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Toilets questions, answered by experts

Even if you’re not very handy, DIY toilet repair is something many people can handle. However, that doesn’t mean that every repair project is something to try to take on yourself. 

On paper, replacing a toilet flange is rather straightforward. However, it requires heavy lifting and critical thinking, especially if things don’t go according to plan.

Yes, you can fill your toilet tank manually to help it flush, or you can pour the water directly into the bowl to flush it manually. This will work for the majority of toilets, as most use a gravity feed system. However, you should only ever use this as a temporary solution. If your toilet tank isn’t filling, you should find out why. First, make sure the speedy valve connected to your toilet and your water main are open. If that doesn’t solve the issue, call in a professional to address the problem.

Yes, frozen pipes can cause a toilet to stop working correctly. If the pipes are frozen, water cannot flow, which can lead to two main problems. First, the supply line to the toilet tank may be frozen, which prevents the tank from refilling with water after you flush. Second, the drain pipe itself can freeze, blocking water from flushing away. As a temporary solution for a non-refilling tank, you can manually add water, but this is not a long-term fix. To clear a frozen drain pipe, you can try pouring warm water into the toilet bowl or tank and then flushing, as the warm water may help thaw the ice blockage. Ultimately, the best course of action is to unfreeze the affected pipes to restore your toilet to full functionality.

Toilets typically connect to your main vent stack, a vertical pipe that runs through all finished levels of your home and exits through the roof. It’s located behind the walls, but if you have an unfinished basement or a utility closet, you may find a portion of it running the vertical length of the space. Some basement toilets use an air admittance valve instead, which is a small vent located in the wall directly behind the toilet that extends upward a few feet from the drain.

If you notice water leaking down the side of the bowl or tank and you don’t notice any cracks in the porcelain, the odds are that it’s condensation. If you notice water around the base of the toilet, this points to a leak. Check for loose bolts. A sewage odor may also indicate a broken toilet flange.

The Holmen, WI homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.