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Toilets questions, answered by experts

Most toilets have a 12-inch rough-in or hole, but some have 10- or 14-inch holes, which means that not all toilets fit all setups. Knowing how to measure the rough-in is essential, so you purchase a toilet that fits the existing drain hole. It can be costly to have the rough-in moved, and most stores don’t accept toilet returns.

A toilet flange secures your toilet in place to the floor, and connects your toilet to the drain pipe that carries its contents to the sewer. Obvious signs that your flange needs replacement include when it can’t keep up with these two functions. If your toilet rocks back and forth or you see leaks coming from the bottom of your toilet, it’s time for a replacement. Other signs that your toilet flange is broken or faulty may include loose tiles or soft flooring around the toilet, and sewage smells.

Yes, a toilet, sink, and shower can share the same vent. This is a common plumbing practice that can simplify installation and save space. When sharing a vent, it's important that the toilet is located downstream from all other fixtures. You will also need to ensure the vent pipe is large enough to handle the demands of all connected fixtures without compromising its effectiveness. Because requirements can vary, you should always check your local building and plumbing codes. Consulting a qualified plumber is recommended to ensure the vent is properly sized, installed, and adheres to all local regulations.

Yes, frozen pipes can cause a toilet to stop working correctly. If the pipes are frozen, water cannot flow, which can lead to two main problems. First, the supply line to the toilet tank may be frozen, which prevents the tank from refilling with water after you flush. Second, the drain pipe itself can freeze, blocking water from flushing away. As a temporary solution for a non-refilling tank, you can manually add water, but this is not a long-term fix. To clear a frozen drain pipe, you can try pouring warm water into the toilet bowl or tank and then flushing, as the warm water may help thaw the ice blockage. Ultimately, the best course of action is to unfreeze the affected pipes to restore your toilet to full functionality.

Replacing a toilet costs between $275 and $480 in most cases, and the average cost sits around $375. This includes removing the old toilet and installing the new toilet. Your price could be significantly higher if you invest in a high-quality brand, need the replacement done on an emergency basis, or replace your toilet as a part of a larger bathroom remodel that demands additional work.

The Holmen, WI homeowners’ guide to toilet services

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