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"WAAAAAY OVERPRICED!!! And false diagnosis that could have cost me WAY MORE!!!"

"It went great. Chinook Plumbing is the best. They always try hard to come and help when called. Chinook works hard to get the job done and they do a great job!"

"In February of 2024 I was in the hospital, and the pipes froze and cracked in my studio on my property. I was totally unaware until I came home and found a “we suspect a leak ”notice on the front door from the water company. I went out and saw water running out of the building next to it, and when I walked in the internal pipes were gushing water from everywhere! I called the City to come shut it off, and they calculated it had been running for more than 2 weeks! Next the plumber, Oregon Plumbing my local and beloved plumber. He made an initial assessment and gave me the number to DryTime Restoration. I also called my insurance company. Drytime was very thorough and came many times with specialists to give a detailed cost analysis. The final inspection was also sent to my insurance company. They were professional, respectful, always on time, very kind and funny. I appreciate all those qualities in an emergency. I hope I never have to, but I would certainly turn to them again and recommend their company. Patricia C"

"*** BEWARE, GROSSLY OVERCHARGES••• I have a condo in Seattle that my daughter lives in. We had a need to have a toilet reinstalled along with a washer & Dryer that needed to be hooked back up. I live in California and she was unable to do this work herself. I told her to call a plumber and I’d take care of the charges. My daughter had my permission to use my card to pay for the service. She was in a nearby town doing an opening of a new restaurant and was unable to be there and called Beacon to do the work. The tech sent over a docusign which she filled out and provided payment. Afterwards, my daughter sent me a copy of their invoice. It mention the need for some newer parts (hammer arrestors, braided hoses, wax ring and bolts for the toilet. Cost of parts when I priced them out through Lowe’s was roughly $120. They charged my card (my daughter approved it because she didn’t know any better). $2772 for the work. That equates to roughly $2300 in labor for something that should have been fixed in an hour. A very expensive lesson learned for my daughter and myself. This company should be ashamed of themselves. Obviously, had I seen the quote, I would have refused the job. Their response- Jeff, It is actually a contract. Beacon does not offer unearned discounts when the proper prices are charged. Even when reviews are left that is clearly trying to damage the company, are untrue. We are declining to offer an unearned discount at this time. Mark J Sr Mgr Beacon Plumbing, Heating, Electrical & Mech. Inc My response- Well, I never disputed whether it was a contract. My daughter did sign the contract. When I first contacted you I acknowledged such, and my review clearly stated that she signed for it. What your company calls ‘proper prices’ are outrageous. If you have children or grandchildren, I hope they’re never taken advantage of the way my daughter was. I have the money and means to cover the cost, again that was never the issue. Your company is lying if you think I wasn’t truthful in my review. It happened 100% the way I listed. Was the review meant to get your attention, and if it were to damage your reputation, that’s solely based on your company’s ethics, because nothing was untrue."