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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"All interactions in the job bid, approval and scheduling were friendly and professional. Dustin and Jaime did an awesome job!!! They arrived on time, went over the job in detail with me, and then went to work. As the job progressed they kept me informed of any issues that arose and made sure I was happy with the process. The final results were flawless and they left the jobsite spotless. I would hire this company again in a heartbeat!!!"

"He did a great job. Showed up when He was supposed to . He was a good communicator ."

"Very punctual, very professional, and they went the extra mile for me."

"The nicest and hardest working construction crew and company Iâ ve ever dealt with. Extremely excellent customer service. Employees showed up several minutes earlier than expected every morning. The large crew always work together along with the boss doing a lot of grunt work himself. They laughed and really seem to enjoy doing their job together as a team. We could not be happier with the driveway that we have waited for for 10 years."

"They went above and beyond for our project. They did exactly what we wanted and more. They even went as far as helping get some debris moved for us while they had their equipment out here. They built us these two beautiful rock retaining walls with ramps down the center and even went above and beyond by adding gravel to the second/third tier when I had mentioned I wanted to do it in the future. Their pricing was fair and they even helped out my mother in law to do some work. *If I could post a photo I would, but the file size is too large*"

"10/10 recommend !"

"John did a complete remodel of our master bathroom and added on a closet for us. His experience showed through the whole remodel! He had great design ideas and helped walk us through all our decisions. We also appreciated his attention to details, All while finishing the big project in a timely mater. 10/10 recommend for any project!"