Get matched with top window pros in Iron River, WI

"I was 110% satisfied with the entire window project. From start to finish, everyone involved in the project was professional, friendly, and skilled. I had 6 windows replaced with renewals and all other windows wrapped to match. The windows are quality, the trim that the installers put up is beautiful, and every last detail was covered...including every little nail hole covered in matching putty. The wrap put on my older windows looks great, with a quality caulking job. Every one of my windows has been improved. I highly recommend Renewal by Anderson and Heritage Window and Glass in Superior Wis."

"Contacted Ray about installing egress windows. Ray was able to make it out to our home and inspected quickly and gave us a very fair price. He hand dug the windows which elminated the mess that machinery can make. After the windows were done, Ray went above the original scope of work and helped fix some blocks in the foundation. He was also able to remove and replace some of the original basment windows. We are now able to start on finishing our basement months earlier than if we went with another company. Ray does fast quality work at a competitive price. If you need egress windows installed I would contact Ray first."

"A very thorough job of installation of the windows. The windows look, and feel MUCH better than Our old windows."

Our mission to our customers is the continuous improvement of our ability to meet their needs and exceed their expectations at every opportunity. Our mission to our employees is to provide a work environment that treats you fairly, with respect and dignity, thereby allowing you to give your best effort to your work. Accomplishing our mission will allow us to be a successful company, staffed with successful individuals, conducting business with happy and loyal customers.

"We are actually talking about Windows not roofing and Matt and Alex were wonderful to work with! They were funny, understanding and they seem to have true family values as so does the company."

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area.\n\nToday, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"It turned out pretty well. There's a little bit of miscommunication when it came to what the promotion included from on their end. Other than that, it's been wonderful. We paid extra because we have a couple more windows and doors than their general that they cover so we had to purchase a couple of extras. They were very helpful about setting it up very easily. They sent us a new sensor because one wasn't working properly. It was a very good experience."

"If you want to work with a company that goes the extra mile, choose the G.F. Company. G.F. sided our house plus a new addition and they did the job in December and January and those months were pretty cold months. The job was excellent in spite of having to work in cold and inclement weather. They went the extra mile by finding aluminum trim to match the existing windows. Also installed some new windows on the main residence. We are very happy with the windows. As it happens, through no fault of G.F., one of the window panes cracked after a couple of weeks. G.F. replaced it, no questions or hassle. I think the real test of a company is how they solve a problem.....G.F. gets A+. Lastly, when you deal with G.F. you deal with the owner. I saw Ariel before, during and after the job was completed....real customer service. I may need some roofing work done: I'll call G.F.
David Fagen
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Over 50 years combined experience between the 2 of us at Lifelong Home Improvements. We specialize in windows & doors and no project is too small!