
Serving Caledonia, WI and surrounding areas
In business since 2000
Emergency services offered
"Staff were generally personable and courteous, but disorganized and often late. The electrician who installed the outlet put it in front of the area that the fountain was supposed to go, so there is a junction box sticking up at the edge of the patio. He refused to move it when requested. Three young men did most of the preparatory work for the patio. During my initial discussions with the contractor, I was clear on several points: the patio should drain into the side gardens, the soil should prepared for the plantings(remove impacted clay soil and replace with dirt that I provided), and all the old soil that was excavated was to be removed from the property. The contractor was also to deliver all materials for the patio. Later however, the contractor said he didn't have the cash, and asked me to order the patio blocks and pay to have them delivered. He ordered more than twice as many blocks as were needed, which had to be returned. He also had issues with removing the excavated clay soil. He piled some of it against the neighbors house, where the shrubs were to go. When it came time to settle, he wanted to charge extra for removing it. The plan was changed several times(I had to do my own drawing)and when it was time to lay the blocks, it became clear that the contractor had not figured out in advance how they would be laid out. The blocks were not set close enough together, and there is a big gap between the sidewalk and the patio(1/2 inch). I was told they could not dig a trench for the shrubs, but that they would dig an adequate sized hole for each one. Except for three large plants, the shrubs were supposed to be 2 feet apart, but were planted closer(14"). If the holes had been dug according to the planting instructions that came with them, they would have had a trench by default. Immediately after the shrubs were planted, I found that when I watered them, instead of soaking into the ground, the water poured off the top and pooled onto the patio. Before the contractor completed the job, I let him know of my concern that the ground had not been properly prepared and the shrubs would not have proper drainage to survive. He did not take any action. Within a couple of weeks, the shrubs started turning brown. In addition, I found that water pools on the patio. A brief inspection revealed impacted clay soil surrounding the shrubs. I emailed the contractor to express my concern. He responded on the phone, and said it was "normal" for them to do that, and did not offer to check out the situation."





+10














