LDL Enviro Services / Affordable Septic

They cleaned my septic in 2010 and the system failed in 2013. I called them to check it out but they never showed up then I discovered they were why my system failed.. it cost me $16000 to replace the system.. Don't hire these guys

They were pleasant. They were clean and did a great job.

Their service is very good. They are people who explain things. They were proficient with what they were doing. The office staff is very good about communicating on what is happening, and they always call to keep me updated.

A couple of phone calls, and an email.

With a backed up septic system and family in-bound to stay with us for the week my stress level was through the roof. The first company that evaluated our septic problem quoted over $1200 just to dig up the tank and complete a more complete evaluation! We checked Angie's list and decided on Affordable Septic. Affordable Septic was very helpful on the phone and had a vac truck re-routed to our house with in half an hour. An hour later we had a newly empty septic tank which alowed us to at least use the toilets until the problem could be discovered. Affordable Septic got the required permits the next morning and were digging up the tank by 9am. The crew was very respectful of our yard and performed the most surgical trenching I've ever seen. Our grass top layer was placed neatly to the side for re-use, and the trenches were only as big as needed to locate the pipes. We had discussed possible reasons for the septic backup and were told that 75% of the time the problem is simply broken distribution box/pipes that can crack and fall-in over time. Sure enough, along with a few plugs and a couple roots our distribution box was replaced along with the two crushed concrete distribution lines. Affordable septic also vacuumed out the drain field to ensure there weren't any plugs out of sight. By 4:00 they had completed the work, backfilled the trenches, and replaced the sod. Aside from a bid of dirty grass, and toilets that flush, you'd never know that they'd even been there. The work crew was very friendly and willing to talk us through the process. We are very satisifed with the work and the final price.

Called Monday morning - needed septic pumped on urgent basis - and quot;glurgingand quot; heard through pipes. Office took my name, number, scheduled a two-hour window, gave me the price and that was it.

Tuesday: called house and told wife the time they'd be there. They were very punctual, manuevered the truck in, opened the tank up, cleaned the filter, and pumped 624 gallons out of a 500 gallon tank. They did a cursory examination of the tank and, after talking with my wife, providing a detailed receipt and taking the credit card information, they left.

Overall, I was really happy. Travis had a very nice attitude and arrived on time. He was the best quote and competitively priced. He was able to get me into his schedule quickly and called about an hour before he arrived. He and his employee were easy to work with. He had great customer service and his price was great. He also said if I ever sold my home that he would come out and explain the septic tank to the new owners.

I booked an appointment 2 days prior to the visit on 5-25. The appointment was for 8A to 8:30A on the date of this report. At 9:15A I phoned the office to be told there was a mistake and I was scheduled for Saturday. I requested service and received a service unit staffed by a trained, professional, young man at about 10:45A. I asked the gentleman to give me an opinion on my use or misuse of the septic system and to inspect component parts with recommendations. He did exactly what I asked advising me of some sections of the system to be watched in the future. His cleaning was precise and no material was left when he was done. I supplied him with a garden hose and he washed the sides of the tank completely making it look virtually new. Finally, I asked about his opinion of the use of additives and while he did not talk down about such items he advised that based on what he saw, I didn't need any chemical help to maintain my system. I highly recommend this company which was dispatched thru LDL Enviro Services although it said Drain Pro on the truck.

see above, wonderful experience!!

I am very impressed with these people - from start to finish. OLD PERSON ALERT!!!!! There is something else I want to say here. I am 62 years old. The young man who came was probably in his late 20's. He did not talk down to me, unlike the other companies and he did not presume that because I am old that I am stupid. Thank You. The last company, let's call them APEX, thought that charm was enough to give the old lady instead of efficiency and compentancy. Well, this old lady is a retired lawyer. I've had enough charm to last a life time. There are too many service people out there who try to pull one over on the old folks. I will point this out every time I see it. It is disgusting, unfair, patronizing. In my opinion, Cascade and Apex, both treated me like an idiot old person. LDL did not; they were very respectful. I filed a complaint against Cascade to the Better Business Buruea and I will do so against Apex...I paid Apex $350 and they did not fix the system. I want it back.

It went well. I was given a day but not a time when the truck would be out. I requested that I be called the morning of to be told which half of the day they'd show up. About 10 am the driver called to say my house was next on his list. Everything went smoothly, and by noon it was all done.

It went smoothly

They came within a reasonable amount of time. They had to make two trips. So far, I do not have any problems with the work they have done. They were professional. I would use them again.

They explain in great detail on what is wrong and what needs to be fixed. They are very accommodating and professional. They give you a price ahead of time. They are very, very warm and polite.

It went quick, efficiently and inexpensive. It was great service.

They were very good. What I liked from them is that they were trying to find the problem and after they found it, they told the truth that there was work they needed to do. If not, if they would try to fixed the problem, and it would be just for a couple of months because they wouldn't be fixing the real problem. I think they were very professional.

I have hired them twice already and they have always done an outstanding job. They were very polite, efficient, honest, on time, and did quality work in a timely manner. The price was more than reasonable, somewhere between 2000 and 3000.

unknown

They charged $3000 to revive entire drain field and $2000 to put in new piping. Both times we have been very pleased with their prices and their services. They always call to let you know if they are going to be late.