Best basement waterproofing pros near Rainelle, WV

"Robby, Logan and Mason at Basement Authority did a wonderful and professional job for us. They were on time, answered all of our questions and made sure that we were informed and comfortable with all the steps taken during our project (crawl space encapsulation). I would highly recommend them."

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"He worked way after dark and returned the next day determined to find and fix my leak."

"Alford had waterproofed my basement 2 years ago & I've been very pleased with that project. This time, a mouse had gotten in thru an open garage door when weather started getting cold, and had found a hole in a cinder block wall and had babies! I had already trapped and killed 5 before calling Alford. The rep was very polite, professional, knowledgeable, etc. He quoted me a price which was very reasonable but I decided to wait & see...it's been 6 days since last one killed & I still have traps set throughout the house but if I have any further issues, I would not hesitate to call Alford!"

"Went above and beyond what was required of them. I am 64 years old and live alone and he has been here twice and his men have been here once working. I had problems with a pipe leaking under my home and he sat down at my kitchen table with his laptop and hunted a repair man for me call them up himself got quotes and set up an appointment that he absolutely did not have to do to help me out because I didn't know what to do or who to call. He has come and talk to me trying to help me get my issues fixed and if it was something they couldn't do, help me find other people that would. They set up my dehumidifier, blocked off vents and went above the job of what they were required to do to help me out. He has sent me text messages after the jobs to check and see if I needed anything. I would highly recommend the company to do any work.He has truly worked with me to get things and problems taking care of that being a 64-year-old female alone that could not have done on her own. Thank you"

"Customer Service was great. Timely, flexible, and reasonable availability. I cannot review the work, because while waiting for the appointment date to arrive, the cause was found and was outside their scope."

"THERE ARE NOT ENOUGH STARS IN HEAVEN TO SAY HOW WONDERFUL MR. ADKINS AND HIS CREW WERE TO US!!!!! OnJuly 1st. There was a very bad storm in Mason Co,. And we were without electricity for 7 hours. During that time the loss of power ruined our bladder tank in our well house. My husband and I have been using a well that his family dug probably in the 40's when they built the house. We have been without water since July 1st. So we decided to put in city water. We paid for the tap and the city of Point Pleasant water office said for us to find a contractor to install the line. They said " just go to a hardware store and they will probably know of someone who can do it." We went to 2. No luck. A lot of contractors are swamped with work and we were told it would be weeks before they could get time to do it. So after much prayer God sent Mr. Adkins and his crew!!!!! There are not enough words to describe the great level of professionalism and the quality of work is nothing short of perfect!!!! After describing our problem, Mr. Adkins moved his schedule around and placed us on an emergency status and came here at 9 am and by 4pm I now have running water in my home!!! IT WAS WORTH EVERY PENNY!!!!!! DO NOT HIRE ANYONE ELSE!!!!!!!"

"Contract was completed as explained to us. Work seems to be good based on appearance and so far the basement is dry, hopefully it will remain that way."

"Diagnosis and repair required a second trip, since repairing the toilet seal didn’t work; the leak was worse than we thought. No shoe covers, so the rug was a mess when he left, but the work itself was completed efficiently and well."

"They came out to check on a clog that turned out to be roots in the sewer pipe. They knew exactly what to do and the guys were super nice. They explained everything and they performed their work professionally. The customer service was perfect. I will be having them back to replace the sewer pipe under the basement floor with full confidence. I would hire them again for any plumbing job in the future."