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"Great communication and thorough work. Would hire again."

"I'd like to express my disappointment with the recent service visit. The technician displayed unprofessional behavior through rude questioning and used inappropriate tools (Cobra Pliers instead of proper hex ratchet or ratchet wrenches) that scratched the burner base. He quoted an additional $250 for cleaning on top of the $99 visit fee, which I had no option but to agree, then failed to fix the issue and recommended replacing the entire assembly. The lack of respect shown toward me as a customer, combined with the use of wrong tools and failure to complete the repair, made this experience not one I would recommend to others."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

"Tyler from Taylor heating and AC was the best. It was a hot Saturday (mid 90 degrees) and he crawled up into a 115 degree F attic to help resolve our AC. Not only did he identify the problem, he also fixed the issue for us on the spot so we could have AC during this heatwave—all while working under immensely hot conditions. I’d give a 10 out of 5 stars if I could."

"Efficient and thorough repair of disconnected duct under the house. Very pleased, would rehire."

"Yes! Professional and reliable. Will use again and refer"

"had a deeply frustrating experience with Hunt’s HVAC Services that reflects a serious lack of professionalism and customer care. They contacted me early last week to schedule service for my HVAC system, and I agreed to their preferred date—the following Monday. I received a confirmation email on Sunday and a reminder Monday morning for the upcoming afternoon appointment. I drove 1.5 hours to the service site, only to be met with confusion and poor communication. When I called at 12:30 to ask for a specific arrival time, I was told the technician would contact me 30 minutes before arriving—but they couldn’t give me a time estimate. I waited another 2.5 hours before receiving a call informing me that no technician would be coming at all. My only options were to reschedule or cancel. I asked to speak with a manager and was placed on long hold. Eventually, I was told the manager was “too busy” to speak with me and would call me later. That call never came. This experience was a complete waste of time and resources, and the lack of accountability was appalling. Hunt’s HVAC Services failed to honor their commitment, communicate effectively, or show basic courtesy. I strongly advise others to stay away from this business."