsafe to use the wood stove without a liner and that the company would call with a quote. After receiving a quote of and quot;$2,200 + taxand quot;, I had a second opinion and was told that my chimney DID have a liner and that it was in good repair. After the 2nd opinion, I had my father confirm again that it DID have a liner.
I do not have much knowledge of this type of thing myself, but do not plan to use this company again.
"Hi, (member name removed). I want to thank you personally for you kind words, it means so much to everyone one here at Spikes!"
Licensing
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