"I was 110% satisfied with the entire window project. From start to finish, everyone involved in the project was professional, friendly, and skilled. I had 6 windows replaced with renewals and all other windows wrapped to match. The windows are quality, the trim that the installers put up is beautiful, and every last detail was covered...including every little nail hole covered in matching putty. The wrap put on my older windows looks great, with a quality caulking job. Every one of my windows has been improved. I highly recommend Renewal by Anderson and Heritage Window and Glass in Superior Wis."

"I hired Ray Foss to install an egress window for me. He was prompt on his phone calls, he explained what kind of window I would need for my space and why. He went over options for the window and different types of trim for the inside. He had an opening in his schedule and was able to get us in 2 days after talking with him. They installed the window in one day, then came back the next day to finish trimming the interior. Ray was a pleasant guy and he knew his craft. If I ever need an egress window put in again, I will definitely be calling Ray Foss Construction."

"A very thorough job of installation of the windows. The windows look, and feel MUCH better than Our old windows."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Our mission to our customers is the continuous improvement of our ability to meet their needs and exceed their expectations at every opportunity. Our mission to our employees is to provide a work environment that treats you fairly, with respect and dignity, thereby allowing you to give your best effort to your work. Accomplishing our mission will allow us to be a successful company, staffed with successful individuals, conducting business with happy and loyal customers.

I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

Great Lakes Film and Shade LLC is a residential and commercial dealer for LLumar and 3M window film products. Whether you are a homeowner with a glare issue from one window, or a property manager trying to control heat gain through hundreds of windows, Great Lakes Film and Shade, LLC, is the company to call. Residential and commercial customers throughout Southern Wisconsin and Northern Illinois will receive the same professional service accompanied by quality products.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"It turned out pretty well. There's a little bit of miscommunication when it came to what the promotion included from on their end. Other than that, it's been wonderful. We paid extra because we have a couple more windows and doors than their general that they cover so we had to purchase a couple of extras. They were very helpful about setting it up very easily. They sent us a new sensor because one wasn't working properly. It was a very good experience."

"Gil & Ariel were professional, friendly and absolutely fabulous with Power washing & Window/Screen Cleaning. Our home has never looked this great! We are so very thankful for Royal Pine and will recommend them to our friends/family/acquaintances. We are already on Royal Pines return list for 2019."