"Arrived on schedule. Went through the elimination process and determined problem was in the line to the pump or the pump itself (no water pressure). The service rep explained everything so that I understood fully what was going to happen. The pipe to the well motor was pulled up and a nickel sized hole was found in the pipe about 10 feet from the pump. The pipeline was galvanized metal and was very rusty. More holes were sure to develop; so, I had the whole line replaced. We also found the pump was 30 plus years old so, I had that replaced too. The service rep kept me informed through the entire installation process; as well as what to do after everything was completed. The pump had to be flushed with chlorine so, there is a short waiting process, tap flushing proceedure and water testing that he explained before leaving."

"My home generator needed servicing"

"I had a backup of my floor drain in the basement. John arrived on time, introduced himself, and was very informative throughout the appointment. He even gave me tips to help avoid my problem in the future (tree roots clogging the pipes). He took his time and ran a bunch of water from various sources at the same time to ensure I had open pipes again. I am so thankful I can use water in my home again! Thank you, John!"

"great service wonderful staff would have again for future plumbing problems"

"Excellent shower installation done quickly, efficiently by a personable, extremely competent installer. Process was very easy for me as the homeowner."

"I love this virtual service. My Whirlpool Duet was flashing an error code related to the drain pump. After cleaning the pump, the error was still showing. I set up an appointment with Neli and spoke with a very knowledgeable representative. He assessed the machine and was able to determine the likely cause of the error. After the appointment, I was sent information on ordering the replacement part and how to set up a call to install the new pump. I would use Neli in the future for any appliance issue!"

"From the initial consultation to the final installation, everything was Great. Justin, our sales rep, spent time explaining their products and process, he was honest with cost and even suggested a more cost effective window. Carl was our installer, he was prompt and professional, explained what he was doing and answered any questions I had while he was there. When complete, you couldnâ t tell that any work had been done, that is how clean my living room looked, and my new picture window looked amazing! My husband and I will definitely be hiring Exterior Pros for more projects we have within our home."

"I was pleased with the Sales Rep. He was very knowledgeable and was able to answer my questions. The installers were punctual and installed the filters in a timely manner."

"Excellent initial consultation with Ryan M. Careful COVID-19 prevention measures. Thorough and knowledgeable explanation of all options. Provided a quote that did not change throughout the entire process. Scheduled an installation appointment about 6 weeks later. We requested a change order that was dealt with expeditiously. Installers arrived on at the day and time as promised. Jon B. and Chris G. were professional and skilled. Demolition debris had to be removed by carrying it throughout our entire house and when finished, they left everything immaculate. Job involved a significant amount of demolition, re-routing of plumbing, addition of walls, water proofing an existing window, and installation of a walk-in shower with multiple shower heads. Again, professional in all aspects. Would hire again in a minute."

"Excellent service and quality installation. Totally clean install and done in 3 days as it was an oversize area. They were creative in filling in the extra area with a counter. The crew was delightful, quiet and respectful. I highly recommend American Standard Walk-In Tubs!"