Get matched with top stone and gravel pros in Leavenworth, WA

"Terrible customer service, a waste of time and money. We scheduled to measure for a vanity, very simple and small and the technician was very unprofessional and and inexperienced. I would not recommend this company at all if you don’t want to loose your money and avoid frustration stay away."

"The job was clearing out a 300 sq foot area of tree roots, prepping area for new driveway, and laying down new asphalt. The job with Dennis started out great. He worked very hard. When it came time to get asphalt for the driveway, the shop just had 1 variety that day. When he arrived at my house with the asphalt, he was visibly upset about the grade that they had available. He made the decision to get a grade that has rocks in it that are from .5"-1" size rocks. Definitely not a finer grade which is more acceptable for residential driveways. When he was done, he was still visibly upset about the results and even thanked me for not being irate with him. He was hiring a third party to come in and lay mastik to fill the gaps, and level the surface, then seal the entire driveway. I appreciated his hard work and believed he was taking care of the job, so I paid him since I felt he was a man of his word. I even gave him a $600+ tip. The mastik/sealing company came out the next day and only used mastik on 25% of the 300 sq feet. A few days after it was fully dry, I texted Dennis and expressed my concern that the gaps were not filled and the surface was not at all level. He agreed to have the sealing company come out again. I specifically asked Dennis if they were using mastik as another coating of seal would not fill the gaps. He ignored my question and a second layer of seal was applied. I texted Dennis after the weekend asking him to get back to me. I did not hear back from him. I texted the next day expressing my concern that the gaps were still not filled and that now, there were streaks from the second application of the driveway being sealed. I included photos and asked him to please get back to me. He said that the work was "not that bad" and he "did what was on the estimate". "If the work is unsatisfactory, then I recommend going with another company" I paid Dennis for his hard work and what I thought was his honest word about finishing my driveway. Definitely my fault for believing him at his word. Dennis was dishonest with me on many occasions. He said that mastik would be used to fill gaps and level the surface. That did not happen. When I repeatedly brought up the grade of asphalt that he chose without talking to me, he said "asphalt is aphalt" that there is no difference in grade. Dennis told me that he would come out and look at my driveway again, but he never did. Dennis claimed that he sent the company out to seal my driveway 3 times and it was twice. I know that this repair would not match my existing driveway, but asphalt that was a much more appropriate grade could have and should have been used. I will have to hire another company to rip out and redo what Dennis refused to complete as he told me. I'm sure most of the time Dennis has done great work. Unfortunately that was not my experience. I thought he was a man of his word, but his dishonesty and bad decisions have left me with an unacceptable end result."

"Joel was very responsive to my guests request to have trees lowered at my property that I manage. He was thorough and efficient"

"Got a quick estimate and responses. The job was done in a timely manner. Very professional. Definitely would work with them again and recommend them!"

"*** BEWARE, GROSSLY OVERCHARGES••• I have a condo in Seattle that my daughter lives in. We had a need to have a toilet reinstalled along with a washer & Dryer that needed to be hooked back up. I live in California and she was unable to do this work herself. I told her to call a plumber and I’d take care of the charges. My daughter had my permission to use my card to pay for the service. She was in a nearby town doing an opening of a new restaurant and was unable to be there and called Beacon to do the work. The tech sent over a docusign which she filled out and provided payment. Afterwards, my daughter sent me a copy of their invoice. It mention the need for some newer parts (hammer arrestors, braided hoses, wax ring and bolts for the toilet. Cost of parts when I priced them out through Lowe’s was roughly $120. They charged my card (my daughter approved it because she didn’t know any better). $2772 for the work. That equates to roughly $2300 in labor for something that should have been fixed in an hour. A very expensive lesson learned for my daughter and myself. This company should be ashamed of themselves. Obviously, had I seen the quote, I would have refused the job. Their response- Jeff, It is actually a contract. Beacon does not offer unearned discounts when the proper prices are charged. Even when reviews are left that is clearly trying to damage the company, are untrue. We are declining to offer an unearned discount at this time. Mark J Sr Mgr Beacon Plumbing, Heating, Electrical & Mech. Inc My response- Well, I never disputed whether it was a contract. My daughter did sign the contract. When I first contacted you I acknowledged such, and my review clearly stated that she signed for it. What your company calls ‘proper prices’ are outrageous. If you have children or grandchildren, I hope they’re never taken advantage of the way my daughter was. I have the money and means to cover the cost, again that was never the issue. Your company is lying if you think I wasn’t truthful in my review. It happened 100% the way I listed. Was the review meant to get your attention, and if it were to damage your reputation, that’s solely based on your company’s ethics, because nothing was untrue."

"Ian’s crew was great! On time, on budget, flexible with changes, and just a pleasure to work with! Already looking at other projects with McCallum."