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"Iit has been a year since I had this work done, slow review because I hate to be negative, however, as the weather improved and I have been outside more I constantly see the work so decided to go ahead and review. The positive. Malbork was easy to communicate with, timely and accurate on when and how long to complete the project; hence the 1. The reason I hired a professional instead of DIY, was that they sould have the expertise and contacts to get a grout that matches existing. Bad decision! The chimney work looks decent because it is not ajacent to the rest of the house. The grout used to tuckpoint the wall brick is not even close to a match. I understand as my house is 65 years old it would be hard for exact, but this grout is not even in the same family of colors, and is 5+ shades darker. Where the work was done looks TERRIBLE. I did contact Malbork last year and supposedly they came out to review/fix. Now I will have to pay another contractor to re-do the work properly."

"Overall is fair. The concrete work is great, dealing with the owner Paul Baker was terrible. Changes design without consulting, jack up the prices from what was agreed on, tore our yard apart, broke the sprinkler system, cut the internet cable several times, and left us a huge mess"

"Jill H. St. Francis, WI 02 9/25/2022 First to Review It started out back in Jan 2022.. He seemed nice and polite but it just went downhill. He started way later than he thought and he showed up very seldomly.. very little got done after the kitchen had barely been gutted at ALL..after first few couple months to start.... After that, he had a family emergency..I was very understanding of that and I waited and waited and waited.. I told him I would understand if he needed to end the contract but he said no, he would finish it.. numerous times.. Everything got delayed for months and he would over and over say he would be there and wouldn't be. Mary Jo( owner) would call him but she would say she couldn't do anything.....nothing really changed.I had to constantly move stuff and back out of the kitchen thinking He would arrive.. almost never did..After I ended the contract, I had other contractors come in and look and they said it looked like an amature home owner did it.. gaps, cheap material , uneven, not 90 degree angels, etc.. and it would cost me more than I paid him ( which was a lot) to re- gut it and re do everything to make nice.. I'm sorry about his family problems. but it was NOT handled professionally- I was not a priority it felt from the beginning and even less and less as time went on as he wasn't getting paid anymore since he was way outside the time line of the contract... Cheap materials, and he admitted even he had to focus on his family (so I was basically just a crap job).. Updated as of 9/26/2022 The original project was to be a total remodel of the one kitchen area( not the bathroom area in the beginning) It was to be cabinet installation, new floors, soffits out, headers, shoeing, framing around windows, etc.. When I saw how crazy the ceiling looked and uneven and not straight etc with gaps , I was very surprised and I thought- why is he just patching everything in a very uneven sloppy way and didn't he just put in a new ceiling?? So I mentioned it..He told me it wouldn't be a big deal..at least what he said, . Mark and I talked about the idea of the bigger kitchen idea to make it bigger way back in the Jan/ Feb- ish time frame but I decided to think about it for a little bit first.... .. he said' Well you can always do that as a later project" I did end up deciding to do it about a month later then since he was already doing the work. If he couldn't do it, he should have just said so.. That being said, I'm sure I'm not the first customer to ask to add things on after the start. Again, the family emergency was very sad and I'm nothing but sympathetic, but it wasn't handled in a professional manner. He should have just been upfront that he couldn't do it instead of dragging me along for months and months and months..very unprofessional and not nice... ... He also left 3 foot wide holes in the kitchen floor that someone could have fallen into the basement, huge not safe messes all the time so I couldn't even get through even though he said it was usable.. He was very nice but almost never showed up from the beginning when he said he would.. not professional.. I always was very supportive of his family issues and again, asked several times if he wanted to end the contract , he said no.. I had other contractors look at the current situation and say that they had never seen anything like it and they would have to totally re gut it to start over and make it correct..... wrong kind of pine for inside, not straight angles, gaps behind boards etc-Again, I'm very sorry for the family issues but it is a job and either he should have ended the contract much earlier or just gotten it done properly and done a proper job!- I always wished him the best.."