Get matched with top patio pros in Lummi Island, WA

"Rafael and his crew were amazing to work with. The initial visiting for a quote was free and very informative. He was quick to understand my sketches for a totally different deck design, asked really helpful questions, and gave clear recommendations. They were able to start promptly. All of the crew members were very professional in their communication and planning and updates. They were highly skilled and did excellent quality work. I am so happy with my new deck! When work was done, they honored their quoted price. For my project they did not ask for any payment upfront, just payment in full upon completion to my satisfaction. They do take other payment methods but prefer cash so I suggest you ask about your payment options upfront. For the whole process, this company was great to work with. The craftsman of the finished work was excellent quality. I recommend them to everyone."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Merrow Construction did a great job! They are friendly and professional. The attention to detail really shows in the finished product. I would defiantly hire them again."

"They raised a sunken cement sidewalk. They were punctual, efficient, explained things well, friendly, cleaned up, and did great work! Beautiful! I highly recommend them!"

"Sta-Built Construction can do it all! We wanted to make our back yard more livable with a solid foundation for a hot tub and gazebo. We were hoping to make better use of wasted space below our dining room window where nothing but weeds grew well. Brian was the estimator who sketched out a design that not only created a lovely outdoor space, but also incorporated the existing foundation wall into a new retaining wall. The plan also included a paver patio, seat wall, fire pit, and lights. The crew was friendly, polite and hardworking, even in the midst of a record breaking heat wave. They demolished the old concrete patio, built a landing from the existing steps, and moved sprinkler lines. They paid attention to details, taking frequent measurements to ensure accuracy of the construction. Ben was the project manager, checking often on the crewâ s progress and occasionally offering a helping hand where needed. He was very approachable and quick to respond to our questions. Sta-Built is a professionally run company with creative minds and skilled workers. We were kept apprised of the scheduling date through the Sta-Built App, which we found helpful for tracking the project stages and making payments. The bid for the amount of the work done was competitive with other companies. We trusted Sta-Built to do the job right, and they came through with flying colors. We love our new outdoor space and wouldnâ t hesitate to hire them again for a future project."

"Very professional. Great communication. Accommodated my busy schedule and kept the project on time. Would recommend them in a heart beat."

"I'll be using his services again. He outstanding customer service."

"It was a top quality and the service was above and beyond. I would use their service again in the future."

"The project started mid July. It was to be a 5 day job. 6 weeks later we are not close to being done. The floor has been laid incorrectly twice and still isn't finished. The tub isn't in. The vanity is in front of my closet where it has been for 3 weeks. My bathroom door is in my garage. I have waited at home for days after being promised they were on their way. The only time I get a response from them is when I start telling them I will go to labor and industries. I won't let them into my home anymore. Forget it."