Best basement waterproofing pros near Pineville, WV

"Robby, Logan and Mason at Basement Authority did a wonderful and professional job for us. They were on time, answered all of our questions and made sure that we were informed and comfortable with all the steps taken during our project (crawl space encapsulation). I would highly recommend them."

"John the project manager was VERY helpful and knowledgeable in getting things lined up for my basement batt insulation project, the guys did an excellent job and it was complete in less that 2 days."

"Jarred and his crew tore down and rebuilt a deck 3 times the original size. Our house is a 2-story house that sets on a hill, which meant the crew had to carry all of their equipment, lumber, decking materials, and tools down 13 steps to reach the work area. It was a challenging project from the start. Jarred and his crew were friendly, respectful, and easy to work with throughout the project. Jarred listened to what we wanted and was responsive whenever we had questions or concerns. One thing that stood out was their willingness to tackle a difficult worksite without complaint and delivered a finished product that looks great and functions exactly as we needed it to. We are satisfied with the final result and are enjoying our new deck. Thank you Jarred and crew, for the effort you put into this project."

"immediately responded to request for estimate and completed work within 2 weeks. Basement is waterproof and I am very pleased. Downside, request for invoice remains unanswered after several attempts."

"Very knowledgeable and nice young man."

"Went above and beyond what was required of them. I am 64 years old and live alone and he has been here twice and his men have been here once working. I had problems with a pipe leaking under my home and he sat down at my kitchen table with his laptop and hunted a repair man for me call them up himself got quotes and set up an appointment that he absolutely did not have to do to help me out because I didn't know what to do or who to call. He has come and talk to me trying to help me get my issues fixed and if it was something they couldn't do, help me find other people that would. They set up my dehumidifier, blocked off vents and went above the job of what they were required to do to help me out. He has sent me text messages after the jobs to check and see if I needed anything. I would highly recommend the company to do any work.He has truly worked with me to get things and problems taking care of that being a 64-year-old female alone that could not have done on her own. Thank you"

"I had a water line bust due to freezing and adkins plumbing came out and had a new line instslled in a matter of hours, we nvr had to go a full day without water."

"We called Machen for an estimate to tear off our old roof on our house and detached garage. They were very responsive and Jodi even came out on a Saturday to give us an estimate. He was very knowledgeable regarding the materials and products we needed, and we were impressed that he actually climbed the roof to take all of the measurements, where other contractors we had contacted did not. The estimate we received was fair considering that the roof deck would need wrapped and the amount of ice guard we needed. Jodi and his team were on time every day and got right to work. They took their time on the job and were very conscientious about the work performed to ensure it was done correctly. Jodi takes a lot of pride in ensuring the job site remains neat and takes a lot of care to ensure they thoroughly clean up before leaving for the day. We ran into heavy rain halfway through the project and Jodi even came out on the weekend to ensure that the roof was water tight before the rain hit. The new roof looks great and we are very pleased with the end result!"

"They came out to check on a clog that turned out to be roots in the sewer pipe. They knew exactly what to do and the guys were super nice. They explained everything and they performed their work professionally. The customer service was perfect. I will be having them back to replace the sewer pipe under the basement floor with full confidence. I would hire them again for any plumbing job in the future."

"Came to door and introduced himself and came in and started to work, was nice and easy to talk to, performed work and thanked us and left."