Get matched with top basement waterproofing pros in MacArthur, WV

"Robby, Logan and Mason at Basement Authority did a wonderful and professional job for us. They were on time, answered all of our questions and made sure that we were informed and comfortable with all the steps taken during our project (crawl space encapsulation). I would highly recommend them."

"Jarred and his crew tore down and rebuilt a deck 3 times the original size. Our house is a 2-story house that sets on a hill, which meant the crew had to carry all of their equipment, lumber, decking materials, and tools down 13 steps to reach the work area. It was a challenging project from the start. Jarred and his crew were friendly, respectful, and easy to work with throughout the project. Jarred listened to what we wanted and was responsive whenever we had questions or concerns. One thing that stood out was their willingness to tackle a difficult worksite without complaint and delivered a finished product that looks great and functions exactly as we needed it to. We are satisfied with the final result and are enjoying our new deck. Thank you Jarred and crew, for the effort you put into this project."

"Alford had waterproofed my basement 2 years ago & I've been very pleased with that project. This time, a mouse had gotten in thru an open garage door when weather started getting cold, and had found a hole in a cinder block wall and had babies! I had already trapped and killed 5 before calling Alford. The rep was very polite, professional, knowledgeable, etc. He quoted me a price which was very reasonable but I decided to wait & see...it's been 6 days since last one killed & I still have traps set throughout the house but if I have any further issues, I would not hesitate to call Alford!"

"Marion Construction did a stellar job installing our foundation drainage system. ​From initial consultation to final cleanup, their customer service was top-notch. They took the time to clearly explain the scope of work, outline the timeline, and answer every question we had about protecting our foundation long-term. Communication was prompt and transparent throughout the entire process."

We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.

"Customer Service was great. Timely, flexible, and reasonable availability. I cannot review the work, because while waiting for the appointment date to arrive, the cause was found and was outside their scope."

"I had a water line bust due to freezing and adkins plumbing came out and had a new line instslled in a matter of hours, we nvr had to go a full day without water."

"Contract was completed as explained to us. Work seems to be good based on appearance and so far the basement is dry, hopefully it will remain that way."

"We called Machen for an estimate to tear off our old roof on our house and detached garage. They were very responsive and Jodi even came out on a Saturday to give us an estimate. He was very knowledgeable regarding the materials and products we needed, and we were impressed that he actually climbed the roof to take all of the measurements, where other contractors we had contacted did not. The estimate we received was fair considering that the roof deck would need wrapped and the amount of ice guard we needed. Jodi and his team were on time every day and got right to work. They took their time on the job and were very conscientious about the work performed to ensure it was done correctly. Jodi takes a lot of pride in ensuring the job site remains neat and takes a lot of care to ensure they thoroughly clean up before leaving for the day. We ran into heavy rain halfway through the project and Jodi even came out on the weekend to ensure that the roof was water tight before the rain hit. The new roof looks great and we are very pleased with the end result!"

"They came out to check on a clog that turned out to be roots in the sewer pipe. They knew exactly what to do and the guys were super nice. They explained everything and they performed their work professionally. The customer service was perfect. I will be having them back to replace the sewer pipe under the basement floor with full confidence. I would hire them again for any plumbing job in the future."