"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"they didn*t do what I needed done. I should of asked for fire wall patching and painting."

"My computer (Windows XP) was running very slow and had become almost inoperable. It was taking a very long time to process anything, especially anything to do with the internet. IE was taking 100% of the cpu most of the time. Jim worked on my computer remotely for several days defragging, cleaning, anti-virus, malware, etc., but could not get it to perform anywhere near where it should. We decided that I needed a new computer. Jim built me a new computer (Windows 7 with racing stripes). The new system works very well and I am pleased with it. When Jim switched my files over from old to new, the Kodak Easy-Share program with my pictures did not get transferred. He has promised to make that transfer when he installs a new door covering the DVD reader which was broken upon setup. I will update this review when this occurs. I am very pleased with the new system and would do it all over again if a similar situation were present.
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"I wasn't sure exactly what to expect when I first purchased this coupon and service. I was creating a home office from an open room in my new home generally intended for formal living I expect. I had a general idea of what I wanted. When I received the welcome email and instructions, I was given instructions for how to provide information including a link to a site where I could map out my room with doorways, windows, etc. I provided all of the requested information including pictures of the space. I was very thorough. This service is entirely over email and internet.
We had a phone conference to discuss what I wanted and about a week later, I received a link with all of their suggested selections. At first, I was very confused because it didn't seem to meet my needs. However, when I contacted them about it, we had another conference call and they explained that they were simply providing a number of different solutions for each category; paint, office furniture, fixtures, textiles, etc. Their vision for my room actually was more along the lines. It was a wonderful tool because I was able to scroll through additional options. I had questions every step of the way and was answered with friendly, timely responses. I was given a direction and suggested to first choose my drapes to design around a fabric/print and that worked perfectly. I ended up wiht amazing paint colors, new cabinets and a very cohesive and functional home office that suits my style. 
I really can't say enough good things about the amount of time they spent responding to my emails and questions. They had great advice and answered every single one. 
They offer discounts to products they support so the only negative thing I would say is that their suggestions for different items seem to be based of the companies they partner with. Obviously that would be expected. I would NOT use the cabinet company they referred in the future as I had issues with them separately. Overall, excellent and worth EVERY penny spent. I love working from home in my gorgeous home office!"

"Technician came within the allotted window time. Told me what was wrong and fixed it. Went quickly and smoothly."

"Called the phone number and was asked to log into their scheduling website. I was able to easily schedule for a time and day. I took a day of vacation in order to have the work done. I received a confirmation email immediately confirming the day and time and a reminder email the day before confirming the day and time. I also received a confirmation text and a reminder text approximately one hour before the scheduled appointment. The appointment window was 0800-0830. I retread the email and saw it is approximate times so I called the company and I was initially told to reschedule that they use a scheduling service "Square Appointments" which sometimes double books. This was not an acceptable option and I sent an email and requested a phone call The phone call accepted the error in scheduling caused by their service provider, Square Appointments, and sent an Electrician. The electrician (Cortez) arrived after 1pm and worked efficiently to install the electrical outlet in. The neatest, cleanest and most efficient manner. I was very pleased with his professionalism and pleased with the results. He left the area neat. Due to his professionalism and the Company resolving the glitch I got estimates for additional work that we intend to have done. I would hire them again, but I recommend they reevaluate using their current scheduling service."

"Mr Machen has impressive skill with both removing difficult 1930's steel windows and installing replacement windows. He does an excellent job wrapping the exterior of the window with metal, resulting in a beautiful finished look. He is quite compulsive with insulation and caulking as well. He removed all the old windows and debris and left a clean job site. Couldn't ask for better work.
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"This is the first time I used online order for custom window treatment. The drapes ordered turn out more than I expected. Oh my gracious they are fabulous I love them!! Yayyyyyyy. They look so beautiful thank you so very much!!! You have been terrific to work with. -Sandra P Gastonia NC"

"The windows arrived on time but there was six windows that arrived with half screens , which are fine for opening the bottom half of the window but opening the upper the screen does not fit well to the window and bugs just come on in... was promised replacement FULL SIZED screens NEVER happened! March24,2020 we had the final windows installed but the kitchen window screen was torn before it was even off the truck...was again promised a quick replacement . I have called repeatedly about the screens to be promised again and again to have them soon... it’s now 4 months later and STILL no screens!!! We bought top of the line windows so they’d last a long time and do enjoy fresh air in the house often but can not open the Kitchen window because of the lack of the screen!! NOT HAPPY!!!"

"Perfect! It was fixed in about 15 minutes."