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"Brandon was amazing! We have a new construction home and Brandon was very upfront and honest when the house wasn’t quite ready for inspection and he was able to reschedule to reach all our milestone dates."

"Never showed up for scheduled appointment. Left voice mail message and never returned call."

"It seemed to go OK - he was on time and friendly. But, after the inspection we discovered that a number of issues had been overlooked or poorly evaluated. Through a series of unexpected circumstances, we've moved 4 times in the past 6 years - yuck! That, combined with the fact that we've owned about 10 houses over the years (including 2 ranches) has given us a lot of exposure to inspectors. This inspector just missed too many things & didn't pay attention to details. For example, the shop had an attic that was accessed by a drop down ladder. The inspector had noted that the roof was in poor shape, but he failed to climb the ladder to see if it had been leaking. He stated that "access to ladder was obstructed and he could not access the attic." But the realtor and I both had no trouble in dropping the ladder and crawling up for a look. There was no blockage AT ALL! Unfortunately, we didn't have a flashlight, so we couldn't see much. In my opinion, he just got lazy or in a hurry. His failure ultimately will cost us over $10,000 - the shop roof was leaking and now needs a full replacement. Had he simply taken the time to check this out - especially since he'd already noted the roof was in poor condition (which should have been a red-flag causing him to investigate further) we could have required to seller to address the issue - but he just blew it off and by the time I could look again (we lived three hours from home in question), and take a flashlight, the inspection period had passed. Access was unhampered, he just chose not to do his job and justified it by saying access was blocked. He failed in a number of other ways too (like a failure to conduct or even suggest radon testing). Very disappointed. If you want a quick, "once over lightly" inspection, he's your guy. If you need a detailed assessment of a property you're planning to buy, I would not recommend him - period!"

"I hired nextJen inspections in 2017 and believed she was thorough and knowledgeable. I was wrong. When we got to the bathroom I pointed to the tub and said what about those cracks in the bathtub? She adamantly exclaimed that they were "superficial" "cosmetic" and that they absolutely would not affect my property because there was a metal tub underneath. The inspection report states *ceramic coated stainless steel tub noted. Because I believed she knew what she was talking about I didn't ask the seller to provide a bathtub without cracks and ignored my own gut feeling about the cracks. So when I found major water damage in my bathroom I was sure it was a pipe that burst. When they told me it was from the cracks I was astonished because I was sure there was a metal tub beneath. Nope! Plastic tub with cracks that finally made it all the way through. Then the insurance denied as an ongoing issue so its all on me. Now I don't trust anything in that report. Everyone who came in to do a quote said the home inspector must not have known what she was talking about and said it was obvious that it wasn't a metal tub. However until they actually took it out I thought maybe they were wrong, maybe it was something else that went wrong. I didn't want to believe it but they were correct and my inspection report was absolutely wrong. I had boxes stacked around the area so I didn't see it until removing the boxes. I feel stupid for not knowing what type of bathtub I had but I trusted what the home inspector said was true. Caveat emptor/Buyers beware"