Get matched with top boiler installation pros in Tekoa, WA

"HVAC costs are rising. If you need a company that you can trust, Northwest heating and air conditioning is your answer…The company can be trusted, their service man Jon, knows his trade and will give you an honest answer to your issue."

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My mother has a new air conditioning unit (similar to heat pump) that was installed by another company. Outside temperature yesterday was 96 degrees and the unit stopped working yesterday around noon. By the evening time, the house was 86 degrees which is dangerous for her as she is in her late 80's and homebound. I called the company who installed the unit and was told that it would be 3 weeks before they could come out even though the unit is still under their warranty. (Oddly enough that company also has "A" rating through Angie's List but I'm puzzled how that's possible.) The service coordinator was terse and said they only did "first come, first serve" which I understand when dealing with most of us. However there are times when priorities are needed.

I found Aire Serv on Angie's List. From the beginning of the call the experience was positive and very helpful. She acknowledged that home bound and elderly people needed to have a quicker response. She agreed to try to get someone out the next day and would try to get someone there today so would call me with more information ASAP. Meanwhile my husband attempted to problem solve the issue and fortunately managed to fix it. That is the only reason that Aire Serv did not do work for us. I will absolutely use Aire Serv the next time we need anything and highly recommen

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"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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"The serviceman did a great job in installing the new burner. Did it with ease."

"Overall, Jim and his crew worked efficiently and long hours (7:30 a.m.-4:30 p.m.)  When they couldn't figure out how to manage taking the air handler through the crawl space opening, they called Randy.  It had to be disassembled, which is one of the positive features of the Amana, and then reassembled on spot.

I am very glad that we had the duct cleaning company also do pest control, because the ACI crew discovered hobo and brown recluse spider carcasses in the crawl space, as well as dried cat urine on the visqueen and in the insulation. 

We had not realized how much damage the cat urine had done to the ductwork until the ducts were removed.  There were rusted holes and corrosion streaks throughout the ducts!

The first day was spent mostly by removing the old equipment, which apparently had been installed used and incorrectly, ductwork, visqueen, and insulation. They were very concerned about keeping the house clean and tidy. The second day was spent with the installation of the new components and getting it in working order.  The crew had to come back an extra day, because they lacked the necessary supplies, such as enough visqueen and insulation, to complete the final steps. The entire crew was friendly and answered both my questions and spoke with my husband, via telephone. Very nice, indeed.

Just today, October 20, Jim came back to show me how to work the thermostat because "replace air filter" scrolled across the screen.

Randy, when showing us the possible equipment to be installed, explained the Avista rebate and tax credit that would be available with the purchase of the new equipment.  He is handling the Avista rebate, which is what I call substantial.  We haven't received it yet.  He also worked with us to make replacing the system more affordable. 

As a side note, we did not know at the time of purchase that the seller had purchased the house from a person, who had bought it from a lady who had 13 cats. He flipped the house.  We found this information out from neighbors.  We didn't notice any cat urine smell because each time we visited the house all the windows and doors were wide open; we attributed it to the fact that that was the way the seller liked living.  We have since found urine smell on the walls in many of the closets and near the vents.  We have used Nature's Miracle, which seems be helping. There should be house-fax just like carfax.  I thought that was what inspectors and real estate agents were supposed to do.

All in all, we are glad that the work is done and that ACI did it and that we found them, and other companies, through Angie's List.  Thank you.
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We are a 2 person business focused in the Spokane area looking for residential furnace new construction and changeouts.

"I would shop around. I think I could have a shorter wait time between when they figured out what kind of repairs you need and when they actually approve the repairs and get somebody out there to do the installment. It's just a long lots of time in getting the job done."

"Product was what we needed. No pressure to buy. Come to the home, makes recomendations, and you have 3 days to turn down, if you rethink your acceptance. We even had a sale paper get us about $750 off after we accepted the terms and Sears honored this. Great way to save more. The Craftsmen did a very good job. The system was removed and new one installed in 5 hours. That was furnace and heat pump. Crew size was about 3-1/2. Very Pleased. Wife is real happy."

"The installer, Paul was extremely professional. His work was outstanding, he was clean, professional, on time and worked hard every day. The cabinets look great and we are extremely happy with our choice to use Sears"