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Toilets questions, answered by experts

Toilet handles can get stuck for a couple of reasons, but it’s commonly an issue with the chain. Remove the lid and check the chain’s connection, running from the flapper to the handle arm. Sometimes the chain gets snagged on or against another part of the tank. 

The chain might not have the right tension. For example, a chain that’s too short can make the handle feel stuck. Check that there’s some slack in the chain. Old, worn-out flappers can get stuck, too. In this case, you’ll need to see which size toilet flapper you need.

Flushing the toilet only to realize it’s clogged can cause anxiety. To avoid a clogged toilet, use less toilet paper. If you notice that the toilet is flushing and refilling slower than usual, you can use a plunger to clear clogs in the S-trap. If that doesn’t work, call a plumber to check your system and possibly clear the drain lines.

If you experience the telltale sign of wax ring failure, which is leaking water, replacing the faulty ring takes one to three hours, depending on accessibility. This is an exacting and time-consuming job, as several components must be removed for the plumber to access the ring. Once replaced, however, wax rings require little to no maintenance and last 30 years or longer.

First, check that you have cut off the water supply to your toilet. This is a project that can only be done safely if running water cannot reach your toilet fixture. If you're seeing water trickle out after you've confirmed that the water supply is shut off, you can probably rest assured that what you're seeing isn't a problem. It's common for leftover water to spill out when you're removing your toilet's fill valve. If something goes wrong while you're working on your toilet, you'll need to look at your home's policy to see if your homeowner insurance covers water damage.

On average, it costs between $150 and $300 to fix a toilet that’s leaking at the base, including supply charges. If the flange is intact, the cost is between $150 to $200. If the flange needs to be replaced, you can expect an extra $50 or so. The actual price will depend on the hourly rate your plumber charges.

The Holmen, WI homeowners’ guide to toilet services

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