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"They were a little late to provide the bait service once."

"No chemicals (we have dogs) and traps are covered with a green small bucket - very discrete - staked into the ground so other animals can't disturb them. Wonderful!"

"Hired Edge for quarterly pest control. Their company provided pest control at my previous residence and they did a great job. I rceived the same excellent service this time."

"Needed standard pest control service. They were here when they said they would be and completed in a timely manner."

"Johnnie R. (Service Tech) was very professional and knowledgeable to the company's product and services. He did an excellent job in providing our quarterly pest control service. I would surely recommend Croach pest control to my family and friends."

"Charles Cooper was our pest control expert. He thoroughly explained what he was going to do regarding our ant problem and that their target was for the ants to take the pesticide back to the main nest to target the queen. 2 hours after he left the pesticide there are streams of ants coming to take the bait which seems very attractive to them, and heading back to the nest. Things are looking very promising in working the way it was expected. He also set us up for rodent control outside since our home abuts a park."

"Edit: I am changing my rating. They have followed up with me, and fulfilled the request I had originally made. It took some time, but they kept their promise. I appreciate that very much. Therefore, I am scoring them 4.5 stars. Original Review: Before I outline my review, I am starting with the score. I would like to score them higher than I am doing now. But I am scoring them 3.5 stars, instead of 4.5 stars, mainly because they have not yet follow through with one request I made, a request they told me they would do. The good: I hired them to take care of a rodent issue. They came on time; they assessed my property, and outlined the work they will perform, and gave me the cost. They promptly emailed me a service agreement notice, which contained the information they had relayed to me verbally. Once I agreed to use their service, we scheduled a time for them to return to do the work. Again, they were on time and performed the duties. Once they had completed the work, I had again received an email communication from them confirming the work they had done. The bad: However, because I am a bit far away from the property, I requested them to send me photos of the work they had done. The rep. Promised that they would. However, I did not receive any pictures. I contacted the rep. and he apologized, saying that there was an error on the upload and it did not tag them onto the account. But they would fulfill my request when they return to check the traps on the follow up. The follow up happened and still no pictures. Again, I emailed the rep., but this time around I did not hear back from him at all. I do believe they had performed the pest control duties, but it would have been nice for me verify by looking at the pictures. I will be more than happy to modify my review, once they complete the request they had promise to do. Furthermore, they should consider potentially adding photos to their overall service. Their competitor, who I will not name here, had sent me pictures as soon as they had completed their assessment. Lastly, back to the good: I think the cost of their rodent control service is comparable with their competitor. Moreover, Independent had a bit more options when it came to the annual maintenance service."

"Forrest came out very quickly, arrived on time and did a great job. Was great to have a professional take care of our pest problems. Highly recommended for anyone seeking reliable and effective pest control services!"

"Don is very knowledgeable and looks for the small things that can help keep the rats out of my house (like stapling hardware cloth around the propane (spigot ? ) on the outside of my house."

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