"After getting recommendations and checking Angie's list, I called Rich Reimer of Custom Craft Environmental. Rich was very cooperative and came almost right away. He outlined what he was going to do and after we agreed, he and his crew immediately started to go to work. After vacuuming up as much of the water as possible, they set up huge dehumidifiers and 25 fans to finish the drying. They also sprayed chemicals to prevent mold and to disinfect the flooring; this they did several times during the next days. We had a lot of stuff in our basement and there was a lot to move up off the floor. Rich and his men were extremely helpful and careful with our belongings and never once did they complain about the amount of things they had to move. Rich came back numerous times during the drying out process to check on the progress and to move furniture and fans around for better coverage - for that care we were most grateful. When things were finally dry, we had Steve, one of Rich's crew, shampoo our carpet and he did a great job in spite of all the challenges caused by having to move a lot of furniture, etc. All in all, Custom Craft did an excellent job and it was a pleasure to work with Rich and his crew."

"we had a large double window two windows one opening replaced they did a a good job made that room much warmer in winter which is what we were after it is now the warmest room in the house in the winter which is good as it is the room we spend most our time in. will defiantly be having them out to price gutters when we are ready in the spring."

"Bob is extremely knowledgeable about his products and services and understands the customer. He is very responsive and prompt, and while he explains everything in detail he also listens carefully. He is realistic and not high pressure. Thank you Bob!"

"Excellent job and on time. Services was great."

"Excellent - I ended up hiring someone to help with shopping and finishing piece - waste of time and money. Jill's service was by far the most useful and best value in my decorating process.
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"Very professional sales and service. Would highly recommend to anyone in need of their services"

"The work was perfect. They were excellent, they came on the weekend, extremely efficient, and very fair"

"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
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"It went really well.  He did the work and completed it on the evening he came.  He was on time and we were pleased with getting it done.
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"When they were here they worked all day. However there were many days when they had to go to other jobs and that caused delays on our project. Project took much longer than we thought it would. Had a hard time communicating, many times only got voice mail.Seemed to us the contractor had too many jobs going on at the same time. We did not feel our project was a high priority. Overall we are happy with the results but were quite frustrated at times"