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Toilets questions, answered by experts

In most cases, it’s better to repair a toilet than to replace it. Fixing issues like low water levels, running water, and flushing problems is less expensive than buying a new unit. Start thinking about replacement if the toilet is cracked, using excessive amounts of water, or is over 15 years old. Newer models are more water-efficient and clog less often than older models.

Yes, you’ll need to replace your toilet’s wax seal any time you move the toilet. This is because movement of the toilet will break the seal, rendering the remaining wax useless. Thankfully, replacing a wax seal is fairly easy, and the seal itself only costs $2 to $10 at most home improvement stores.

When replacing a wax seal you typically also have to replace the closet bolts that secure the toilet to the flange. These are usually about 2.5" - 3" long and have to be cut once the toilet is secure. Cutting them usually makes them too short to reuse.

What you include in your bathroom remodel will depend on your budget, personal preferences, and the current condition of your bathroom. Bathroom renovations often involve changing out the shower or tub, faucet, showerhead, tiles, flooring, mirrors, sink, cabinets, and vanities. You may also want to upgrade the wallcovering, adding new wallpaper or paint.

No, your toilet tank should not empty completely when you flush. Although the water level will dip a lot after you flush, it shouldn’t be totally empty. If your tank is empty, you might have issues with your fill valve, float ball, or toilet trip lever. You should check all of your toilet parts to ensure they’re working correctly and make any necessary adjustments.

Yes, you can pour water down the toilet to help it flush. For each flush, you’ll need 1 to 2 gallons of water for newer toilets or 3 to 5 gallons of water for older toilets. Rather than dumping the entire bucket in all at once, pour the water in slowly for the best results. If you’re pouring water down the toilet to help it flush after a clog, only use 1 gallon of hot water.

The Holmen, WI homeowners’ guide to toilet services

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