Get matched with top stair railing installation pros in Naches, WA

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"The nicest and hardest working construction crew and company Iâ ve ever dealt with. Extremely excellent customer service. Employees showed up several minutes earlier than expected every morning. The large crew always work together along with the boss doing a lot of grunt work himself. They laughed and really seem to enjoy doing their job together as a team. We could not be happier with the driveway that we have waited for for 10 years."

"Very well, these guys were fantastic to work with and they did a beautiful job! I would highly recommend them. They worked well with us and were very patient with our requests. They were on time,cleaned up after everything and did a most beautiful job! I just can’t say enough. The improvements in our home are amazing!. Love it ."

"I could not be happier with the work done by Green Builders on my home. They were always detail oriented and yet worked in a timely and efficient manner. The quality of their work was outstanding. The crew was friendly and left a spotless worksite every day. Communication was excellent throughout the whole process. I will definitely hire them next time I need work done. I highly recommend Green Builders."

"Not only did I get the outside lights fixed, they also cleaned 36 years of dead branches from my Blue Spruce tree. Big Ed (the tree) looks absolutely wonderful. Excellent work. Friendly and professional, excellent job cleaning up. The cost was very reasonable. Would hire them again and will recommend them to others."

"I had Eric from Hammered LLC come and re hang some interior doors, secure kitchen cabinets and re case my windows and doors another contractor did that I wasn't to happy with. Eric was very professional and didn't bad mouth the other contractor's work or pick it apart. He understood the job at hand better than the other "contractor" and had the patience to deal with a mess someone else left behind. I will be calling Eric to work on ALL my rentals from now on!"

"We called Eric for a few different jobs we needed around the house -1. Adding a shoe closet to our entry way 2. Adding a window to our kitchen 3. Adding roof vents. 4. Painting our house. My husband also calls him for remodel jobs at his work. Eric is always on time, professional, knowledgeable and does an amazing job. His wide range of skill sets make him an absolute asset to home and business owners! There isn’t anythjng Eric can’t do! Give him a call, you won’t regret it!"

"It went very well. He was prompt to his estimate of time to arrive, checked the problem, fixed the problem, and was very efficient in the cleanup. If I need a plumber again, I would be very happy to ask him again."