Get matched with top sewer cleaners in College Place, WA

"Stephan and James were very professional explaining the problem with our toilets and how they were going to fix them. also adjusted hot water heater. very nice young men. We would have them again without reservations!! Good job guys!"

"*** BEWARE, GROSSLY OVERCHARGES••• I have a condo in Seattle that my daughter lives in. We had a need to have a toilet reinstalled along with a washer & Dryer that needed to be hooked back up. I live in California and she was unable to do this work herself. I told her to call a plumber and I’d take care of the charges. My daughter had my permission to use my card to pay for the service. She was in a nearby town doing an opening of a new restaurant and was unable to be there and called Beacon to do the work. The tech sent over a docusign which she filled out and provided payment. Afterwards, my daughter sent me a copy of their invoice. It mention the need for some newer parts (hammer arrestors, braided hoses, wax ring and bolts for the toilet. Cost of parts when I priced them out through Lowe’s was roughly $120. They charged my card (my daughter approved it because she didn’t know any better). $2772 for the work. That equates to roughly $2300 in labor for something that should have been fixed in an hour. A very expensive lesson learned for my daughter and myself. This company should be ashamed of themselves. Obviously, had I seen the quote, I would have refused the job. Their response- Jeff, It is actually a contract. Beacon does not offer unearned discounts when the proper prices are charged. Even when reviews are left that is clearly trying to damage the company, are untrue. We are declining to offer an unearned discount at this time. Mark J Sr Mgr Beacon Plumbing, Heating, Electrical & Mech. Inc My response- Well, I never disputed whether it was a contract. My daughter did sign the contract. When I first contacted you I acknowledged such, and my review clearly stated that she signed for it. What your company calls ‘proper prices’ are outrageous. If you have children or grandchildren, I hope they’re never taken advantage of the way my daughter was. I have the money and means to cover the cost, again that was never the issue. Your company is lying if you think I wasn’t truthful in my review. It happened 100% the way I listed. Was the review meant to get your attention, and if it were to damage your reputation, that’s solely based on your company’s ethics, because nothing was untrue."

"excellent repairs and service. Billing nightmare. Made payment on the 1st kept getting 3 more invoices. Called 3 times for clarification that payment had been sent. Negative response...had to go to the bank and get a copy of the cancelled check which was processed on the 5th. Took the copy to their office to prove I made prompt payment. They couldn't figure out what happened or why. Requested an annual backflow test on sprinkler system..It was done without my knowledge that it had been completed, the city notified, and no invoice for the service. Had to pay on the spot at the office. Will I get 3 more invoices and have to go the bank again to prove I paid for this last service call? Great service......poor office accounting!!! do not recommend c.j plumbing!"

"Prompt, professional service. Gave me an honest appraisal of the condition of the system and guided me on needed repairs. True pro."