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L.A.D.S. Western Division
Water Removal Recovery Service, Commercial Toxicity and Mold Removal, Toxicity and Mold Removal,
About us
Hi there! We are Chris and Danielle Polanco, the owners of L.A.D.S. Western Division. We are a husband and wife duo with a great team who service the entire Western half of WI. We provide services along many scopes of restoration, including water mitigation, mold removal, fire mitigation, hoarding/biohazard clean up, and trauma/crime scene clean up. Along with our affiliates in the Eastern Division, we have over a decade of combined experience in the restoration/construction industry, including insurance adjusting. Our business is faith-based with a strong foundation in our morals; based on integrity, honesty, commitment and compassion. Each job, big or small, is important to us. L.A.D.S. stands for Life After Disaster Strikes. When the unexpected happens in your home or business, it can be a roller coaster of emotions for all involved. We want to be there for you to help take some of that extra weight off your shoulders. We go above and beyond to make sure you can go back to living a safe and healthy life, with the least amount of stress possible. We are here to be different and make a change in this industry. We have no added taxes and fees (emergency/after hours), and we don't use scare tactics or price gouge. We are fully trained with the IICRC & OSHA. You're not just a number to us...We care about YOU!
Business highlights
Emergency services offered
Services we offer
Mold removal, Water Recovery
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.018 Reviews
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Filter reviews by service
Showing 1-18 of 18 reviews
Ann S.
Sep 2025
Water Removal Recovery Service
Our finished rec room was flooded. We did not know anything about water damage, mold or remediation methods, but Danielle definitely does and took the time to explain everything. She and her team were very collaborative and creative in decisions we needed to make about walls, doors, doorframes and custom cabinetry. Her team was very professional, careful as they dissembled and moved things including baseboard heaters, cabinets and a very heavy pot bellied stove. They dried the rooms thoroughly, sanitized them and left the spotless. I highly recommend this company.
Betsy P.
Sep 2025
Toxicity and Mold Removal
L.A.D.S. Were recommended to us through a friend. We had sewer back up in our basement. They came same day we called and began working the next day to stop the damage of the water. They were professional, efficient and fairly priced. Communication was excellent . Would highly recommend.
Sue B.
Sep 2025
Commercial Toxicity and Mold Removal
Danielle and Chris did a wonderful job in our basement after 12 inches of water and sewer. They had to gut our entire finished basement and get rid of the mold and smell. We were very happy with their hard work and kindness. Hopefully you will never have this problem again, but if you do LADS is the company you want to hire.
Josh W.
Aug 2025
Toxicity and Mold Removal
We truly could not have gotten our rental property ready to sell without Danielle and her crew. They stepped up in a big way and helped us through an overwhelming situation after one rough winter caused all the pipes to freeze and burst. On top of that, we had to deal with mold and a whole list of unexpected repairs.
They handled everything ? plumbing issues, cleanup, coordination, and all the behind-the-scenes work that nobody ever wants to do. They were hands-on, reliable, and constantly going above and beyond to make sure the job got done right.
What really stood out was how kind and easy they were to work with. They treated the place like it was their own and treated us like family. Thanks to their help, we were able to get everything fixed up and sold without completely losing our minds.
We are seriously so grateful for them. If you ever have a chance to work with Danielle, take it ? you will not regret it.
Kari L.
Aug 2025
Toxicity and Mold Removal
L.A.D.S. employees are very professional and conduct an ethical, compassionate and caring service. They follow industry standards for effective removal of mold, placing the customers personal health first and foremost. They communicate well and remain in contact post-remediation to make sure everything has been addressed or needs follow-up. They are very efficient in addressing concerns or requests on our behalf for additional information or documentation. They are thorough in educating customers on reasons for mold remediation and next steps.
Alisha L.
May 2025
Everyone was so incredibly great! From the time we called for assistance to the moment they finished their work! Danielle stayed calm while she explained everything that needed to be done, she kept me calm and assured me they would be there soon. When the team arrived, they explained everything they were going to do. They worked very hard, carefully and efficiently. They came back to check on things multiple times and communicated everything with us! I would recommend LADS to everyone because if their professionalism, work ethic, communication, their commitment to their customers and willingness to give back to others! Thank you LADS for all your hard work and a job very well done!
Greg I.
Apr 2025
Google Review
Prompt service. Fair price. Easy to work with
Bonnie P.
Apr 2025
Google Review
I was completely impressed with Danielle and Chris. They blended a high level of professionalism with compassion and empathy. They were responsive and had great communication. They are not only an asset to L.A.D.S. but also to our community. If such unfortunate circumstances arise again, I would go with them in the future.
Lynne E.
Apr 2025
Google Review
I just want to say how absolutely grateful and pleased I am with L.A.D.S. Western Division mold remediation! What an amazing, stress free process to getting mold removed from water intrusion in my basement. They were prompt ion responding to my call and even came out to review situation that very day. Job done 3 days later! Absolutely perfect!! Would call them again for any job!!
Wendy I.
Apr 2025
Google Review
Danielle and her husband showed up the same day as we called. We didn’t know how much we needed them till they worked their magic. Professional, polite, clean and efficient. Would highly recommend this Christian based company to all.
TJ B.
Mar 2025
Water Removal Recovery Service
Highly recommend. Our basement flooded shortly after we got an offer on our house last year. It was horrific. But LADS came to the rescue the day of - everyone else we called wouldn't come out for another day or two.
They are professionals - they know what they're doing. Kept us informed throughout the entire process and were engaged with the buyers as well. This was important to ensure the sale still went through. And it did. They even bought us a housewarming gift after we moved which just goes to show their appreciation for their customers.
Rita J.
Mar 2025
Toxicity and Mold Removal
Chris & Danielle came with their crew and cleaned the mold in the attic. They also cleaned all the windows and sealed them. Everything looks nice and clean, and they always kept us informed on everything they were doing. They gave us an estimate and even charged less than anticipated! Would highly recommend them for mold removal and clean up.
SARAH B.
Mar 2025
Toxicity and Mold Removal
Danielle and her team helped us so much! We were new home owners and ran into a very large black mold problem that presented at different times. She ended up coming out to our house 3-4 times with each mitigation area requiring 1-2 visits. Her response time was excellent and ability to come out in a timely manner was great. I would definitely recommend danielle and her team!
Margaret S.
Mar 2025
Toxicity and Mold Removal
Danielle and her husband were the best! So was the crew they brought with. My brother just had a lung transplant and they cleaned and treated the mold in the house and garage. They went above and beyond! They were honest and upfront with costs and what needed to be removed for safety. I feel confident that my brother can come home to a mold free house. They even got my brother a pillow with a picture of his dog, so he could have him at the hospital with him. They have also checked in on how my brother's recovering. I'm grateful I found such a family oriented company to work with. I hope I don't have to use them again, but I know they are just a phone call away and I will be recommending them! Thank you Danielle and crew!
Aaron B.
Mar 2025
Google Review
L.A.D.S. Western Division is a great company! Chris and Danielle are very knowledgeable, professional, honest, and precise with all that they do, and their prices beat the rest. You won't regret hiring them for any mitigation/restoration needs!
Response from L.A.D.S. Western Division
"Thank you, Aaron, for the kind words! Means a lot."
Tammy H.
Mar 2025
Toxicity and Mold Removal
Chris and Danielle were very professional! They did a great job with the mold cleanup in our house! Highly recommend L.A.D.S Western Division!
Marta W.
Mar 2025
Toxicity and Mold Removal
Highly recommend! Easy to work with and very thorough! LADS exceeded our expectations.
Jane R.
Mar 2025
Water Removal Recovery Service
1 inch of water had gotten into my basement. Water removal , drying with the dehumidifier and fans, and mold removal of products was done. Work was done in a timely manner and I was updated throughout the process. Moldy and damaged material was removed and clean up was done by them. Their work was very efficient and no time wasted. I was very pleased with the results and felt the problem was resolved nicely. I would highly recommend them . Also, very pleasant people to work with.
Licensing
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FAQ
L.A.D.S. Western Division is currently rated 5.0 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
L.A.D.S. Western Division accepts the following forms of payment: CreditCard
Yes, L.A.D.S. Western Division offers free project estimates.
No, L.A.D.S. Western Division does not offer eco-friendly accreditations.
No, L.A.D.S. Western Division does not offer a senior discount.
Yes, L.A.D.S. Western Division offers emergency services.
No, L.A.D.S. Western Division does not offer warranties.